Systems Integration KM Leaders Community (SIKM Leaders)

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The Systems Integration KM Leaders Community (SIKM Leaders) is a community of Knowledge Management leaders from firms around the world. It was created in 2005 by Stan Garfield for Systems Integration and Consulting firms, but soon expanded to include all Knowledge Management leaders. The goal is to share experiences and insights on implementing Knowledge Management programs.

Stan, who is still leading the community, was Community Evangelist at Deloitte Global Knowledge Services and Worldwide Knowledge Management Lead at Hewlett Packard and Compaq Computer Corp. He is now retired, acting as author, speaker and community leader in the field of Knowledge Management.

The Systems Integration KM Leaders Community offers the following Knowledge Management education and training opportunities:

Meetings

Monthly SIKM Leaders Community Calls
List of Community Calls
Usually on the third Tuesday of the month; Meeting platform; Member access to schedule w. links to past calls’ follow-ups (incl. slides, recordings, etc.); Since 2017 supported by Susan Ostreicher
2020201920182017201620152014201320122011201020092008200720062005
2020-01-21: tba (John Girard)

2019-01-15: Digital Transformation (Jean-Claude Monney)

2019-02-19: Communities of Practice Stand Up and Sustainment in International Financial Institutions (Bill Kaplan)

2019-03-19: Knowledge Audits (Patrick Lambe)

2019-04-16: Measuring the value of the communities: Schneider Electric case study (Louis-Pierre Guillaume)

2019-05-21: Applying Knowledge Management to a Business Need: Strategic Onboarding (Paul McDowall)

2019-06-18: From social media, to machine learning: Getting the news before it’s news (Kate Pugh)

2019-07-16: Cynefin (Dave Snowden)

2019-08-20: Understanding your customer’s knowledge journey: implications for Knowledge Management and Customer Expereince (CX) (Tom Stewart)

2019-09-17: Delivering Real Benefits: Knowledge Management at Petroleum Development Oman (Hank Malik)

2019-10-15: The ISO Knowledge Management Standard (Nick Milton)

2019-11-19: AI and Big Data in Knowledge Management (Tony Rhem)

2019-12-17: Bridging Islands of Knowledge (Arno Boersma)

2018-01-16: Knowledge Management and Startups (Andrew Gent)

2018-02-20: Building Smarter Organizations (Gordon Vala-Webb)

2018-03-20: Knowledge Management and Office 365: What’s Possible, What’s Transformative, and What You Need to Know (Sue Hanley)

2018-04-17: The Art of Creating a Trust Space (Nancy Dixon)

2018-05-15: Knowledge and Learning in Organizations: What a knowledge sharing and learning organization looks like (Valdis Krebs)

2018-06-19: Capabilities, not Strategies (Larry Prusak)

2018-07-17: The NASA Knowledge Management Story (Ed Hoffman)

2018-08-21: What Does Done Look Like? The Educational Testing Services (ETS) Knowledge Story 2002-2017 (T.J. Elliott)

2018-09-18: The BBC Knowledge Management Story (Euan Semple)

2018-10-16: Social Learning Leadership: A Conversation (Etienne and Bev Wenger-Trayner)

2018-11-20: The relationship between Intellectual Property Management and Knowledge Management: How to manage intangibles (Denise Lee and Phil Barnett)

2018-12-18: Results of APQC Knowledge Management Benchmarks and Metrics (Carla O’Dell)

2017-01-17: Integrating Principles of Design Thinking into Knowledge Management (Arno Boersma)

2017-02-21: Empowering Experts Everywhere: Practical ways this works in Customer Support/Operations (Phil Verghis)

2017-03-21: The Current State of Knowledge Management (Steve Denning & Stan Garfield)

2017-04-18 Working Out Loud (John Stepper)

2017-05-16: Content Analytics (Sean Fox)

2017-06-20: Automatic and Rapid Generation of Massive Knowledge Repositories from Data (Frank Guerino)

