Abstract: APQC talked to Darrin Brogan of EY about how culture change in KM is a daily challenge. Brogan is content strategy, quality, assurance, and measurement leader for enterprise content in EY’s knowledge organization. He’ll be delivering a presentation titled “Don’t Wait for Content: Using a Targeted Knowledge Collection Approach” at APQC’s 2014 Knowledge
Knowledge Management roles and responsibilities
Knowledge Integrator Nodes (KINs)
Abstract: The concept of the emergence of a knowledge integrator node in project teams or internal and external networks of a firm is explored. Aspects of the literature on the knowledge creation process and key actors and their roles and knowledge management in boundary-spanning networks development in multinational companies are presented. A grain trading
Champions Of Knowledge
Abstract: It has become a truism of the New Economy that a company’s most valuable asset is the knowledge in its workers’ heads. So more and more companies are making it a top priority to ease the flow of skills and experience among employees – to save the resources workers waste
Knowledge Stewards’ Profiles
Abstract: Knowledge “stewards” are information professionals that work on the front lines to help teams achieve specific business objectives — land a client, implement a project, develop a product, solve a problem. We were interested to see that, like us, they use a combination of tools and techniques we call knowledge base publishing to
Building the Right Knowledge Management Team
Abstract: At Enterprise Knowledge (EK), a lot of our knowledge management (KM) work in support of our clients surfaces the need for, and questions around, having a KM team in place. The right KM team – usually 2-5 core individuals who oversee KM initiatives and divide KM-related responsibilities between them – will combine the