Abstract: Failed knowledge management projects have one element in common: they fail to focus on the organization’s core business functions and instead choose functions that are easy or might produce ‘low-hanging fruit’. As a result, often even successful knowledge management projects add little value to the organization as they fail to address the pain
structural capital
Chief Knowledge Officers 2005, 2009, and 2015
Abstract: For each of the first three editions of the Encyclopedia of Information Science and Technology (2005, 2009 and 2015) but not for the fouth edition (2018), Richard T. Herschel (Saint Joseph’s University, USA) wrote an article on the role of the chief knowledge officer. Read on and see how it changed from an information