2017-07-18: How Can Knowledge Management Be Used to Support New Hires? (Cayly Dixon and Aaron Buchsbaum)

2017-08-15 Digital Workplace and Enterprise Social Network business architecture (Catherine Shinners)

2017-09-19: Revised Knowledge Management success model with measurements for success (Murray Jennex)

2017-10-17: Four Discussion Disciplines to Drive Effective Online Collaboration (Kate Pugh)

2017-11-21: GE’s Knowledge Sharing Program (Dan Ranta)

2017-12-19: Coveo’s Relevance Maturity Model (Mark Floisand)

2016-01-19: Cognitive Computing (Ken Martin)

2016-02-16: Agile Knowledge Management (Bill Kaplan)

2016-03-15: Collections at Accenture (Steve Berzins & Thomas Hsu)

2016-04-19: Open Data – Knowledge Management with a Public Benefit (Gavin Chait)

2016-05-17: Knowledge Management’s Role in the Consumerization of IT (Curtis Conley)

2016-06-21: Social Collaboration – A Path to Business Value (Greg Nemeth)

2016-08-16: Interactive session: creative knowledge co-creation (Arthur Shelley)

2016-09-20: Is organizational development (OD) the future of Knowledge Management (KM), or is KM the future of OD? (John Hovell)

2016-10-18: The Social Context of Knowledge Management (Al Simard)

2016-11-15: No call

2016-12-13: No call

2015-01: Doing More with Less: The Impact of Strategic Capability Mapping on Enterprise Resource Allocation (Sales, R&D, Manufacturing): Roberto Evaristo

2015-02: How Great KMers are Innovation Conveners: Kate Pugh

2015-03: Key cultural practices & dimensions that drive services differentiation: Doug Madgic and Andre Karamanian

2015-04: BAE Systems Knowledge Management: US & UK perspectives: John Hovell and Andrew Muras

2015-05: What can Knowledge Management learn from Sports Science?: Cory Banks

2015-06: Discussion on Expertise Location; Reflecting on 10 years of the SIKM Leaders Community

2015-07: KNOWledge SUCCESSion: Arthur Shelley

2015-08: MITRE’s Knowledge-Driven Enterprise Strategy: Donna Cuomo & Jean Colbert

2015-09: Leveraging the Long Tail of Enterprise Knowledge for the Digital Workplace: Diane Berry

2015-10: Selling Knowledge Management services in your organization: Adriaan Jooste

2015-11: Knowledge Management Trend Spotting: A Conversation: Kate Pugh & Larry Prusak

2015-12: Personal Knowledge Management and expression of information from desktop to enterprise: Howie Cohen

2014-01: Building Community: A Conversation on planning, stewardship, and keeping it human: Catherine Shinners

2014-02: When Tacit and Explicit Knowledge aren’t Enough: Steve Wieneke

2014-03: Get in the Game: Driving Exceptional Behaviours Through Gamification: Thomas Hsu and Steve Kaukonen

2014-04: Best Practices for Knowledge Transfer in Mergers & Acquisitions: Thomas Blumer

2014-05: Facilitating ideation with external open collaborative communities: Karla Phlypo

2014-06: Enhancing Knowledge Flows with ESN: Gordon Vala-Webb

2014-07: Losing Your Minds: Capturing, Leveraging & Retaining Organizational Knowledge: Bill Kaplan

2014-08: The Right Knowledge Management Technologies for Your Enterprise: Tony Byrne

2014-09: Knowledge Management: A Benchmark Study of Contemporary Practices: Marcie Zaharee and Marilyn Kupetz of MITRE

2014-10: Yammer Groups & Business Value: Does size matter?: Lee Romero

2014-11: The Other Knowledge Management Adoption Challenge: Mary Abraham

2014-12: The Yin and Yang of Knowledge Management: Al Simard

2013-01: Getting Beyond Simple Social: Thomas Vander Wal

2013-02: Trends in knowledge management: Carla O’Dell and Cindy Hubert of APQC

2013-03: Leading Effective Virtual Teams: Nancy Settle-Murphy

2013-04: Judgment and Practical Wisdom: Larry Prusak

2013-05: Taking Knowledge Flow Management to the Next Level with Social Media: Frank Leistner and Gordon Vala-Webb

