Abstract: Objectives: A KM (Knowledge Management) certificate sets a standard in the field. As such, it has to address a network of knowledge claims about a domain of practice that has emerged with consensus support from those communities driving the development of the field. Those claims comprise
- Conceptual frameworks, such as the Knowledge Life Cycle
- A settled ontology, including basic terms, such as knowledge
- A set of methods addressing the various KM dimensions, such as Repertory Grids for individual externalization of tacit knowledge
- Work practices to establish a credible body of knowledge, including a KM project and process methodology
Knowledge Management is about generating, distributing, and evaluating knowledge. It (re)shapes knowledge creation and processing, addressing knowledge production rules and processes. It is a convivial approach for all societal systems participating in continuous testing and evaluation of knowledge claims, including the certification itself. Sustainable knowledge management has to be a self-referential endeavor. Questioning rules and already reached consensus is an integral part of KM. Such capabilities for meta-analysis require emphatic and deconstruction skills, such as active listening and contextual reflection.
The ICKM (International Council on Knowledge Management) has bundled Knowledge Management experts and their capabilities over a period of years. They have monitored the evaluation and validation of assumptions, frameworks, methods, and work practice, both, from the scientific and practical perspective. The council’s proponents have monitored the development of KM knowledge since its very beginning, recognizing and managing the diversity of the field.
Due to the origins and specific, since multidimensional nature of KM any certification program needs to allow reflecting and practicing persons with different backgrounds to qualify for KM. Those backgrounds might refer to economics, technology, engineering, cognitive sciences, work sciences, social sciences, and related fields. The certification shall document the capability to be able to intertwine at least two KM dimensions, either conceptually or practically, given the economic, social, organizational, and technical perspective on KM.
Franz Barachini; Christian Stary: Towards an IKM (Int. Knowledge Management) Certification Program by ICKM. International Council on Knowledge Management, Oct 2011
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