Knowledge Management in the Legal Profession (KM Legal)*

Knowledge Management in the Legal Profession (KM Legal)*

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The Knowledge Management in/for the Legal Profession conference series, also often branded as KM Legal…, is organized by the conference division of the Ark Group (previously Ark Group’s Managing Partner Magazine) since 2000. In the past the conferences have been regularly organized in the USA, continental Europe and the UK, and for a short period in Australia.

  • USA & Canada
    Established in 2005, the Knowledge Management for the Legal Profession (KM Legal) conference in Chicago (USA), formerly in New York (USA), since 2020 branded as KM Legal, formerly also known as the Knowledge Management in the Modern Law Firm conference, for several times organized in Chicago, will feature real-world case studies featuring a myriad of perspectives from some of today’s leading law firms. Interesting observation: In 2023 the long-standing chairs of KM Legal in the USA established itstheir own legal Knowledge Management conference in New York, scheduled one week before Ark Group’s conference in Chicago.

    Related conferences:

      2006-2007: The two-day Integrating Information & KM Architectures in the Legal Profession and one-day KM Legal 201: Moving Beyond KM Technology conferences in Toronto (Canada) explore the intersection of legal Information Management with Knowledge Management and beyond
  • Europe
    2000-2019: The KM Legal UK conference in London (United Kingdom), from 2008-2014 branded as KM Legal conference, formerly known as Knowledge Management for the Legal Profession conference (2003-2007) and Knowledge Management in the Legal Profession conference (2000-2002), aims to address the most pertinent challenges facing law firm knowledge management professionals and demonstrates best practice from a range of leading firms. In 2018 KM Legal UK was held together with the Knowledge Management UK (KMUK), branded as Knowledge Management Summit (KM Summit). In 2019 KM Legal UK has become one KM Summit stream next to two others. In 2020 not anymore. Also in 2019 KM Legal UK was supplemented by the Knowledge Management Legal and Professional Support Lawyer (KM Legal & PSL) in order to bring programme highlights from Ark’s London event to legal knowledge managers and professional support lawyers based in the north of England.

    2007-2017, 2023: The KM Legal Europe conference in London (United Kingdom), formerly in Amsterdam (The Netherlands), unitl 2010 known as Knowledge management for the European legal profession conference, is an event that brings together like-minded knowledge management professionals from law firms across the continent to share best practice, and discuss and debate the latest Knowledge Mangaement developments, the key challenges and issues, and the emerging trends that will affect law firm knowledge management business decisions. In 2018 KM Legal Europe was cancelled and merged with KM Legal UK. Together with the Knowledge Management UK (KMUK) it formed the newly established Knowledge Management Summit (KM Summit). In 2023 it was re-established as “inaugural KM Legal Europe” in London, the week before the KM Legal in the USA. Interesting observation: In 2023 KM Legal Europe is scheduled in the same week as the new legal Knowledge Management conference, established by the long-standing chair of Ark Group’s KM Legal in the USA.

    Related conferences:

      2002-2019: The Professional Support Lawyer (PSL) conference in London (United Kingdom), formerly the The Role of Professional Support Lawyer(s) conference, provides professional support lawyers with the tools to add value, develop a uniquely positioned career and cultivate their roles for the future.

      2007-2008: The Knowledge capture and retention in law firms conference in London (United Kingdom) will examine how best to create, capture and retain knowledge and know-how by hearing from those who are leading the way and driving innovation in this field. By delving beyond the theory deep into the practical application of what actually works and what doesn’t, delegates will leave this event inspired and armed with a wide range of practical ideas to implement in their own firm.

      2006: The two-day Integrating knowledge management into strategic business processes (Capitalising on Knowledge Management to add value and drive efficiency in law firms) conference with workshop, which is inspired by discussions at the ‘Knowledge management for the legal profession’ conference in April 2006, explores in depth the wealth of issues surrounding integration and collaboration. It will provide you with all the inspiration and strategy you need to see through the integration of knowledge management into your firm’s business processes.

