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Champions Of Knowledge

Abstract: It has become a truism of the New Economy that a company’s most valuable asset is the knowledge in its workers’ heads. So more and more companies are making it a top priority to ease the flow of skills and experience among employees – to save the resources workers waste

Knowledge Stewards’ Profiles

Abstract: Knowledge “stewards” are information professionals that work on the front lines to help teams achieve specific business objectives — land a client, implement a project, develop a product, solve a problem. We were interested to see that, like us, they use a combination of tools and techniques we call knowledge base publishing to