International Knowledge Management Institute (KM Institute)

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The International Knowledge Management Institute (KM Institute) c/o KM Mentor 1) offers the following Knowledge Management education and training opportunities:


  • (e-)Certified Knowledge Manager (CKM)
  • (e-)Certified Knowledge Specialist (CKS)
    • (since 2018) Specialist Areas:
      – Agile and Design Thinking for Knowledge Management
    • (since 2012) Specialist Areas:
      – Knowledge Transfer and Continuity (was: Knowledge Transfer Process; Intellectual Capital Management);
      – Taxonomy (was: Taxonomy Solutions; Taxonomy and Search);
      – Knowledge Capture for Action;
      – Information Architecture and ECM (was: Information Architecture);
      – Social Knowledge Management – Collaboration and Communities (was: Digital Transformation, Social Knowledge Management; Collaboration and Communities; Communication & Collaboration)
      – discontinued: Transformational Change Management Leadership**; Innovation and Knowledge Management**; Social Business**
    • (2005-2007) Specialty Topic Areas: Appreciative Inquiry; Business Disciplines (BPR, TQM, ISO9000, CMM, etc.); Change Dynamics & Management; Communities of Practice; Complexity (Chaos) Thinking & Applications; Content Management; Customer Relationship Management; Decision Support; Human Capital; Information Architecture; Innovation & Creativity; Intellectual Property; Leadership; Learning Theory; Knowledge Audits/Mapping; Knowledge Economics; Knowledge Engineering; Knowledge Management Methods (Methodology); Knowledge Management Performance (Metrics); Knowledge Management Sciences; Knowledge Management Techniques; Knowledge Management Technologies; Organizational Learning; Personal Knowledge Management Skills; Project Management; Semantic Web & Networks (TBD); Storytelling & Narrative; Strategic & Systems Thinking; Knowledge Workforce Performance; Workgroups & Teams
  • (e-)Certified Knowledge Practitioner (CKP) Program – Implement Grassroots Knowledge Management
  • Master Certified Knowledge Manager (MCKM)**
    • (since ) Competency Areas: Transformational Leadership (KM410 Series); Innovation (KM415 Series); Knowledge Assessment and Evaluation (KM420 Series)
    • (2005-2007): A practicum program for CKM-ers
  • Personal Knowledge Manager (PKM)™ Certification**
  • Knowledge Management Team Certifications**
  • Certified Nuclear Knowledge Manager**
  • Certified Knowledge Consultant**
  • Certified Knowledege Expert**
  • Certified Knowledge Worker**

Master Classes

  • Taxonomy Design
  • Knowledge Capture for Action
  • (online) Information Architecture
  • Innovation and Knowledge Management
  • Knowledge Management Leadership**
  • Social Knowledge Management – Collaboration and Communities (was: Social Knowledge Management and Community Management)
  • Knowledge Transfer Process
  • Digital Transformation in the Workplace


  • (e-)KM100; (e-)KM101
  • Knowledge Management Awareness Series (since 2009): Knowledge Management in 90 Minutes (online), (e-)KM101 – Go Live!, Executive Briefing, Knowledge Management Lunch & Learn**, (e-)KM100**
  • Knowledge Management Executive Briefings
    – KM300 – The Knowledge Imperative
    – KM301 – (Adv) The Knowledge Imperative
  • Change Management Symposium
  • Knowledge Management Transformation Solution (custom training: Blended Workshops, Online, Integrated Virtual Workshops, Train the Trainer)
  • (e-)Knowledge Management Essentials (for KM Practitioners)**
    – KM401 – KM Fundamentals for Practitioners
    – KM402 – KM Essentials for Practitioners
    – KM403 – Advanced KM Essentials for Practitioners
  • KM Fundamentals (for general professionals)**
    – KM100 – KM Fundamentals for Professionals
    – KM101 – KM Fundamentals for Professionals
    – KM102 – Advanced KM Fundamentals for Professionals
    – KM112 – Personal KM
  • Knowledge Management Professional (KMP) Program**
  • Knowledge Management Training for the Enterprise**
  • Private Seminars (onsite) – Custom Knowledge Management Training Solutions**
  • Demystify Knowledge Management (KM) Seminar
  • Seminar Series
    – May 17-19, 2005: Hands-On Knowledge Management (KMI/USPDI Seminar Series)
    – October 12, 2005: Knowledge Management – Tips, Tools and Technology for Personal Success (3rd in KM Solutions Showcase Series)