  • Asia & Australia
    2011-2013: The Advancing Knowledge Management in the Legal Profession forum in Sydney (Australia), formerly known as the Knowledge Management in the Legal Profession forum, is a one-day connected or collaborative forum with workshops where you hear timely and topical knowledge management case studies and interact and network with presenters and attendees from organisations similar to yours.

    2006: The Knowledge Management for the Legal Profession conference in Singapore is designed to meet the needs of modern law firms who have realised that effective knowledge management is critical to reap financial rewards and gain competitive advantages.

Conference History:

KM Legal Europe: Save the Date for October 2024

20th Knowledge Management in the Legal Profession (KM Legal), September 10-11, 2024, Brooklyn (New York City), NY, USA

Conference Sub-title: Uncover the Latest Developments, Strategies, & Trends in Knowledge Management

    Conference program TBD

    Keynotes: (2)
    Data Standards Leading to Structured-Data Insights
    Mastering Change Management

    Panels & Presentations:
    KM Solutions That Bring Value for Clients and Revenue for the Firm
    Leveraging Enterprise Search to Access Critical Data
    Real-Life Experiences Using AI for Law Firm Operations and Client Work
    Training Best Practices: Elevating the Value of KM via Education
    Tech Overload: Cutting through the Chaos to Select Optimal Solutions
    Different Strokes: Exploring the Many Paths of Legal Knowledge Management
    Cutting-Edge Strategies to Address Data Challenges
    Fostering Collaboration for Better Results
    Building a Better Intranet
    Avoiding the Pitfalls of AI

    Tools & Technology Spotlights:
    Litera

19th Knowledge Management in the Legal Profession (KM Legal), October 26-27, 2023, Chicago, IL, USA

Conference Sub-title: Uncover the Latest Developments, Strategies, & Trends in Knowledge Management

    Keynotes:
    The Path to Enterprise Grade Generative A.I. + Law
    Fireside Chat: The Power of the Imagination: Risk and Reward in AI

    Panels:
    The Art of PersUSAion: Incentivizing Attorneys to Embrace Cutting-Edge Tools
    DANGER Data overload – Finding a Needle in a Haystack
    Deeper Data Yields Deeper Insights: How Firms Are Mining Unstructured Data to Create Rich, Tailored Practice Intelligence Capabilities to Meet Their Clients’ Needs
    Real stories from Legal Technology Implementation
    Knowledge in the New Work Era: Challenges & Opportunities
    Transforming the Data Strategy Experience: The Art of Aligning KM with Customer Needs
    Techniques to Effectively Capture Knowledge and Precedent
    Practical Application of Technology to Foster Collaboration at Law Firms
    Quick Fire Show and Tell Session: Innovation and Generative AI for KM

    Presentations:
    Life Cycle of a KM or Innovation Initiative – A Nuts and Bolts Guide from Beginning to End!

    Tools & Technology Spotlights

KM Legal Europe, October 17-18, 2023, London, UK

Conference Sub-title: Uncover the Latest Developments, Strategies, & Trends in Knowledge Management

    Note: The conference is announced as “inaugural KM Legal Europe”.

    Keynotes:
    Generative AI for Legal Knowledge Management
    Fireside Chat – Amplifying the Voice of the Client: Mastering Effective KM Partnerships

    Panels:
    Knowledge Management – The Innovation Enabler
    Taming the Data Beast: Overcoming Challenges of Data Overload in the Legal Industry (CANCELLED)
    Unleash the Potential: Internal Branding Techniques for KM Success
    Quick Fire Show and Tell Session: Innovation and Generative AI for KM
    Carrots and Sticks: Incentivizing lawyers to adopt new tools
    Navigating the Data Labyrinth: Moving Forward Towards Data Driven Knowledge Solutions
    Generative AI for KM – Friend or Foe?

