Abstract: Quite often the Knowledge Management related posts that flow through online forums focus on how KM can be effective, how to “do it,” as well as focusing on the concepts, strategies, and implementing practices that comprise the discipline. By itself, these discussions are often inadequate beyond answering specific questions related to these focus
How to Build Expertise in Knowledge Management
Abstract: The field of knowledge management (KM) is now about 20 years old. As Patrick Lambe previously pointed out, knowledge management existed before 1995, but the term KM was not widely used. I have been active in this field for most of that time, and I am often asked how
Seeking “customer facing” Knowledge Management job/role descriptions
In the Groups.io discussion list of the Systems Integration KM Leaders Community bsvahn99 asks: I am conducting an assessment of KM organization structures as well as developing an updated “customer facing” KM job description for our global group. Would you be willing to share the role/job description for your “customer facing” KMs?
International Federation of Library Associations and Institutions (IFLA)
The International Federation of Library Associations and Institutions (IFLA) offers the following Knowledge Management education and training
Knowledge management, librarians and information managers
Abstract: This paper reviews some recent professional and academic publications on aspects of the theory and practice of knowledge management, with particular reference to the curriculum of professional education for library and information management and the career roles and prospects of information professionals. Some commentators dismiss knowledge management as a fad; others view it