Community (re)Focus Conference*
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The Community (re)Focus Conference (formerly Summit), organized by Grazitti Interactive, aims to discuss the key challenges impacting online community managers across industries and verticals, the opportunities to align community outcomes to executive priorities, and making communities a key differentiator in a brand’s engagement strategy.
Conference History:
6th Community (re)Focus 2025, TBD, 2025, Virtual Venue
Conference Theme: TBD
(Co-host: TBD)
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Conference program TBD
5th Community (re)Focus 2024, October 1, 2024, Virtual Venue
Conference Theme: Evolving Community Dynamics: Engage, Innovate, Thrive
(Co-host: SearchUnify)
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Keynotes:
Evolving Community Dynamics: Engage, Innovate, Thrive
Catch the highlights of Community (re)Focus, 2024
Panel Discussions:
Audience vs. Members: Distinguishing Your Community’s Core
AI Meets Community— Fueling Growth Through Smart Solutions
Strategic Governance & Moderation in Online Communities
Unlocking Value: Innovative Strategies for Monetizing Online
Spotlight Sessions:
Tapping into Member Psychology for Deeper Community Connections
Fireside Chats
Beyond the Help Desk: Online Communities as Support Powerhouses
Agentic Support Intelligence: Fuel Self-Service 3.0 with GenAI
4th Community (re)Focus 2023, November 15-16, 2023, Virtual Venue
Conference Theme: Conversations on Building Connected Experiences: Rethink | Reconfigure| Reconnect
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Keynotes:
How Online Communities Are the Central Force Behind Organizational Growth
Reinventing Community Strategies in Today’s Business Landscape (guest)
Maximizing Engagement and Impact With the Right Channels (guest)
Explore the key insights from all the sessions
Panel Discussions:
Understanding the Financial Impact of Your Online Community
Reconfiguring the Community Ecosystem With the Right Tools & Technologies
Implementing Analytics to Measure the Health of Your Online Community
From Members to Co-Creators: Unveiling the Potential of People-Powered Communities
Achieving Customer Success by Transforming Engagement into Loyalty
Spotlight Sessions:
Thriving in the Community Landscape: Reflecting on the Past, Embracing the Present, and Shaping the Future
Fireside Chats:
How 6sense Removed Friction From Their Support Process
AI in Action: Exploring its Versatile Use Cases in Online Communities for Accelerated ROI
3rd Community (re)Focus 2022, October 12, 2022, Virtual Venue
Conference Theme: Redefining the Community Landscape With Communities 3.0
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Keynotes:
The Community Transformation: Turbocharging Your Business Strategy With New-Age Communities
From 0 to Community in 4 Weeks: A Strategy That Even Your CFO Will Love! (guest)
How To Conduct A Listening Tour in Online Communities (guest)
Community-Powered Learning (guest)
Explore the key insights from all the sessions
Panel Discussions:
The Ultimate Technology Infrastructure for Communities 3.0
Chief Community Officer is the New CMO. A Fad or a Fact?
Driving True Community Value With Women Leaders
Decoding the Tomorrow of Communities With Future Predictions
Determining the True Value of Brand Advocates in Communities
Spotlight Sessions:
The Metaverse Molecules: How Communities Will Shape the Future of UX
Fireside Sessions:
Integrating Online Communities to Build a Cohesive Strategy for Success
Ask Me Anything Sessions:
Community Triage: Roadblocks in Building a Robust Online Community
Product Launch:
A Walkthrough Featuring Out-of-the-Box Use Case of KaseSync
2nd Community (re)Focus 2021, October 12, 2021, Virtual Venue
Conference Theme: Conversations on Building Connected Experiences With Communities
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Keynotes:
Decoding the DNA of Thriving B2BOnline Communities
Creating Connected Experiences in the New Marketing World (guest)
Data: The Key Driving Force for Online Communities (guest)
Bringing the ‘FUN’ in the Community (guest)
Augmenting Online Communities with AI-powered Technologies
Explore the key insights from all the sessions
Panel Discussions:
Innovation in Community Culture
Community Development and the Power of Engagement
How Communities are a Goldmine for Advocacy and Engagement
Spotlight Sessions:
Mapping User Psychology in Communities
Expanding the Scope of Online Communities
Ask Me Anything Sessions:
Got questions? Ask the experts! Witness community enthusiasts from across the globe answer all community-centric questions
Product Launch:
Unraveling our star product IdeasPro for you – Make ideas management in Salesforce
A sneak-peek into our brand new gamification product- ScoreNotch
1st Community (re)Focus 2020, August 25, 2020, Virtual Venue
Conference Theme: Key Challenges Impacting Community Managers
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Keynotes:
Merger of Community and Social
Future of Support and Community (guest)
Community Incentivization
The Value of Connecting Your Community to Business Data
n.a. (1)
Panel Discussions:
Community AI
Interview:
Building a Brand Community
Ask me Anything Sessions:
Community Getting started