    Presentations:
    Social KM and the Nowhere Office
    Clients Come First – Keeping our KM Eyes on the Prize

    Tools & Technology Spotlights

18th Knowledge Management in the Legal Profession (KM Legal), October 27-28, 2022, Chicago, IL, USA

Conference Sub-title: Focusing on the mission of today’s law firm Knowledge Management function

    Note: The conference was supposed to take place in New York, NY, USA

    Keynotes:
    Driving Change with Effective Storytelling, Better Products and Meaningful KPIs

    Panels:
    Experts Panel: Why Do Traditional Change Management Tactics Fail to Improve Adoption in Law Firms?
    Knowledge Management Landscape Review
    It is About People, Process, and Technology… Let’s Find the People
    Knowledge Management and Innovations Experiences for Mid to Large Firms (was: Knowledge Management Experiences in Small and Midsize Firms
    Moving to the Cloud. Are we Becoming Digital Hoarders?
    Fireside Chat: Conversations with a Client: Aligning with Client Expectations
    Connecting Data to Boost Efficiency and Productivity
    Panel Discussion: Legal Technology and Knowledge Management: How to choose what is intuitive and quick to use
    Case Studies in Populating and Using Experience Insights
    2022 Future Ready Lawyer: Key Law Firm Knowledge Management Trends
    Enabling Actionable Data Insights Through Neural Nets and Legal-Data Standards

    Presentations:
    Leveraging User Data to Increase & Improve Knowledge Management Engagement
    Talking to Lawyers: How to Engage Busy Skeptics!

17th Knowledge Management in the Legal Profession (KM Legal), October 19-20, 2021, New York, NY, USA / Virtual venue

Conference Sub-title: What is the mission for today’s law firm Knowledge Management function?

    Keynotes:
    The Butterfly Effect and Knowledge Management: The Decisions that Will Affect the Practice of Law for a Decade
    The Capital Markets Discover the Legal Sector: Implications for Law Firms, Legal Departments and Tech Companies

    Panel Discussions:
    Case Study: Teamwork Makes the Dream Work: Un-silo the Teams to Un-silo the Data
    Transforming Firm Knowledge into Data-Driven Products for Clients
    Case Study: Building a Knowledge Management Vision and Team: Assembling the Right Pieces and Skill Sets Necessary to Execute on the Vision
    Case Study: Accelerating Lawyer-Driven Adoption with Design Thinking
    Legal Analytics for the Knowledge Manager
    Case Study: How to Effectively Manage Your Portfolio of Legal Technology Tools – and Identify Tools that Can Fill Your Capability Gaps
    Is Your Firm Innovating? (It’s in the Way that You Use it…)
    Accelerating Firm Data Projects with Third-Party Data Enrichment
    The Future Ready Lawyer: Moving Beyond the Pandemic

    Case Studies:
    Teamwork Makes the Dream Work: Un-silo the Teams to Un-silo the Data (w. Panel Discussion)
    Expanding the Definition of Knowledge
    Building a Knowledge Management Vision and Team: Assembling the Right Pieces and Skill Sets Necessary to Execute on the Vision (w. Panel Discussion)
    Accelerating Lawyer-Driven Adoption with Design Thinking (w. Panel Discussion)
    How to Effectively Manage Your Portfolio of Legal Technology Tools – and Identify Tools that Can Fill Your Capability Gaps (w. Panel Discussion)
    “Do you know anyone who…?” Leveraging Contact Information for Knowledge Management

    Tools & Technology Roundtables (up to four (4) different roundtable discussions)

16th Knowledge Management in the Legal Profession (KM Legal), October 19-20, 2020, New York Law School, New York, NY, USA Virtual venue

Conference Sub-title: What is the mission for today’s law firm Knowledge Management function?

    Keynotes:
    The Rise of The Legal Professional in The Age of Digital Transformation
    Knowledge Performance Indicators (KPIs): The Harder the Better

    Presentations:
    The Future of Practical Guidance is Data-Driven
    Understanding (and Illustrating) the Value Proposition of Law Firm Knowledge Management
    Managing Fast-Moving Transactions in a Remote Working Environment

    Case Studies:
    The New Normal of Knowledge Management (During COVID-19 and Beyond)
    How a Dynamic Knowledge Management Infrastructure will Help Future-Proof Your Firm (even in the event of a pandemic)
    Combining Internal Firm Data with External Data to Improve Firm Performance

    Panel Discussions:
    How Knowledge Management Can Help Law Firms and Lawyers Learn New Topics and Practices
    Getting Your House in Order: Firm Intelligence- You’ve Defined your Business Goals… Now What?
    Integration of 3rd Party Data Sources to Complement/Extend Curated Firm Data
    Unshackling Knowledge Management: Supporting Legal Service Delivery or Your Business Model?
    Processes for Evaluating Tools/Platforms and getting Feedback from End-Users
    The Digitalization of Law Firms in Latin America and Southeast Asia

