Providers | Knowledge Management education & training worldwide

Ark Group

Based in the United Kingdom, Australia, and the United States of America the Ark Group – a part of Wilmington – provides Information & Knowledge Management conferences and training to professional business markets in Europe, Australasia and the USA. With their events portfolio they provide a truly holistic approach to delivering experience-based information and expertise on the issues that matter to forward-thinking organisations.

The Ark Group offers the following Knowledge Management education and training opportunities:

Conferences

Asia & Australia

  • Knowledge Management Asia (KM Asia)*
  • Knowledge Management Australia Congress (KM Australia)*
  • Community Engagement Forum*
  • Past conferences

Conferences

Europe

  • Knowledge Management Legal Conference (KM Legal)*
  • Knowledge management for the European legal profession (KM Legal Europe)*
  • Knowledge Management United Kingdom (KMUK)*
  • Knowledge capture and retention in law firms**
    • Knowledge capture and retention in law firms, 27 Nov 2007, London, UK
      Capturing, disseminating and retaining employee knowledge and experience
    • Knowledge capture and retention in law firms, 12 – 13 Nov 2008, London, UK
      Extracting, capturing and reusing lawyer knowledge and know-how effectively
  • Collaborative Working Conference Series
    • Building and Sustaining a Collaborative Working Environment, 4-5 March 2004, London, UK
      Learn how to drive stronger financial performance and increase competitiveness through connected nodes of working
    • Exploiting communities, social networking and social media, 28 Nov – 1 Dec 2005, London, UK
      Harnessing the power of collaborative working to drive business performance
    • Embracing collaborative working, 21 – 22 Feb 2006, London, UK
      Utilising collaboration tools to drive business innovation and efficiency
    • Enabling collaboration in knowledge-led organisations, 21 – 22 Feb 2007, London, UK
      Aligning people, process and technology to harness the power of collaboration
  • Knowledge Management Europe Conference (KM Europe)**
    • Knowledge Management Europe (KM Europe), 20-22 November 2000, Brussels, Belgium
    • Knowledge Management Europe (KM Europe), 27th- 29th November 2001, The Hague/ Den Haag, The Netherlands
    • Knowledge Management Europe (KM Europe), 13-15 November 2002, London, United Kingdom
    • Knowledge Management Europe (KM Europe), 10–12 November 2003, Amsterdam, The Netherlands
    • Knowledge Management Europe (KM Europe), November 8-10, 2004, Amsterdam, The Netherlands
    • Knowledge, Content & Collaboration Europe (KCC Europe), 7-8 November 2005, Amsterdam, The Netherlands
      – KCC Europe Fringe 1)
    • (CANCELLED) Knowledge & Content Europe (KC Europe), 14-16 November 2006, Amsterdam, The Netherlands
      – KC Europe Fringe 1)
    • Knowledge Management Europe (KM Europe), 24-25 April 2013, Amsterdam, The Netherlands
  • Knowledge and Information Management for the Public Sector (KIMPS)**
    • Knowledge management for the public sector, 9 – 11 Apr 2002, London, UK
      Developing a Robust Knowledge Management Strategy to drive down Service Delivery Costs and Enable you to deliver Measurable Returns on Online Investments
    • Knowledge management for the public sector, 23 – 25 Sep 2002, London, UK
      Managing knowledge across channels and departments for maximum departmental time and cost effectiveness
    • Knowledge management for the public sector, 22 – 24 Sep 2003, London, UK
      Applying and mobilising knowledge management within your organisation for improved communication, integration and service delivery
    • Knowledge management for the public sector, 21 – 24 Sep 2004, London, UK
      Making the best use of your knowledge and information
    • Knowledge management for the public sector, 26 – 28 Sep 2005, London, UK
      Exploiting public sector knowledge for improved efficiency and innovation
    • Mobilising knowledge in the public sector, 27 – 29 Sep 2006, London, UK
      Driving organisational performance with modern and effective knowledge sharing
    • Knowledge management for the public sector, 25 – 27 Sep 2007, London, UK
      Assessing the balance of needs between knowledge management, information managment and records management
    • Knowledge management for the public sector, 24 – 25 Sep 2008, London, UK
      Driving information and knowledge management to the very heart of your organisation
