Abstract: Is This Job Really Necessary? On balance, yes. The growing herd of corporate executives who carry the title of chief knowledge officer have real work to do–if they can figure out how to do it. Chuck Lucier, a partner at Booz Allen & Hamilton, the consulting firm, has an odd
Abstract: In previous generations, knowledge, ‘know-how’, was taught by the foreman, the professional, or the artisan, to the apprentice or articling student, on the job. Most people learned by following the example of the master or expert. In those days, performance evaluation was easy, because the boss always knew more than his or her
Abstract: A recent discussion in the SIKM Leaders Community focused on staffing a knowledge management program and community management effort. The initial post was from someone establishing a Knowledge Management Program Office with a focus on Communities of Practice who wanted to build a case for one or more dedicated resources.