15th Knowledge Management in the Legal Profession, October 22-23, 2019, New York Law School, New York, NY, USA

Conference Sub-title: Exploring KM’s potential as an “organizational capability” for leveraging the firm’s experience, data and intellectual capital as a strategic resource, while evolving in step with demands that are reshaping both the practice and business of law

    Keynotes:
    Addressing the Key Pillars of Change: People, Process, Tech… and Data
    Why the Future of Legal Work Won’t Look Like the Present (and What to do About it)

    Case Studies:
    A New Framework for an Evolving Discipline: Rethinking Legal Practice Support Models for Improved Client Service (w. Discussion)
    Using Matter Management Systems for Knowledge Management
    Bringing Moneyball to Litigation (w. Discussion)
    Case Study in Controlled Technology Pilot: Incentive, Adoption & Measurement
    1 x 1 x 1 = 10: Multiplying the Value of Firm Intelligence (w. Discussion)

    Panel Discussions:
    Anticipating Users’ Information + Know-How Requirements
    Process Maps: A Tool Lawyers Will Actually Use
    Building your Firm’s Book: Knowledge Management and RFPs
    Knowledge Management for Legal Transactions: Bringing Transactional Law Practice into the 21st Century
    From Innovation to Implementation: How Knowledge Management Leaders Are Reinventing Law Firms
    Legal Enterprise Search at the Crossroads
    How to Successfully Pilot AI Technologies (for Lawyers)

    Interactive Sessions:
    Tools & Technology Roundtables – with a “speed-dating” twist (NEW!)

    Workshops:
    Using Emotional Empathy and Design Thinking to Define User-Centered Service Needs

Legal KM Stream @ KM Summit 2019, 4-5 June 2019, London, UK

    Note: The KM Summit was originally scheduled for 15-16 May 2019; The Legal KM Stream is organized in conjunction with a Corporate/Charity and Public Sector Knowledge Management Stream

    Presentations:
    Achieving global standards of excellence in KM
    KM, harnessing big data, exploiting analytics and driving innovation
    Cutting through the hype and going out to market
    Knowledge and learning: Successfully blending the two
    How KM can deliver efficient services
    KM people: A Baker McKenzie case study
    Driving up the client facing experience by using KM
    Case study: KM technology implementation in a small to medium sized law firm
    Establishing a structure for a successful knowledge portal

    Workshops:
    KM open peer assist – extended session

    Panel Discussions:
    Digital transformation and legal knowledge management

1st Knowledge Management Legal and Professional Support Lawyer (KM Legal & PSL), 5 March 2019, Manchester, UK

Conference Theme: Delivering valuable knowledge and support for today’s practice of law

    Note: NotThe event is not intended to replace Ark’s London conferences

    KM STRATEGY
    Career development: Securing a seat for professional support at the partnership table
    Choosing the right technology to support the practice of law

    RAISING THE PROFILE OF KM
    Driving value from legal knowledge management and professional support
    Building the business case for KM and professional support in your firm

    SUPPORTING THE PRACTICE OF LAW
    Best practice techniques for disseminating information to your practice group
    Adapting professional knowledge support for emerging needs in the business of law

    ADAPTING TO CHANGE
    Change management psychology: getting stakeholder buy-in

    Panel Discussion:
    Creating seamless KM support around remote working

14th Knowledge Management in the Legal Profession, October 23-24, 2018, New York Law School, New York, NY, USA

Conference Sub-title: Addressing KM’s potential as an “organizational capability” for leveraging the firm’s experience, data and intellectual capital as a strategic resource, while evolving in step with demands that are reshaping the business of law

    Keynotes:
    Redesigning Law Firm Knowledge Management
    What Blockchain Can Teach Legal About Service Models