    • Knowledge and information management for the public sector, 29 – 30 Sep 2009, London, UK
      Managing knowledge and information effectively to drive public service excellence and deliver value-for-money
    • Knowledge and Information Management for the Public Sector, 28 – 29 Sep 2010, London, UK
      How to deliver high quality Knowledge Management on a budget
  • Demonstrating the value of knowledge management**
    • Measuring Knowledge Value, July 23-25, 2002, London, UK
      Measuring intellectual capital and managing knowledge assets more effectively
    • Measuring Knowledge Value, February 17-19, 2003, London, UK
      How do you develop measures that demonstrate KM impact on the bottom line?
      (parallel events in Hong Kong, Malaysia, Singapore)
    • Demonstrating the Value of Knowledge Management, November 26-27, 2003, London, UK
      Assessing and communicating the value of Knowledge Management and Intellectual Capital
    • Demonstrating the value of knowledge management, 29 Sep – 1 Oct 2004, London, UK
      Establishing the return on your Knowledge management initiatives
    • Measuring and demonstrating the value of knowledge management, 20 – 22 Sep 2005, London, UK
      Promoting and enabling a sustainable knowledge environment
    • Measuring and demonstrating the value of knowledge management, 13 – 15 Sep 2006, London, UK
      Practical strategies for communicating the importance of your Knowledge Management initiatives
      (parallel event in Sydney, Australia)
    • Demonstrating the value of knowledge management, 18 – 19 Oct 2007, London, UK
      Maximising and communicating the impact and value of your Knowledge Management initiatives
  • Developing a knowledge-sharing culture**
    • Developing a Knowledge Sharing Culture, 25-26 Feb 2004, London, UK
      Cultivating a rich culture environment to generate innovation and productive interactions and sustain competitive advantage
    • Developing a knowledge-sharing culture, 26 – 28 Jan 2005, London, UK
      Sustaining information exchange to enhance organisational performance
    • Developing a knowledge-sharing culture, 18 – 20 Jan 2006, London, UK
      Nurturing behaviour patterns to drive business performance
    • Developing a knowledge-sharing culture, 21-23 Feb 2007, London, UK
      Utilising employee knowledge to improve business performance
  • Managing knowledge & Information exploitation in defence**
    • Knowledge & Information Exploitation in Defence, 29 Nov – 1 Dec 2004, London, UK
      Bringing together people, processes, information and technology to consistently exploit knowledge and information assets
    • Knowledge & Information Exploitation in Defence, 15-17 Nov 2005, London, UK
      Exploiting embedded know-how, implementing knowledge-focused processes and creating a culture of information-sharing
  • Non-recurring Conferences
    • Enabling effective knowledge transfer and retention, December 6-7, 2006, London, United Kingdom
      Capturing, transferring and retaining organisational memory in high-transition environments
    • Integrating knowledge management into strategic business processes, 6 – 8 Nov 2006, United Kingdom
      Capitalising on KM to add value and drive efficiency in law firms
    • Complexity and knowledge in the new millenium, 23-24 May 2005, London, United Kingdom
      Creating a environment where adaptation, innovation and creativity will flourish
    • Conducting a knowledge audit, 23 – 25 Feb 2005, United Kingdom
      Identifying knowledge flows and closing gaps
    • Mapping Social Networks in Organisations, 29 Nov – 1 Dec 2004, London, United Kingdom
      Establishing patterns of interaction in the workplace for business benefits and improved communication
    • Building and sustaining communities of practice, 21 – 23 October 2003, London, UK
      Cultivating successful communities to improve knowledge management and give your organisation strategic advantage
    • Knowledge at Work, 30 June – 1 July 2003, London, UK
      Using portals to support people and processes in knowledge-sharing activities
    • Knowledge Management Connect, 20-22 of May 2003, Lundon, UK
      A problem-solving event specifically designed for companies re-engineering their KM strategy
    • Knowledge managed – harnessing taxonomies, 22-24 January 2002, London, UK
    • Reduce Corporate Risk Exposure by Managing Knowledge to Manage Risk, 22-23 October 2002, London, UK