  • Knowledge Management Solutions Showcase (KM Showcase)


  • Video series
    – “Agile and Design Thinking” 10-part video series
    – “Intro to Knowledge Transfer…” 7-part video series

KMI Int’l & Partners


  • Chapters 2)
    • Africa: Sudan, South Africa*
    • Asia: Bangalore (India) (ever launched?), Cebu City (Philippines), Hanoi, Vietnam, Malaysia
    • Europe: London (UK), Brussels (Belgium), Basel (Switzerland)
    • Middle East: Kuwait (ever launched?), Dubai (UAE)
    • North America: Boston, Chicago, Dallas/Ft Worth, Hampton Roads, Houston (ever launched?), Kansas City (est. 2006), Northern New Jersey, Ottawa, Rocky Mountain Chapter, San Diego, Washington DC (est. 1998 (KMCI), 2001 (KMpro), 2006 (KMI), 2011 (KMA))
  • #KMers chat (hosted by weknowmore)
  • CKM Alumni Association


  • Chapter Meetings
    • Kansas
      – 2006-05 (kickoff meeting): Demystifying Knowledge Management – Weidner
    • Washington DC
      • 2011-06 (Knowledge Management Featured Speaker): Knowledge Jam Workshop Sharing Hidden Know-How – Kate Pugh, AlignConsulting
      • 2011-02 (Knowledge Management Featured Speaker): If Knowledge Work is All Touchy-Feely, Where Does this Leave Knowledge Management? – Dr. Mark Addleson, George Mason University School of Public Policy
      • 2010-10 (Knowledge Management Featured Speaker): Why Do Great Knowledge Management Programs Fail? – Steve Denning
      • 2010-07 (Knowledge Management Buzz Session): Beyond the LMS – Social Performance Support Systems Turning Training Upside Down; Taming the Wild Beast – a New Way to Think About Change Management; Secrets of the Publishing Industry Revealed: How to Leverage Your Knowledge Management Assets to Create Demonstrable ROI
      • 2010-05 (Knowledge Management Café; Part of Knowledge Management Conference): Barriers to Collaboration and Knowledge-sharing within an Organization; Driving Organizational Change Through Social Computing; Crowdsourcing for Knowledge Management; Governance – How to Encourage Social Computing without Risking Content; From Social Media to Enterprise 2.0.; The Knowledge Maturity Model (Knowledge ManagementM™) – What’s your Knowledge Management Maturity and the Way Forward?
      • 2009-12 (Knowledge Management Café): Keep your grass cut and your music down! What causes some communities to flourish and some to wither away?; The Relationship between Social Media and Knowledge Management; Beg, Borrow, Steal – Making use of free Knowledge Management portals on the Internet; What can Life Coaching teach us about the Creation of New Knowledge?; Decentralized Knowledge Management – Discover what you don’t know
      • 2009-10 (Knowledge Management Buzz Session): n.a.
      • 2009-08 (Knowledge Management Buzz Session): Knowledge Mapping – Knowing What You Know… and Don’t Know; World Bank Group SmartLessons: Using Storytelling to Share Knowledge; Media Partnerships – Communicating Knowledge Across the Generations
      • 2009-04 (Knowledge Management Café: Government KM; Part of Knowledge Management Conference, Apr 28-29): Leadership in the Knowledge Age; Federal Knowledge Management Initiative: the Time for Change is Now; Green Knowledge Management: Preserving Knowledge to Preserve the Environment; Knowledge Management in Support of Organizational Transformation; Younger Generations, Conflict and Leadership in a Knowledge Management World; Make it New! How Communities of Practice can Help Innovate Federal Government
      • 2008-12 (Knowledge Management Café: Web 2.0): Social Networking – Meet me at the corner of Bit and Byte – How we are using social networking to build knowledge; The Mobile Workforce – How organizations are using Web 2.0 to connect their employees and enable them to work from anywhere; Wikis and Collaboration from an Enterprise Perspective; Personal Branding – The Brand Called You; Micro-Blogging in the Enterprise; Lessons from Open Source; Game Theory and Social Learning Theory – What to gain from both and how to apply to your individual, social or organizational learning
