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Accidental Knowledge Manager

Abstract: To get people who never asked for the responsibility to embrace a KM project, top management must lead the way. A corporate knowledge management initiative can have many unforeseen effects on management and staff. At one site, knowledge workers will welcome the effort, anticipating the benefits and pitching in as

Information professionals working with knowledge

Abstract: In order to manage knowledge, we need to understand the nature of knowledge in organisations. It is helpful to distinguish between three categories of organisational knowledge: tacit knowledge, explicit knowledge, and cultural knowledge. Tacit knowledge is personal knowledge, explicit knowledge is codified knowledge, and cultural knowledge is based on shared beliefs. We use