Articles | Knowledge Management education & training worldwide

Learning Objectives for a Government KM Certification Course

Abstract: In December 2000, the Knowledge Management Working Group (KMWG) invited industry and academic partners who have active KM certification programs to join government representatives in identifying criteria for a government-approved KM certification program. This eclectic group identified 14 learning objectives important to KM certification, including necessary areas of competence, ways to facilitate the flow of information, and tools for implementation.
The learning objectives developed for government certification programs serve as a candidate list regarding what should be included in educational programs and what is important in defining the boundaries of knowledge management in both the public and private sectors. While the results of the brainstorming and working sessions discussed below represent the views of participants, the sessions seem to confirm the results of similar studies.
The learning objectives cover the breadth of what is needed to implement knowledge management successfully in the Federal sector. The depth of knowledge and ability needed in each area is highly dependent on the specific job that needs to be done. Half of the learning objectives identified are concerned with the specific knowledge an individual needs in order to work effectively in the area of knowledge management, the other half focus on individual skills and abilities. The 14 learning objectives are listed and discussed below.

Karl Hebenstreit et al.: Learning Objectives for a Government KM Certification Course. Federal Knowledge Management Working Group wiki, Version 9, Mar 18, 2008

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