Conferences

North America

  • Knowledge Management in the Legal Profession (KM Legal US)*
  • Past conferences

Conferences

Various regions

  • Knowledge Management for Professional Services**
    • Knowledge Management for Professional Services, 27 Feb – 1 Mar 2006, Sydney, Australia
      Creating successful KM strategies in unique cultural environments
    • Knowledge management for professional services, 13 – 15 Jun 2006, London, UK
      Harnessing the potential of Knowledge Management in your organisation
    • Encouraging a Knowledge Sharing Culture in Professional Services, 12 – 14 Feb 2007, Sydney, Australia
      Improving your firm’s knowledge base to optimise performance and business outcomes
    • Knowledge management for professional services, 12 – 15 Jun 2007, London, UK
      Harnessing next generation knowledge sharing to improve business performance
  • Unstructured Information Conference Series**
    • Identifying and Managing Unstructured Information, 23 -25 Mar 2004, Sydney
      Locating, categorising and utilising all of your information for more efficiency, greater knowledge and a competitive edge
    • Targeting, Harnessing and Extracting the Value of Unstructured Information, 26 – 28 Apr 2004, London, United Kingdom
      Tapping into your information for optimised knowledge sharing and collaboration
    • Identifying and Managing Unstructured Information, 11 – 13 Aug 2004, Singapore, China
      Locating, categorising and utilising all of your information to ensure greater efficiency, optimising knowledge sharing and gaining a competitve edge
    • Identifying and Managing Unstructured Information, 22 – 24 Feb 2005, San Francisco, USA
      Locating, Categorising and Utilising All of Your Information to Ensure Greater Efficiency, Optimising Knowledge Sharing and Gaining a Competitive Edge
    • Managing and Extracting Value from Unstructured Information, 28 Feb – 2 Mar 2005, London, United Kingdom
      Aligning business information with organisational strategy
    • Exploiting the potential of unstructured information, 11 – 13 Sep 2006, London, United Kingdom
      Adding business value through optimised information management
  • Exploiting knowledge management in R&D
    19-21 March 2003, London, UK
    28-30 April 2003, Singapore
  • Knowledge Management for health and social care
    – KM for healthcare, 9-11 April 2003, Boston, USA
    – KM for health and social care, 21-23 May 2003, London, UK
    – Managing Knowledge for Health and Social Care, 26-28 April 2004, London
  • Building a Knowledge Framework: Practical Taxonomy Design and Application Conference
    – 19-21 March 2003, London, UK
    – 29-30 September 2003, Amsterdam, The Netherlands

Training

Workshops, Seminars, Courses, Masterclasses, etc.

