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TFPL 1) offers the following Knowledge Management education and training opportunities:


Level 1 Public Access Courses (Foundation)
For delegates with little or no experience in the subject.

  • Knowledge Management Foundation (was: (Introduction to) Knowledge management: foundation programme)
  • Introduction to Digital Knowledge Management
  • A web presence for your library: HTML, Website Design and Wikis – creating and keeping a site online
  • Effective blogging (was: Basic Business Blogging)
  • Web 2.0 for information professionals
  • Introduction to Taxonomies and Metadata (was: Introduction to taxonomies)
  • Introduction to SharePoint

Level 2 Public Access Courses (Intermediate)
For practitioners or managers wishing to broaden or enhance their skill levels.

  • Essential Information and Knowledge Auditing (was: Information and knowledge auditing; Information audit – to enable knowledge transfer; Information audit: identifying your organization’s information and knowledge assets)
  • Web 2.0 tools for facilitating knowledge management
  • Knowledge Transfer – Making Knowledge Sharing Real
  • Information and knowledge auditing (coaching)
  • Social media: exploiting knowledge in networks
  • First practical steps in competitive intelligence for information professionals
  • Copyright In the Web 2.0 World
  • Folksonomies and tagging
  • Faceted taxonomies
  • Folksonomies
  • Integrating document, knowledge, records and content technologies (was: Understanding how records, document, knowledge and content technologies fit and work together)
  • Extending Taxonomies with Related Metadata
  • Collaboration in Sharepoint

Level 3 Public Access Courses (Advanced/strategic management)
For senior managers or subject experts.

  • Embedding and sustaining knowledge management
  • Creating a learning organisation
  • Communication & consulting skills for professionals
  • Breakthrough thinking and Communications in knowledge and information strategy
  • Building successful communities of practice
  • Knowledge Harvesting – capturing and transferring knowledge from those who have it, to those who need it (was: Knowledge Harvesting: Gathering Tacit Knowledge)
  • Chris Collison Masterclass: embedding and sustaining Knowledge Management
  • Launching Sustaining and Measuring Communities and Virtual Networks
  • Advanced uses of SharePoint: Tools and Techniques for Information Professionals

Other Public Access Courses (level not explicitly specified)

  • Advanced Knowledge Transfer / 2017
  • Engaging the Social Web for Personal Knowledge Management / 2017
  • Knowledge Management Strategy / 2017
  • Knowledge Sharing Communities / 2017
  • Creating and Designing Taxonomies and Metadata / 2017
  • Knowledge Management – Developing a Know-How Strategy / 2016-17
  • Know-How Planning for Project Managers (was: Knowledge Management (Know-How) for Project Managers) / 2016-17
  • Professional support: lawyers and knowledge management / 2006 (was: Law firm knowledge management /2003-4)
  • Social network analysis – identifying applications for assessing and intervening to create effective collaborative networks / 2004
  • Communities of Practice / 2004
  • Knowledge Management: lessons from leaders / 2003
  • Knowledge Management without a budget: Knowledge management in a downturn / 2003
  • The visibility of knowledge: managing information pr / 2003
  • Academic institutions: using knowledge to achieve key objectives /2003
  • Towards a knowledge management standard / 2001
  • Developing strategic information services for knowledge environments
  • Knowledge management: state of the art
  • Masterclass: know your value – value what you know: developing a knowledge profile
  • Building teams and communities to support knowledge working
  • Effective document management: unlocking content for corporate knowledge
  • Making your skills work for you: the application of information management skills in knowledge environments / 2001
  • Experiencing Knowledge Management / 1999
  • Skills for the Knowledge Economy / 1999

In-house and customised learning (on-demand courses)

  • Creating a learning organisation (Level 3)

Knowledge strategy masterclasses** 2)

  • Talking to leaders: gaining support for knowledge strategies
  • Using knowledge strategies to create competitive advantage
  • Crafting a knowledge management strategy
  • Communities of practice
  • Managing the intranet

Free training Courses

  • Knowledge Management in Action: the After Action Review Approach


  • Certified Knowledge Manager (CKM)
    – Delivered by the Knowledge Management Institute (USA)


  • Chief Knowledge Officer (CKO) Summit**
    Conference history
  • Leadership Challenge 1999
  • SharePoint Summit** (2008-)


  • TFPL Connect (2008-2014)
  • TFPL’s Bath Club – KM in the public sector (2002-2007)
  • TFPL’s Knowledge Leaders in Law (2003-2007)
  • Collaboration, Communities, and Networks in the Public Sector (CCN) Learning Consortium (-2006)

Web Channels:

Related Content:


1) Acquired by Progility PLC in July 2013; Although first announced, TFPL no longer offers publicly scheduled training courses since 2017. The suite of Business Skills courses is transfered to ILX Group, another training business within Progility PLC
2) In cooperation with the KM Review (Melcrum Publishing)

Type:  English language,  Public KMedu,  Non-degree KMedu,  Offers from Training Providers,  United Kingdom (GB)
Tags: 1999: TFPL Leadership Challenge, 2007: Chief Knowledge Officer Summit (CKO Summit)**, 2011: TFPL SharePoint Summit**, blogging, chief knowledge officer, coaching, communication skills, communications, communities, communities of practice, Competitive Intelligence, conferences, consulting skills, copyright, digital KM, ILX Group, information and knowledge management, information professionals, knowledge and information strategy, knowledge auditing, knowledge exploitation, knowledge harvesting, knowledge management, Knowledge Management Institute (KM Institute), knowledge sharing, knowledge transfer, Law, learning organization, Melcrum Publishing*, networks, Progility, public sector, social media, TFPL Connect, TFPL's Bath Club (KM in the public sector), TFPL's Knowledge Leaders in Law, virtual networks, web 2., weblogs

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* Provider does no longer offer any KMedu; This is a recurring conference
** This recurring conference / KMedu offer is discontinued

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