2013-06: Knowledge Sharing at ConocoPhillips: Dan Ranta

2013-07: Learning at BAE Systems: John Hovell

2013-08: A win-win: Bridging Theory with Practice via Columbia Capstone project: Linda Hummel

2013-09: Organizational Conversation: David Gurteen

2013-10: Knowledge Management and Happiness at Work: Alexis Adair

2013-11: Where to Look for Knowledge Management Success: Murray Jennex

2013-12: 3 Eras of Knowledge Management: Where Has it Been and Where is it Going?: Nancy Dixon

2012-01: Social networking with text mining and analytics for Knowledge Management: Ken Martin

2012-02: Aligning People, Process and Technology in Knowledge Management: Stephanie Barnes

2012-03: Reflections on Knowledge Management Practice – 15 months into a Knowledge Management startup: Richard Vines

2012-04: Organizational RQ: Anne Marie Knott

2012-05: From Knowledge Stocks to Knowledge Flows – Opportunity & Challenges: John Hagel

2012-06: Knowledge Manageability: Al Simard

2012-07: Search Analytics: Understanding the Long Tail: Lee Romero

2012-08: Engaging for Knowledge Management Success: Build, Maintain, Outperform: Jeff Hester

2012-09: Graphic Facilitation: Nancy White

2012-10: Community Leadership: Curtis Conley and Lori Brown

2012-11: Hosted Enterprise Metadata: Russell Manley

2012-12: Too Big to Know: David Weinberger

2011-01: Net-Centric Approach to Tacit Knowledge Management: Michael Brown

2011-02: Student-centred Knowledge Management strategies: Steve Cayzer

2011-03: Why do great Knowledge Management programs fail?: Steve Denning

2011-04: Implementing content rating behind the firewall: Dave Thomas

2011-05: Knowledge is Fluid; Upcycling Knowledge: Steve Wieneke

2011-06: Integrated Knowledge & Learning Organization; Social Task Networks: Karla Phlypo and Stan Rosenschein

2011-07: Culture & Adoption and Content Harvesting
Steve Kaukonen and Stacie Brenkovich of Accenture

2011-08: Being the convener: facilitating tacit knowledge-sharing: Kate Pugh and Roberto Evaristo

2011-09: Knowledge Transfer in a Digital World – The shift is on!: Kent Greenes

2011-10: Social Media in the Enterprise: the future is here – how can we make it work?: Tom Short, Mary Abraham, Peter Hobby, and Kate Pugh

2011-11: Breaking free from the old structures holding back online Knowledge Management: Ephraim Freed

2010-01: Radical Management: Creating a Safe Space for Knowledge Management: Steve Denning

2010-02: Rethinking Ourselves (Knowledge Management People) as Technology Stewards: Etienne Wenger, Nancy White, and John Smith

2010-03: Making a Difference: Removing barriers to knowledge flows: Arthur Shelley

2010-04: Knowledge transfer toolkit program: Keith De La Rue

2010-05: Idea Management at State Farm: Carol Csanda

2010-06: Sharing lost know-how – solve thorny problems with the Knowledge Jam: Kate Pugh

2010-07: Knowledge Management and Application Domain: Steve Wieneke and Karla Phlypo

2010-08: Social Learning: Marcia Conner

2010-09: Using Chaos Theory to Enable Real Time Awareness: Thierry Hubert and Bill Ives

2010-10: What intranet innovations can do for Knowledge Management: James Robertson

2010-11: Results through Collaboration and Knowledge Management at Cisco: Doug Madgic

2010-12: A Knowledge Agenda: Managing More than Knowledge: Al Simard

2009-01: Creating Successful Knowledge Management Business Plans and Goals: Bernadette Boas

