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Information and Knowledge Management Education at the University of Applied Sciences Burgenland

Abstract: Ten years ago, the degree programme Information Studies (IB) at the University of Applied Sciences, Burgenland was founded following two years of preparation. It certainly is informative and necessary to look at the history of the programme but it is also vital to take a look in retrospective in order to see how the visions have changed in this period of time.

Firstly, significant changes are outlined in order to introduce the University itself and to give the reader an insight to what the curriculum is aiming at. Also the role of Information Specialists is outlined as well as a comparison between University of Applied Sciences and “normal” Universities in order to outline, which roles Universities of Applied Sciences play nowadays. Secondly, qualitative interviews are conducted with e.g. former authorities concerned, directors etc. The interviews aim at answering the central questions posed such as: Did the goals of the degree programme change?, Which approaches or ideas were able to be established? Which were not as successful? Of course these are only some questions which are addressed during the thesis but they will give an insight to what topics are taken into consideration.

The main outcome of this diploma thesis is to identify the reasons and factors which led to the changes in the structure of the degree programme and how the programme developed over the past ten years. The interviews portray that the degree programme Information Studies, adapts according to the changes of the environment meaning that demand modifies the course offer. The degree Programme started off as a mere library-information-documentation (appr. BID) programme which was not very successful, however, still in the first year, Information Management was also introduced, which meant that the combination of the courses was a good compromise and the better choice. The market demands (enough job occupations, market was saturated) were leading factors for the changes in the programme.

Keywords: CHANGES IN THE DEGREE PROGRAMME, UNIVERSITY OF APPLIED SCIENCES, STUDY MODIFICATION, ESTABLISHMENT, CONTENT

Table of Contents

  • 1 INTRODUCTION 1
  • 2 METHODICAL CONSIDERATION 3
  • 3 ALLOCATION OF THE INTERVIEW PARTNERS 4
  • 4 POSING OF QUESTIONS 9
  • 5 INFORMATION 11
  • 6 UNIVERSITY OF APPLIED SCIENCES SECTOR IN AUSTRIA 16
  • 7 BROAD OVERVIEW 23
  • 8 ORIGINS OF THE COURSE 25
  • 9 DEVELOPING TEAM AND MANAGEMENT BOARD 38
  • 10 CHANGES OF THE DEGREE PROGRAMME IB 47
  • 11 BACHELOR/MASTER STUDY PROGRAMME 63
  • 12 CONCLUSION 69
  • 13 BIBLIOGRAPHY 71
  • 14 INTERVIEW GUIDE-LINE 74
  • 15 CURRICULUM VITAE 78

Ruatti, Naomi-Laura: Information and Knowledge Management Education at the University of Applied Sciences Burgenland – Eisenstadt: from the toddler´s first steps to the 10th anniversary. Eisenstadt: Fachhochschule Burgenland – Eisenstadt, Fachbereich Information & Knowledge Management (Diplomarbeit), 2008.

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Related article:

  • Eschenbach, Sebastian: 15 Jahre Information Professionals an der Fachhochschule Burgenland – Gedanken über die Ausbildung zu einem angeblichen Schlüsselberuf der Informationsgesellschaft. Mitteilungen der VÖB, 65 (3/4), 2012: 444-452 | Full text »

    English: 15 Years of information professionals at the University of Applied Sciences Burgenland – thoughts about the education of a so-called key profession of the information society.
    In 1997, the four-year diploma programme Information Professions was founded as Austria’s first and still only LIS undergraduate programme. From this, a Bachelor’s in Information, Media & Communication as well as a Master’s in Applied Knowledge Management evolved step by step. However, even after 15 years, some critical questions still await their final answer: What is the most suitable theoretical framework for the education of information experts? Which aspects should the practical part of the training focus on? What is the typical occupational field per se – is there one at all?

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Tags: Diplomstudiengänge, Fachhochschule Burgenland, information and knowledge management, information professionals, information specialist, Information Studies, job profile, KM curriculum, KM degree program, KM program design, KM program development, KM teaching cases, library and Information studies, Master of Arts (MA), new media, university of applied sciences

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