      • 2008-09 (Knowledge Management Buzz Session): Idea Generation Tools – Democratizing Business; Knowledge Retention Best Practices; Enterprise Search – Turning Find into Act
      • 2008-03 (Knowledge Management Buzz Session): How to Motivate Knowledge and Information Sharing; Importance of a Standard Technology — Platform for Knowledge Management; No-Budget Knowledge Management
      • 2008-01 (Knowledge Management Café): Beyond the Suggestion Box: Idea Management and Innovation; Online Collaboration – Best Practices; Understanding Knowledge Management from Diverse Views; Personal Knowledge Management; The Pieces of the Knowledge Retention Puzzle; e-Learning; How to Run a Pilot for a Knowledge Management Initiative
      • 2007-11 (Knowledge Management Buzz Session): Translating Knowledge Management in the Real World; Standing up a Knowledge Management Program – Lessons Learned from the Trenches; Knowledge Management 2.0; (cancelled) Enterprise Content Management – It’s not about the Documents
      • 2007-09 (Knowledge Management Café): Appreciative Inquiry; Communities of Practice; Knowledge Work Competencies; Personal Knowledge Management; The Role of Civility in Fueling Creative Engagement and Knowledge-Sharing at Work
      • 2007-06 (Knowledge Management Buzz Session): Getting Started with Business Taxonomy Design; 4 Generations in the Workplace; Benefitting From Learning Theory
      • 2007-03 (Knowledge Management Buzz Session): Knowledge Management in K-12 Education Robert Swanwick; Power of Storytelling in Communities of Practice (CoPs); No Budget Knowledge Management
      • 2007-01 (Knowledge Management Cafe and Book Signing Event): Storying; Storytelling and Presentation Skills; Cross Generational Knowledge Sharing at NASA; Every Hotel Tells a Story; Intersection of Project Management and Story at NASA; Fact Based Stories Capture Process; Stories Power Brands; Tacit Knowledge Transfer; Stories and Interpersonal Relationships; When Difficult Times Call for a Story; Derive Knowledge Management Principles from Stories; Engaging Leaders to Action through Stories; Featuring the Book: Wake Me Up When the Data is Over – How Organizations use Storytelling to Drive Results
      • 2006-11 (Knowledge Management Buzz Session): Continuity Management – Preservation of Knowledge and Productivity; Social Computing & Web 2.0; Enterprise Communities 2.0
      • 2006-10 (Knowledge Cafe!): Communities of Practice; Metrics; Learning Theory; Human Capital; Knowledge Management Technology; Content Management; Innovation; Audits/Mapping
      • 2006-07: Can’t Move Knowledge in Your Organization? Let’s See Why
      • 2006-06: The Nexus of Learning and the Virtuous Cycle
      • 2006-05: Knowledge Cafe discussion
      • 2006-04: Personal Knowledge Management – Techniques for Success in the Knowledge Age
      • 2006-03: Vertical Search – Successful Implementations for Finding Knowledge in a specific Area of Practice
      • 2006-01 (Inaugural/Re-vamp Chapter Event): Knowledge Management at IBM; Knowledge Management Initiatives at GSA/PBS
  • #KMers chat (weekly twitter chats)
    • May 2012: Status and Trends in Social Media for Knowledge Management
    • Dec 2011: Role of Industrial and Organizational Psychology in Knowledge Management; Knowledge Management Quotes, Proverbs and Sayings
    • Nov 2011: Connecting Knowledge Management Communities; Open Space Chat: Chat about anything! Ask anything! Whatever you want; Knowledge Management and Collaborative Innovation
      Oct 2011: External Communications as Knowledge Transfer; Open Space Chat; The Role of Diversity in Knowledge Management; After Action Review
    • Sep 2011: Social Computig and Knowledge Management; Research or Die – The Necessity for a Knowledge Management Research Program; Knowledge Management in Non Profit Organizations; Knowledge Management for entertainment
