Abstract: Knowledge Services is an enterprise-wide management methodology that enables companies and organizations achieve excellence, both in the performance of internal staff and in their interactions with external customers. Knowledge Services is more than knowledge management. Defined as the convergence of information management, knowledge management, and strategic (performance-centered) learning, Knowledge Services
certification
KMCI Position Statement on Knowledge Management Standards and “Certification” Programs
Abstract: Some individuals and organizations around the world have begun work on KM standards formulation. These include the Global Knowledge Economics Council (GKEC) with ANSI accreditation in the United States, the British Standards Institute (BSI) in the UK, the Comité Européen de Normalisation (CEN) and the European Commission’s KnowledgeBoard Framework and Standards SIG on