Abstract: One of the critical challenges for newly appointed Chief Knowledge Officers, Knowledge Chiefs, and KM team leaders is the composition of their team. Of course, you may not always have a completely free hand in putting together your team, particularly if the KM function in your organization predates your arrival to lead it. Whether you’re building a team from scratch or shaping an existing team, getting the right people in the right roles will have a bigger impact on success or failure than any KM model or strategy ever could.
So, what are the key qualities you need on your team to set you up for KM success? I believe there are at least seven such characteristics.