Abstract: Teams in IT projects have traditionally involved two parties: end users and IT staff. However, for a knowledge management system, teams need to be more comprehensive to be effective. A knowledge management system is built on expertise, knowledge, understanding, skills, and insights brought into the project by a variety of stakeholders who might
information technology department
Rules for leaders of knowledge citizens
Abstract: In 1909, Sam Walter Foss, a librarian at the Somerville Public Library in Massachusetts, wrote a paper entitled ‘Some cardinal principals of librarian’s work’. Interestingly, Foss emphasized and encouraged the role of the librarian to be a fundamentally social and people-oriented character as opposed to a shy and retiring ‘book lover’. This