    Case Studies:
    Spoiler Alert! Taxonomies Are Not Sexy (w. Discussion)
    The Netflix Way: A Data-Driven Approach to Engagement
    Game On! Using “Gamification” to Engage Your Knowledge Management Users
    Agile Project Management for Knowledge Management and Legal Projects
    Why are we Paying for That? Reinven?ng the Budget Process with
    Project Management and Knowledge Management Principles
    Engaging Lawyers, Clients and Vendors to Adopt AI into Workflows
    THIS is what we want AI to do for Law Firms (and Legal Departments)…

    Panel Discussions:
    Knowledge is our Business
    Knowledge Management—From Cost Center to Profit Generator: Using Knowledge Management to Bring Business into Your Firm
    What is the Broader Ambition of Settng Up a Knowledge Management Function? (Closing Discussion)
    Driving to Value: Assessing the Benefit of AI and other Technology
    Solutions to the Firm
    Avoid the Shiny Objects – Why the Use-Case is More Important than the Technology
    The Doomsday Clock: Saving Knowledge Management from Apocalyptic Security: The Future of Law Firm Knowledge Management
    Innovation in Action… (Interactive Panel & Excersise)

19th KM Legal UK @ KM Summit 2018, 15-16 May 2018, London, UK

(in conjunction with the Knowledge Management United Kingdom (KMUK), May 15-16 – branded as Knowledge Management Summit)

    Conference workshops:
    Open space peer assist

    Presentations:
    Change management: Getting stakeholder buy-in
    Innovation: Getting buy-in at all levels of the business

    Case studies:
    KM as the axis of innovation
    AI, documentation and the internal market
    AI – a KM perspective on implementation
    Managing non-legal knowledge
    Global knowledge management
    Lawyer-led KM: A case study for mid-sized rms

    Panel discussions:
    How to blend human expertise and technology to deliver successful KM

KM Legal Europe 2018, 24-25 January 2018, Amsterdam, The Netherlands

Conference Theme: Future-proof your firm’s knowledge management strategy

    POSTPONED, RELOCATED & MERGED; NEW date & location: in conjunction with the KM UK & KM Legal UK (KM Summit), 15-16 May 2018, London, UK

13th Knowledge Management in the Legal Profession, October 18-19, 2017, New York Law School, New York, NY, USA

Conference Sub-title: The Evolution of Practice Innovation…

    Keynotes:
    Practical Magic: Using Advanced Technologies to Achieve Results
    Knowledge Management in the Big Picture—The Business Context

    Use Cases:
    SharePoint and Knowledge Management: Different Paths to Success (w. Discusssion)
    What Makes a Law Firm Intranet Successful? (PechaKucha-style “Rapid-fire Use-case illustrations”)
    Faster, Better, Cheaper, Smarter and Happier? Document Assembly in the Real World (w. Panel Discussion)

    Case Studies:
    How Knowledge Management Strategy and Innovative Use of Technology has Changed Work-Practices at Arthur Cox (Ireland)
    The View from the Corporate Legal Department: What Does a Successful Knowledge Management Program Entail?
    Using Knowledge Management Strategy to Augment Business Development Research
    Greenberg Traurig’s Deal Points Evaluator
    Investing in Knowledge Management: Breaking Down Silos and Bridging Cultural Disconnects Within the Firm (w. Discussion)

    Panel Discussions:
    From BI to AI: The Knock-On Effect of Automation on Law Firm Knowledge Management
    Matter Experience Management: Getting the Data Right Makes all the Difference
    Blood Sweat and Tears vs. AI Magic and Matter Profiles
    Navigating the Complexities of Practice Group Knowledge Management
    The Evolving Role of the Human in “Knowledge Management” (Discussion)
    (Use Cases & Discussions)

    Presentations:
    Jump-Starting Your Knowledge Management Program… (Even if You Already Have a Knowledge Management Program)

18th KM Legal UK 2017, 24-25 May 2017, London, UK

Conference Theme: Differentiate your firm using Knowledge Management

    Conference Workshops:
    Innovation at Linklaters: unleashing an imagination (case study)
    HMRC: How technology has maximised the value and application of your knowledge (case study)
    Applying knowledge to guide your clients through the risks and pitfalls of new processes and solutions
    FCA: Cultivatng Communities of Practice (case study)
    Open space peer assist

