In the Groups.io discussion list of the Systems Integration KM Leaders Community bsvahn99 asks: I am conducting an assessment of KM organization structures as well as developing an updated “customer facing” KM job description for our global group. Would you be willing to share the role/job description for your “customer facing” KMs?
International Federation of Library Associations and Institutions (IFLA)
The International Federation of Library Associations and Institutions (IFLA) offers the following Knowledge Management education and training
Knowledge management, librarians and information managers
Abstract: This paper reviews some recent professional and academic publications on aspects of the theory and practice of knowledge management, with particular reference to the curriculum of professional education for library and information management and the career roles and prospects of information professionals. Some commentators dismiss knowledge management as a fad; others view it
Advice for the Knowledge Management Master’s degree at Kent State University
In the Groups.io discussion list of the Systems Integration KM Leaders Community Thomas F. asks: At Kent State University, we are in the process of strengthening our degree in Knowledge Management. I am advising the committee to streamline and strengthen the degree and to reduce it to 36 credits, from the current
American Productivity and Quality Center (APQC)
American Productivity and Quality Center (APQC), formerly the American Productivity Center (APC), offers the following Knowledge Management education and training