2009-02: Impacts of behavior on knowledge transfer and project outcomes: Arthur Shelley

2009-03: Building a Knowledge Ecosystem: Raj Datta

2009-04: Interviewing Skills for Discovering Unconscious Knowledge: Carl Gaertner

2009-05: Adaptive Knowledge Architectures: Andrew Gent

2009-06: Managing Knowledge Loss Due to Workforce Attrition: Bill Kaplan

2009-07: Understanding our Hidden Diversity: Steve Wieneke

2009-08: Sustainable Knowledge Management: Andrew Gent

2009-09: Planning & Running Successful Virtual Meetings: Nancy Settle-Murphy

2009-10: Community Metrics: The Novell Approach: Lee Romero

2009-11: Using Expertise: The Story So Far: Matt Moore

2009-12: Relationship of Learning, Knowledge and Sustaining Innovation: Rick Wallace

2008-01: Facilitated Better Practice Transfer: Kent Greenes

2008-02: Knowledge Management Adoption at EDS: Jason Ferguson

2008-03: Results from the Fluor Knowvember Campaign: John McQuary and Tara Keithley

2008-04: Knowledge Management at Boeing: Jim Coogan

2008-05: Collaboration at Accenture: Stacie Jordan

2008-06: Knowledge Management at 3M: Barry Dayton

2008-07: Replacing a Lessons Learned Database with a Visible Learning Process: Steve Wieneke of GM

2008-08: Content Supply? Meet Knowledge Demand! The Case for Knowledge Planners: Marc Solomon of PRTM

2008-09: Collaborative Networks and the New Enterprise: Hubert Saint-Onge

2008-10: Developing, Deepening and Retaining Expertise: Richard McDermott

2008-11: Knowledge Management at ManTech International: John Hovell

2008-12: Knowledge Services: A Business Framework for Knowledge Management: Al Simard

2007-01: Demand Driven Knowledge Management and Ignorance Elimination: Bruce Karney

2007-02: Generational differences and their impact on collaboration: Lynn Busby of IBM

2007-03: Driving Outstanding Customer Experience to the Bottom Line: Marilyn Martiny

2007-04: Modeling Complexity with Value Network Analysis: Verna Allee

2007-05: GM Case Study Preview & The Knowledge Management Domain: Steve Wieneke and Karla Phlypo

2007-06: Knowledge Management for Call Centers: Greg Reid

2007-07: Learning and Performing: Rick Wallace of APC

2007-08: Business narrative experiences at Anecdote: Shawn Callahan

2007-09: The Kingdom of Taxonomy: Patrick Lambe

2007-10: Knowledge Harvest Facilitation: Kate Pugh and Nancy Dixon

2007-11: Knowledge & Innovation Management: Christian De Neef and Ives De Saeger

2007-12: Implementing Knowledge Management in an ITIL Environment: Stephanie Barnes

2006-01: Knowledge Management at Cisco Advanced Services: Doug Madgic and Gary Borella

2006-02: Building a Knowledge Culture at MindTree Consulting: Raj Datta

2006-03: Caterpillar Knowledge Network: Reed Stuedemann
2006-04: What blogs and wikis bring to business and knowledge management: Bill Ives

2006-05: Making learning & performing routine: Kent Greenes

2006-06: Blogging and Knowledge communities – is there a connection?: Jack Vinson

2006-07: Eight Strategies for Maximizing the Value of Knowledge Sharing: Sanjay Swarup

2006-08: Virtual Collaboration in the Global Enterprise: Brian Gorman

2006-09: Discussion on Knowledge Management: Steve Denning

2006-10: How to leverage public education by means of a collaboration strategy: Mike Koffman, Jillian Darwish, and Matt Saddler

2006-11: Nurturing Trust – Leveraging Knowledge: Peter West

2006-12: Networks and Sensemaking: Themes from Net Work: Patti Anklam

2005-06: Roundtable

2005-07: Unisys Services Knowledge Management Program: Paul Rehmet

2005-08: Roundtable

2005-09: Roundtable

2005-10: Roundtable

2005-11: Knowledge Enablement in IBM Global Services: Mark May

2005-12: Thinking for a Living: Improving the Performance of Knowledge Workers: Tom Davenport
Chapter meetings
List of Meetings
BostonNYCSan Francisco
Usually meetings are on the fourth Thursday of the month (face to face and online/dial in); topics are not set in advance; register on the chapter’s workspace to join and participate.