  • Storytelling Masterclass Series 2001, Narrative Masterclass 2002, Organisational Storytelling and Narrative Patterns Masterclass Series 2003-04 // various locations/dates
  • Benchmarking your knowledge management intranet 2000-03 // various locations/dates
  • Building dynamic communities of practice // Asia: 2x 3/03, Europe: 10/03
  • Intangible Management Seminar // Asia: 3x 12/02
  • Knowledge Audit Masterclass // Asia: 2x 3/03
  • Delivering Better Health Informatics with Knowledge Management // Asia: 5/04
  • Conducting A Knowledge Audit Masterclass // Asia: 1/05
  • Information and Knowledge Exploitation in Defence Masterclass // Asia: 2/05
  • Organisational Learning Through Knowledge Sharing // Asia: 3/05, 3/06
  • Developing Successful Change Strategies with Narrative Techniques // Asia: 4/05
  • Communities of Practice // Asia: 9/06
  • Developing a Knowledge-Sharing Culture // Asia: 6/06
  • Re-Assessing the Performance of KM as a Functional Business Tool // Asia: 6/06, 7/06
  • Enabling Knowledge Management with Technology // Asia: 2/06, 6/06, 3/07
  • Innovation, Creativity and Networks // Asia: 2/06
  • Richard McDermott: The Next Steps in Communities of Practice (CoPs) // Asia: 4/06
  • Richard McDermott: Replicating Expertise Masterclass // Asia: 4/06
  • Dave Snowden Masterclass: Managing the Shadow Organisation // Asia: 06/06, Australia: 6/06
  • Dave Snowden Masterclass: Setting Up an Effective Knowledge Management System // Asia: 9/06, 6/07, 9/07
  • Knowledge Management for Legal and Professional Services Masterclass // Asia: 6/06, 2×3/07
  • Establishing a Knowledge Sharing Culture (David Gurteen) // Asia: 06/07, 08/07
  • Knowledge Management Intranet Site Visits // Australia: 2003-04
  • Enabling Collaboration through Online Corporate CoP’s // Australia: 5/03
  • Knowledge and Value Network Strategies // Australia: 4/04
  • Organisational Memory // Australia: 9/04
  • Knowledge Management & Six Sigma Master Class // Australia: 12/04
  • Dave Snowden – Networking an Organisation // Australia: 4/05, Asia: 5/05
  • Enhancing performance and effectively utilising online learning techniques // Australia: 6/05
  • KM as a Business Tool // Australia: 1/06
  • Dave Snowden – Managing the Shadow Organisation // Australia: 6/06, Asia: 6/06
  • Knowledge Transfer and Retention for an Ageing Workforce // Australia: 3/07
  • Upgrading Learning and Knowledge Management with Web 2.0 Technology // Australia: 3/08, Asia: 4/08
  • Transferring, capturing and perserving traditional knowledge assets
    through innovative practices // Australia: 6/08
  • Knowledge Management for Indigenous Cultures and Communities // Australia: 6/08, 6/09, 11/09
  • Knowledge, Collaboration and Sensemaking // Australia: 11/08
  • Enhancing personal and organisational performance with embedded knowledge flows // Australia: 10/09
  • A Leader’s Guide to Knowledge Management // Australia: 1/10
  • Crime and Legal Issues in Social Media // Australia: 1/10
  • Narrative and Sensemaking in Action // Australia: 6/10
  • Gurteen Learning Forum // Australia: 10/10
  • Implementing the Gurteen Knowledge Café // Australia: 10/10
  • Traditional Knowledge is Eternal // Australia: 12/12
  • Maximising the Return on Your KM Investment // Australia: 12/12
  • The Wheels of Knowledge Management // Australia: 2x 3/17
  • Developing an effective Knowledge Management Intranet // Europe: 12/01
  • Creating lasting cultural change through narrative techniques // Europe: 3/05
  • Narrative techniques for leaders // Europe: 6/05, 10/05, 11/06, 12/06, North America: 9/05
  • Communities of practice (CoPs) 2001 // Europe: 5/01, North America: 11/01
  • Building the business case for knowledge management within financial // Europe: 3/02
  • Knowledge management in the financial services // Europe: 9/01
  • Communities of Practice Masterclass with Etienne Wenger and Richard McDermott // Europe: 3/03, 11/03, 7/04, North America: 5/03
  • Complex Knowledge and the Dynamics of Learning Masterclass // Europe: 7/03, 10/03, North America: 11/03
  • Demonstrating the value of knowledge sharing across health and social services // Europe: 4/04
  • Becoming A Knowledge Activist Masterclass // Europe: 1/03, 10/03, 1/04
  • Developing your Knowledge Management Strategy, Site Visits // Europe: 10/03
  • Engaging Senior Executives in the Knowledge Campaign // Europe: 3/04, 6/04
