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Knowledge Management training and education @
Special Libraries Association (SLA)

Established: 1909
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The Special Libraries Association (SLA) offers the following Knowledge Management education and training opportunities:

(Strategic Learning and Development Center) 1) > Click University


  • Knowledge Management/Knowledge Services Certificate Program
    • KMKS101 Fundamentals of Knowledge Management and Knowledge Services
    • KMKS102 The Knowledge Audit: Evaluating Intellectual Capital Use
    • KMKS103 Knowledge Strategy: Developing the Enterprise-Wide Knowledge Culture
    • KMKS104 Networking and Social Media: Technology-Enabled Knowledge Sharing
    • KMKS105 Change Management and Change Implementation in the Knowledge Domain
    • KMKS106 Critical Success Factors: Measuring Knowledge Services
  • Certificate in Knowledge Management**
    • KMKS01. Introduction to Knowledge Management and Knowledge Services
    • KMKS03. The Knowledge Audit
    • KMKS05. Strategic Planning for Knowledge Management
    • KMKS07. The KM/Enterprise Content Management Connection
    • KMKS09. Using Technology: Connecting People with Knowledge
    • KMKS11. Knowledge Management Project Management
    • KMKS13. Personal Knowledge Management and the Mission-Specific Focus
  • Certificate in Knowledge Services**
    • KMKS01. Introduction to Knowledge Management and Knowledge Services
    • KMKS02. The Knowledge Services/Strategic Learning Link
    • KMKS04. The Customer Focus: CRM for Knowledge Services
    • KMKS06. The Knowledge Culture: Leadership and Knowledge Services
    • KMKS08. Critical Success Factors: Measuring Knowledge Services
    • KMKS10. Collaboration, Resource Sharing and the Knowledge Services Impact
    • KMKS12. The Knowledge Director: Competencies and Skills
  • Dual Certificate in Knowledge Management and Knowledge Services** 3)
    List of Courses


  • Individual courses of the Knowledge Management/Knowledge Services Certificate Program
  • Continuing Education (CE) Sessions at the SLA Annual Conference
    • Knowledge Management/Knowledge Services Certificate Program Courses
    • Other courses on topics in Knowledge Management

Webinars & Podcasts

  • Click U Live! (formely known as Virtual Seminar/Learning Series)
    Moving to Knowledge Services: Managing the Change and Identifying Advocates and Champions
  • Webinars & Podcasts on topics in Information Science and Knowledge Management

Strategic Learning and Development Center*


  • Knowledge Champions Institute (2001)
  • Continuing Education (CE) Sessions at the SLA Annual Conference
    • 2004: Knowledge Management Benchmarking, Blogging for Information & Knowledge; Communities of Practice & Knowledge Management Exchange


  • Virtual Seminar/Learning Series
    • Share and Share Alike: Creating Knowledge Sharing Systems
    • What’s Your Story? Making Change Happen through Storytelling
    • Tending the Garden of Knowledge: An Inside Look at Communities of Practice
    • Planning an Information Audit
    • Knowledge Services: Specialist Librarians in the New Profession
    • Knowledge Management: The Role of Storytelling
    • Building Communities of Practice (COPs) for Knowledge Exchange: Roles for Information Professionals
    • Unlocking Knowledge from Text (Text Mining)

SLA Chapters & Divisions


  • Local Chapters in the US and some in Canada and outside of North America
  • Knowledge Management Division
    – KM Division Education Committee


  • Chapters and Divisions events on topics in Knowledge Management
    • Feb & Sep 2012: Webinar on Libraries & Knowledge Management: Taming the Knowledge management Monster (SLA Legal Division)
    • Sep-Nov 2013: Fall Knowledge Management Series (SLA NY):4) Understanding Knowledge Management; The Knowledge Audit as a Strategic Planning Tool for KM Policy and Practice: A Practical Step by Step Method; Knowledge Management – Integration with Enterprise Strategic Initiatives
  • Knowledge Management Division Events
    • KM Division sponsored workshops and programs at the annual SLA conference
    • KM Division Annual Business Meetings
  • SLATalks (twitter chats)
    • July 22 2015: Get to Know KM with SLA’s Knowledge Management Division!


  • Special Libraries Association Annual Conference & Info-Expo

Web Channels:

Related Content:


1) Click University was first a part of the Strategic Learning and Development Center
2) In partnership with SMR International
3) Replaced by the Knowledge Management/Knowledge Services Certificate Program
4) Organized by SLA-NY, LLAGNA and the SLA KM Division

Type:  1-6 days,  English language,  Public KMedu,  Face-to-face KMedu,  Non-degree KMedu,  Offers from Communities,  Offers from Conference Providers,  Online KMedu,  Training Providers: Certificates,  United States of America (USA)
Tags: "KMedu Groups", certificates, change implementation, change management, conference sessions, intellectual capital, knowledge audits, knowledge management, knowledge measurement, knowledge services, knowledge sharing, knowledge strategy, library and information science, Networking, SLA Knowledge Management Division, SMR International, social media, special interest groups, webinars

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* Provider does no longer offer any KMedu; This is a recurring conference
** This recurring conference / KMedu offer is discontinued

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