Knowledge Management Certification: Valuable Credential or Snake Oil?

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Abstract: You can get certified for just about everything these days, and knowledge management (KM) is no exception. A group called the Knowledge Management Certification Board (KMCB) has developed guidelines for certification as a CKM (Certified Knowledge Manager) or CKEE (Certified Knowledge Environmental Engineer). And NOCA (National Commission for Certifying Agencies), which accredits certifying boards for nurse practitioners, financial planners, dietitians and opticians, among others, is considering accrediting KMCB, too. […]

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The Knowledge Manager as Supply Chain Manager for Knowledge

Weblogs | Knowledge Management education & training worldwide

Abstract: If Knowledge Management is like a supply chain for knowledge, then the Knowledge Manager is the Supply Chain manager.
I have blogged many times about the analogy between Knowledge Management and a supply chain for knowledge, and am presenting this idea later today in KMUK. A corrolory of this idea is that the Knowledge Manager then takes the role of the Supply Chain manager for knowledge. The knowledge […]

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Knowledge Managers in Supply Chain Management

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Abstract: This research addresses some emergent contradictions between theory and practice in recognizing Supply Chain (SC) manager’s position, role, and responsibilities. The analysis of numerous pieces of secondary information contained in a number of empirical studies reveals that the SC manager seldom drives SCs. Although all the analyzed articles address SC management issues, SC managers rarely provide the required information during the data collection phase. If the theory broadly recognizes […]

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Teaching Knowledge Management Systems in Architecture

Books, Proceedings, etc. | Knowledge Management education & training worldwide

Abstract: The teaching of artificial intelligence techniques in architecture has generally adopted a computer science oriented approach. However, most of these teaching experiment have failed to raise enthusiasm on the students or long term interest in the subject. It is argued in this paper that the main cause for this failure is due to the approach adopted. A different approach, that is, an domain oriented one will then be described […]

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Distributed Practice Simulations to teach Knowledge Management

Books, Proceedings, etc. | Knowledge Management education & training worldwide

Abstract: The paper describes attempts by the authors to convey the importance of teamwork in architecture to students, be it in the process of architecture or the object itself. One of the main postulates of the work is that pedagogically, teamwork is better trained than taught. This is further compounded when the technological burden of distributed practice is introduced. Using Internet based communication technologies, the authors have sought to create […]

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What Questions to Ask When Hiring a Chief Knowledge Officer

Articles | Knowledge Management education & training worldwide

Abstract: One of our members is about to hire a chief knowledge officer (CKO) and asked APQC to supply some interview questions to put to the candidates. Of course, we have no shortage of suggestions, but we decided to solicit input from our KM Edge group on LinkedIn, as well. Below are just three of APQC’s suggestions as well as excerpts from the responses provided by members of our LinkedIn […]

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Ensure that the Chief Knowledge Officer fits in and delivers quickly

Weblogs | Knowledge Management education & training worldwide

Abstract: I’d, a few weeks back, written an article on the typical things that an organization could do to ensure that its CKO fits in and delivers quickly. Thought I’d share it on the Cognitive Edge blog as well as it seems to have struck a chord amongst some peers and most of this blog’s readers are perhaps here for thoughts and inputs on KM.
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Dave Snowden: Hiring a […]

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Knowledge Management Ambassadors at the Hong Kong Police Force

Books, Proceedings, etc. | Knowledge Management education & training worldwide

Abstract: More than 50 officers appointed by the Director of the Police College either as Peer Advisers or Knowledge Management (KM) Administrators received their first induction training at the Aberdeen Foundation Training Centre on August 3. All of them aspired to make a difference and prepared themselves as Ambassadors of the Force KM system.
This was the first specifically designed training programme for the voluntary KM cadre, aiming at equipping […]

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