2018: Dec 13 (Dinner), Oct 25, Sep 27, Aug 23, Jul 19 (virtual), Jun 28, May 24, Apr 26, Feb 22, Jan 25

2017: Nov 30, Oct 26, Sep 14, Aug 31, Jun 22 (Dinner), May 25, Apr 27, Mar 23, Feb 23, Jan 26

2016: Dec 1, Oct 27, Sept 22, Aug 18, Jul 28, Jun 23, May 26, Apr 28, Mar 24, Feb 25, Jan 28

2015: Dec 16 (Dinner), Nov 20, Oct 22, Sep 24, Aug 20, Jul 7, May 28, Apr 23, Mar 26, Feb 26, Jan 22

2014: Dec 18, Nov 20, Oct 23, Sep 25, Aug 21, Jul 24, Jun 26, May 22, Apr 24, Mar 27, Feb 27, Jan 23

2013: Nov 21, Oct 24, Sep 26, Aug 22, Jul 25, Jun 27, May 23, Apr 25, Mar 28, Feb 28, Jan 24

2012: Nov 29, Oct 25, Aug, 23, Jul 26, Jun 28, May 24, Apr 26, Mar 22, Feb 23, Jan 26

2011: Dec 22, Oct 27, Sep 22, Aug 25, Jul 20 (Dinner), Jun 23, May 26, Apr 28, Mar 24, Jan 27

2010: Dec 23, Nov 18, Oct 28, Sep 30, Aug 26, Jun 17, May 20, Apr 22, Mar 25, Feb 25, Jan 28

2009: Dec 10, Nov 19, Oct 29, Sep 24, Jul 23, Jun 1, May 27, Apr 30, Mar 2, Feb 26, Jan 29

Face to face meetings twice a year; announced on the community platform. (Yahoo account and group registration required)

Dec 3, 2015, May 3, 2016, Dec 13, 2016

Monthly face to face meetings; announced on the community platform. (Yahoo account and group registration required)

2018: Nov 14, Oct 3, Sep 7
Get-togethers @ KM events (mainly at KMWorld conference)
- 10th SIKM Dinner at KMWorld, Nov 7, 2018 (Orga: Sue Hanley)
- 9th SIKM Dinner at KMWorld, Nov 7, 2017 (Orga: Sue Hanley)
- 8th SIKM Dinner at KMWorld, Nov 16, 2016 (Orga: Sue Hanley)
- 7th SIKM Dinner at KMWorld, Nov 3, 2015 (Orga: Arno Boersma)
- 6th SIKM Dinner at KMWorld, Nov 6, 2014 (Orga: Sue Hanley)
- 5th SIKM Dinner at KMWorld, Nov 6, 2013 (Orga: Sue Hanley)
- (informal) APQC KM Conference SIKM Dinner, May 2, 2013
- 4th SIKM Dinner at KMWorld, Oct 18, 2012 (Orga: Sue Hanley)
- APQC KM Conference SIKM Dinner, Apr 26, 2012 (Orga.: Linda Hummel)
- 3th SIKM Dinner at KMWorld, Nov 2, 2011 (Orga: Sue Hanley)
  (joint event with the Knowledge Management Education Forum)
- 2nd SIKM Dinner at KMWorld, Nov 17, 2010 (Orga: Sue Hanley)
- 1st SIKM Dinner at KMWorld, Nov 17, 2009 (Orga: Sue Hanley)