    Presentations:
    Developing knowledge in the context of wider practice development
    Collaborating with your firm and your client
    Disruption in global technology services
    Prescience – cognitive technology platform for the next knowledge generation
    Client demands on technology and changing the way knowledge is used to support clients

    Case Studies:
    Enhancing your client service with KM
    Helping fee earners create prosperous successful client and contact relationships
    Getting partners to endorse legal project management (LPM)

    Panel Discussions:
    How collaboration will enable new ways of developing your firm’s culture and meeting clients’ needs
    How AI will support the business of law an how your clients are responding to change

KM Legal Europe 2017, 18-19 January 2017, Amsterdam, The Netherlands

Conference Theme: Hone your firm’s Knowledge Management strategy and processes to deliver improved client service

    Conference Workshops:
    Collaborating with your peers: Share your experiences and approaches to knowledge management and organisational learning
    Open space peer assist

    Presentations:
    What do I bring, what am I looking for?
    Essentials of a successful knowledge project
    Developing collaboration between teams within the business
    External and internal KM challenges from a Belgian point of view
    General Data Protection Regulations (GDPR) and KM
    Risks arising from a potential loss of knowledge
    Innovative use of technology as a key enabler for KM processes bearing in mind our people, culture and budge
    Legal document automation (DA)- Can you afford not to invest?
    Unlocking the corporate memory
    Introducing KM at a leading Swiss law firm bearing in mind the people and culture
    How artificial intelligence (AI) can underpin a legal services business and drive it forward

    Case Studies:
    Enterprise resource planning (ERP) software in PETERKA & PARTNERS
    Selecting the right practice management system for your firm bearing in mind your people and culture

    Panel Discussions:
    How knowledge is increasingly aligned with training and development

12th Knowledge Management in the Legal Profession, October 26-27, 2016, New York Law School, New York, NY, USA

Conference Sub-title: The Evolution of Practice Innovation…

    Conference Workshops:
    Carpe Data: Mashing Up Law Firm Data for Competitive Advantage

    Keynotes:
    Practice Engineering: Knowledge Management for the 21st Century
    Knowledge Management: Successes and Failures Outside of Law

    Case Studies:
    Data Security is Required. Knowledge Management is Demanded. AI is Here: Armageddon or Utopia?
    The Strategic Use of Technology to Help Meet Business Objectives and Initiate Strategic Change (Luncheon Case Studies)
    Levenfeld Pearlstein Goes the Extra (Client) Mile with Extranets
    Beyond Expertise: Building the Circuits of Knowledge at Akerman
    Artificial Intelligence: Use Cases in Law Firms

    Panel Discussions:
    Knowledge & Collaboration: Current Views from Outside the Law
    New Law Firm Roles & Functions: How do they Complement and/or Compete with the Knowledge Management Function?
    The Future of Enterprise Search: Search Apps, Personalized
    Content and the World Beyond “Google-like” Search Results
    Client & Matter Classification: Developing a Taxonomy that Works
    Identifying Unique KM Initiatives for the Coming Year (Interactive Discussion)

    Presentations:
    Building Communities of Support for Your Knowledge Management Strategy (Co-presentation / Discussion)
    Big Data and Information Governance and their Intersection with Knowledge Management… How does this change law firm Knowledge Management? (TED-style Talk)
    When is a Professional Not a Professional? When She’s a Non-Lawyer
    Corporate Synesthesia: Breaking Down Silos within the Organization (TED-style Talk)
    Why Data Visualization is Becoming More Important in a Law Firm Setting… And How Firms are Using it (Co-presentation)

17th KM Legal UK 2016, 18-19 May 2016, London, UK

Conference Theme: A Knowledge Management and client value conference

    Daily Themes:
    Knowledge Management strategy, organisational culture and client value (day 1)
    Proving value through tools, people, processes and client design (day 2)

    Conference workshops:
    Social media: Efficiencies, Best Practice, Thought Leadership and Business Development On The Go
    Creating and managing value through virtual collaboration
    Collaboration in Action: designed by you for you (roundtables)

