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Knowledge Management training and education @
American Productivity and Quality Center (APQC)

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American Productivity and Quality Center (APQC) offers the following Knowledge Management education and training opportunities:

Conferences & Workshops

  • Annual Knowledge Management Conference (inkl. pre-conference workshops/training) 1)
    List of Workshops
  • MENA Knowledge Management Conference, November 18-19, 2015, Dubai, United Arab Emirates 2)
    During the conference, participants will discover the strategies and best practices being used to harness the power of knowledge management within their organizations. Hear first-hand the approaches being used inside leading organizations around the world to forge new connections, enhance the flow of knowledge, and improve the feedback loops that enable continuous improvement.

    • Conference Theme: Managing Knowledge: A Timeless Asset in Challenging and Changing Times
    • Workshops: Communities of Practice; Knowledge Management Strategy

Web-based learning

  • Webinars: Monthly Knowledge Management Community Calls
    List of Community Calls
  • Virtual Knowledge Management Roundtables3)
    List of Roundtables
  • Knowledge Management Chats (on twitter)
  • Knowledge Management Podcasts
    List of Podcasts

Workshops, Training & Certification

  • Pre-Member Meeting Training Courses
  • Building and Sustaining Communities of Practice (was: Communities of Practice: KM’s Killer App)
  • Knowledge Management Strategies and Tactics (was: Knowledge Management: Strategies and Tactics for Business Results)
  • Knowledge Mapping
  • Managing Content and Knowledge
  • Measuring the Impact of Knowledge Management
  • Past workshops, training & certification courses
    • Certified Knowledge Management Practitioner
    • Knowledge Elicitation: An Approach to Retain Valuable Knowledge
    • Knowledge Management Strategy
    • Knowledge Management in a Day
    • Making Web 2.0 Work for You
    • Internal Benchmarking & the Transfer of Best Practices
    • Concepts of Knowledge Management
    • Knowledge Management for a Competitive Advantage
    • Knowledge Management: A Strategic Perspective
    • Transforming the Individual Using Creativity & Innovation in a Knowledge Environment
    • In The Know A Knowledge Management Overview (in conjunction with Visitors Day)
    • Knowledge Management 101: Managing Knowledge for Results
    • Knowledge Management 201: Strategies for Leveraging Knowledge
    • Knowledge Management 301: Designing, Implementing and Measuring KM Initiatives
    • Knowledge Management Symposium: Applications for Government & Non-Profit Organizations
    • The Transfer of Knowledge & Best Practices (THIS COURSE IS NOW OFFERED AS KM 101)
    • APQC: Knowledge Management Briefing
    • Knowledge Management for Educators
    • Knowledge Sharing for Educators
    • Storytelling: The Art of Effectively Communicating Knowledge Throughout Your Organization
    • Workshop: Sharing Best Practices in Knowledge Management and Performance Measurement
    • Workshop: Sustaining Knowledge Management in the Drug Industry Six Pillars to Success
    • Workshop: Integrating Knowledge Management and Organizational Learning


  • …on topics in Knowledge Management

Multimedia Training Material

  • Best Practices Acceleration/ Multimedia Training Toolkits: Knowledge Management, Communities of Practice, Knowledge Retention and Transfer, Content Management


  • Knowledge Management Advanced Working Group (KM AWG)

Web Channels:

Related Content:


1) was: "Knowledge Imperative Symposium" (1st conference in 1995, together with Arthur Andersen, attracted about 500 people); APQC Conference: Knowledge Management and the Transfer of Best Practices (1996); APQC's Knowledge Symposium (1998)
2) APQC in association with Projacs International
3) This project is a partnership between APQC and the Industrial Research Institute, a nonprofit focused on R&D leadership solutions.

Type:  1-11 hours,  1-6 days,  English language,  Public KMedu,  Face-to-face KMedu,  In-house KMedu,  Offers from Communities,  Offers from Conference Providers,  Online KMedu,  United States of America (USA)
Tags: 2015-11: American Productivity and Quality Center's MENA Knowledge Management Conference (APQC MENA KM)*, Arthur Andersen, certification, Certified KM Practitioner, Chats, conferences, Industrial Research Institute (IRI), KM Community Calls, KM practitioner, knowledge management, knowledge management services, MENA, mentoring, Projacs International, training, training courses, twitter, Web 2.0 Work, web-based learning, webinars, workshops

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* Provider does no longer offer any KMedu; This is a recurring conference
** This recurring conference / KMedu offer is discontinued

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