Knowledge Management Summer Institute: A practical approach to creating business value from information. A five-day workshop, July 27-31, 2009, UW campus, Seattle

(©) This one-week intensive provides insight, guidance and practical methods for using knowledge to get your organization what it most wants.

• You will begin with strategy, where you figure out what kinds of information have the best ability to deliver the most value.
• You will then move on to representing knowledge, where you figure out the metadata and storage that are behind successful delivery of information.
• You will end by crafting an approach to collecting and delivering information that best suits you contributors and consumers.

Along the way you will also learn about fields related to knowledge management (KM) like collaboration, social computing, expertise location, communities of practice, and the KM product space that allows you to do this all. Join us for an intense but stress-free and not too technical journey from business value to the systems that deliver it.

Topics:

• Knowledge and Information Strategy:
  • How to find business value in information
  • How to construct a strategy that can help you manage up and down in your organization
  • How to put together a busienss case and get executive support for projects
  • What it means to lead KM in an organization
• Knowledge Management Branches – case studies, best practices, and methodologies from leading practitioners
  • KM vendors and the KM product space
  • Communities of practice
  • Knowledge discovery and data mining
  • KM and intellectual property
  • Portals
  • Expertise locators
  • Blogs, wikis, and other social networking applications

Upon successful completion of the institute, participants will be better prepared to identify opportunities and apply KM concepts for improved organizational effectiveness. Participants will be able to:

• Recognize, assess and build opportunities to increase the effectiveness of their own organization through KM activities
• Improve their organization’s capabilities for knowledge management and help build a learning environment by communicating the benefits of KM approaches and the latest tools and techniques to peers and senior management
• Draw on an array of knowledge management practices that have been used successfully in other organizations
• Continue with more in-depth technical or managerial study in KM

Upon successful completion of the institute, participants will be better prepared to identify opportunities and apply KM concepts for improved organizational effectiveness. Participants will be able to:

Link to UW Extension »