  • Knowledge Management and the Social Network // Europe: 3/05
  • Advanced Communities of Practice // Europe: 3/05
  • Managing Personal Knowledge // Europe: 8/05
  • The next steps in Communities of Practice (CoPs) // Europe: 9/05
  • Shaping a knowledge management strategy that is right for your organisation 12/05
  • Tools to nurture the emergence of a knowledge-sharing culture // Europe: 9/06, 10/06
  • Innovation in Communities of Practice (CoPs) // Europe: 12/06
  • Developing a sustainable back office to meet your knowledge needs // Europe: 12/06
  • Social software in the enterprise // Europe: 12/06
  • The secret language of leadership: How leaders inspire action through narrative // Europe: 6/07, 12/07
  • Developing a new or revised knowledge management initiative for your business // Europe: 7/07, 7/08
  • Outsourcing know-how in law firms // Europe: 11/07
  • Innovation, community and expertise: The changing role of communities of practice // Europe: 12/07
  • Blogs and wikis for law firms and in-house counsel // Europe: 7/09, 1/10
  • Social software: Maximising knowledge-sharing in your business // Europe: 8/09
  • Implementing a knowledge café (David Gurteen) // Europe: 9/09, 12/09, 8/10
  • Harnessing the power of Twitter and LinkedIn to boost your network and build knowledge // Europe: 10/09
  • What is the role of social tools in KM and how do we use them effectively within our organisations? // Europe: 11/09
  • KM Unworkshop // Europe: 11/09
  • Leading through knowledge: the art and science of decision making // Europe: 12/09
  • Conducting an effective information audit // Europe: 1/10
  • Knowledge retention in a competitive market // Europe: 2/10
  • Legal issues of social media // Europe: 3/10, 4/10, 9/10
  • Ron Young on… Understanding the four dimensions of KM // Europe: 7/10, 12/10, 1/11, 5/12
  • Introducing Twitter, Linked In and Facebook // Europe: 12/10
  • The Conversational Cafe // Europe: 12/10
  • Capitalising on information audits // Europe: 9/12
  • Knowledge harvesting, transfer and retention // Europe: 9/12, 3/13
  • Presenting the return on investment of knowledge and information services // Europe: 9/12, 2/13
  • Harnessing the power of social media for collaborative intranets and the digital workplace // Europe: 10/12, 3/13
  • The fundamentals of developing a KM strategy in your organisation // Europe: 11/12
  • Enhance collaboration in your organisation with communities of practice // Europe: 11/12
  • Extracting value from collaborative tools: The role of the community manager // Europe: 4/13
  • KM Foundation Series
    – Developing a corporate memory // Europe: 5/13
  • Organisational learning for knowledge management // Europe: 1/14
  • Effective knowledge auditing – everything you wanted to know but were unable to ask! // Europe: 11/14
  • KM Gov site-visit // North America: 7/02
  • Communities of Practice Masterclass // North America: 10/03, 9/04, Asia: 8/04, Europe: 9/04
  • Conducting A Knowledge Audit at Your Law Firm // North America: 8/06
  • Social Network Analysis // North America: 10/05
  • Organizational Network Analysis // North America: 12/06
  • Knowledge & Expertise Retention in the Public Sector // North America: 3/10, 4/10, 11/10
  • Knowledge retention strategies for the government sector // North America: 11/08
  • …on taxonomies (Categorising and Gaining Access to your Corporate Knowledge: Structuring Content Through Taxonomies, Taxonomies in action: Site visits, Building a Knowledge Framework: Practical Taxonomy Design and Application, Practical Taxonomy Design and Application, Structuring Content through Taxonomies, Taxonomies: Frameworks for Corporate Knowledge, Planning and Building Your Taxonomy, Building the business case for taxonomies, Advanced Taxonomies Design & Application) // various locations/dates

Webinars

Recordings

  • David Gurteen’s Knowledge Café: how to improve knowledge sharing in your organisation
  • Knowledge transfer – Victoria Ward/Julie Reynolds
  • Knowledge Translation in Practice – From Research to Patient
  • Using After-Action Reviews to Improve the Delivery of Legal Services
  • Linking Knowledge Transfer to Succession Planning— Driving Innovation and Facilitating Resilience in the Public

Web Channels

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