    • ??? Aug 2011: Challenging for a new economic ressource; Knowledge Management Bookwriting
    • Jul 2011: Influence of behaviour on knowledge transfer; Managing content through version control
    • Jun 2011: Knowledge Management vs. Information Management
    • May 2011: Knowledge Management Day Dreaming; The Importance of Search in your Knowledge Management Solution; The Wizard of Knowledge Management; So You Want to be a Knowledge Management consultant?
    • Apr 2011: Wisdom in Organizational Contexts; On knowledge transfer: Why grandma’s kitchen demo trumps any cookbook; Finding a balance in knowledge work between fast flow and slow space
    • Mar 2011: Why, Where, How I blog; Revisiting Previous #KMers Chats; The Great Wall – Knowledge Sharing Barriers and Remedies to Get Past Them; Role of Industrial/Organizational Psychology in Knowledge Management
    • Feb 2011: Knowledge Management Models and Practices; Community lurkers: does the 90-9-1 percentage rule really apply, and if so, so what? ; Corporate Storytelling and Knowledge Management; Corporate Social Media vs Intranets
    • Jan 2011: Knowledge Management Light: Harnessing the Power of Social Media; If I were my Boss I would… ; Personal Knowledge Management and Self-Management
    • Dec 2010: Social Media for Education; Innovation
    • Nov 2010: Developing a Community; Building Knowledge Management Expertise; One Year Anniversary Chat; Knowledge Hub; Personal Profiles
    • Oct 2010: Introducing Change in Knowledge Management to an Organization; Lessons Learned in Lessons Learned; Social Media; Building The Perfect Brainstorm; Relating structured and unstructured knowledge processes
    • Sep 2010: Getting people to share information; Social Governance in the Enterprise; Reading and Writing Changes through ITCs; Training Community Managers and Facilitators; Retaining the Knowledge of People Leaving your Organization
    • Aug 2010: Modeling (documenting) the focus areas within the knowledge management community; Sharing is Caring; Knowledge Management Literature Tips; Let Go of Control – Encourage and Monitor
    • Jul 2010: Strategies for integrating user-generated content within an internal knowledge base; The Knowledge Management and Application Domain; Community Chat – experiences with previous chats, and ideas for future chats; Growing Virtual Communities within Your Organization to Reach the Future FIRST
    • Jun 2010: Knowledge Management for Development; Knowledge Management, Organizational Structures and People; Turning Conversations into Content; Knowledge Management Strategies
    • Apr 2010: The Changing Role of Information Professionals: New Opportunities Created by Enterprise 2.0; A world without Knowledge Management?; The Future of Knowledge Management; Joint #innochat – Spreading innovation knowledge throughout the organization; How Does Knowledge Management Support Innovation?
    • Mar 2010: Expertise Location; Evidence vs. Experience; What is wrong with Knowledge Management?; Knowledge Management Beyond the Firewall; How do you market Knowledge Management in organisations?
    • Feb 2010: Knowledge Management and Google Wave; Monitoring, Assessing Knowledge Management; Personal Knowledge Management; Knowledge for Innovation
    • Jan 2010: Success Stories and Best Practice of Knowledge Management Implementation in Enterprises and Organizations; Lead by Example and Model Desired Behaviors (Stan Garfield Tips part III); A KMers workgroup project; Stan Garfield’s 13 Knowledge Management Tips (Part II); Knowledge Management predictions for 2010
    • Dec 2009: Starting a Knowledge Management Programme; Stan Garfield’s 13 Knowledge Management Tips (from KMWorld09)
    • Nov 2009: Best Knowledge Management Ideas from KMWorld; Emerging Knowledge Management Technologies; Starting a Knowledge Management Programme

Certification Bodies

  • International Knowledge Management Certification Authority (IKMCA)*

Web Channels

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