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The Professionalization of Knowledge Management

Abstract: Although knowledge management is becoming increasingly recognized as a critical component in the operations of both public-sector and private-sector organizations, it has yet to attain the true status of a recognized profession for information and knowledge professionals. In order to determine the emerging boundaries of this potential profession, the authors analyze the roles and responsibilities outlined in descriptions of knowledge management job advertisements. Empirical data concerning the organizations recruiting, the location of position, the qualifications needed, and the position’s role and responsibilities were gathered from 1200 job postings within the United States over the course of 12 months. The content analysis of the job postings and job description are used to identify potential areas specific and significant to knowledge management as an emerging profession. Further suggestions as to potential indicators of the professionalization of knowledge management are offered.

Betsy Van der Veer Martens; Suliman Hawamdeh: The Professionalization of Knowledge Management. In: Elisabeth Pankl, et al. (Eds.): Recruitment, Development, and Retention of Information Professionals: Trends in Human Resources and Knowledge Management. IGI Global (Advances in Human Resources Management and Organizational Development, Volume 1), 2010: 139-156

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Tags: content analysis, IGI Global, job postings, KM professionals, knowledge management, University of Oklahoma (OU)*

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