    Presentations:
    Incorporating agility into the firm’s strategic planning
    Building a clear line of sight: Knowledge, strategyand a sustainable competitive advantage
    Cross functional alignment in supply chain planning
    Taking a holistic approach to enable innovation and evolution
    Knowledge leadership, behaviours and culture
    Client service innovation: The next frontier
    How artificial intelligence (AI) provides value added services in knowledge processing
    Legal documentation: Can you afford not to invest?
    Better together: Knowledge in business development (BD)
    How law firms and their clients have successfully collaborated to improve processes

    Case Studies:
    Government Legal Department – designing a KM culture which is aligned with business strategy and strong adoption

    Panel Discussions:
    Industry knowledge as competitive advantage (Client Insight)
    Integrating KM into legal project management (LPM)

KM Legal Europe 2016, 20-21 January 2016, Amsterdam, The Netherlands

Conference Theme: Inspiring knowledge management best practice in the legal profession

    Daily Themes:
    Knowledge Management strategy and organisational culture (day 1)
    Knowledge Management challenges: People, processes and technology (day 2)

    Conference Workshops:
    Roundtables and sharing of best practice: Share your experiences and approaches on knowledge management and organisational learning
    Peer-to-peer dialogue: A session designed by you for you – an opportunity to shape your role

    Presentations:
    Strategy and implementation planning
    An update from the 2014 KM Legal Europe conference: KM database and initiative
    Artificial intelligence (AI) and innovation in the knowledge management process
    The General Counsel’s perspective

    Panel discussions:
    Growing a stronger PSL and KM team
    Making a difference with continuous improvement and people development
    Connecting client needs with efficiency

11th Knowledge Management in the Legal Profession, October 21-22, 2015, New York Law School, New York, NY, USA

Conference Sub-title: The Evolution of Practice Innovation…

    Conference Program n.a.

16th KM Legal UK 2015, 20-21 May 2015, London, UK

Conference Theme: Embedding Knowledge Management objectives in a changing legal landscape through better collaboration and by addressing people, process and technology challenges

    Conference Program n.a.

9th KM Legal Europe 2015, 28–29 January 2015, Amsterdam, The Netherlands

    Conference Workshops:
    Getting a rapid return on your Knowledge Management investment through legal tenders and bids
    Using knowledge-based software to provide clients with the advice they need
    Knowledge management from a human rights NGO perspective
    Connecting social media to a global Knowledge Management audience
    Shaping this year’s KM Legal Europe conference: share your problems, experience and interests in legal Knowledge Management (interactive session)

    Keynotes:
    Taking a global approach to knowledge management
    Shell’s legal knowledge management journey

    Presentations:
    Seven KM principles from a General Counsel perspective
    Using innovation to support legal KM
    Utilising the knowledge function to understand client requirements
    The KM challenge in project management: what can it mean for your firm?
    Big Data: Big opportunities, big risks and common sense
    How knowledge management is used in the sports world

    Case Studies:
    IT tools that can help KM to fulfil its goals

    Panel Discussions:
    KM and continuous improvement: Combining the two techniques to create new opportunities
    Developing a knowledge management culture (roundtable discussion)

10th Knowledge Management in the Legal Profession, October 22-23, 2014, State University of New York, New York, NY, USA

Conference Sub-title: So what have we learned in the last 10 years

    Interactive Sessions:
    Into the Fish Bowl: Tapping the Collective Wisdom of Your Peers

    Keynotes:
    Fulfilling the Promise of Knowledge Management – How has Knowledge Management fared Outside of Law?

    Presentations:
    10 Years Gone: From Content to Tools to Productivity…
    Trends & Analysis: Attendee Precedent Development and Maintenance Survey Results
    How is Legal Work Changing? In What Ways will Tomorrow’s Lawyers be Different than Lawyers Today? (TED-Style Session)
    What is the role of Knowledge Management in Enhancing Information Security? (TED-Style Session)

    Case Studies:
    Integrating Practical Attorney & Staff Learning at the Intersection of Talent Management, Technology, Knowledge Management, Traditional Legal Skills and Creativity
    History, Culture and Experience: What Can Law Firms Learn about Tacit Knowledge-Sharing from their Corporate Counterparts?
    Matter Pathways: Embedding Knowledge R&D in Client Service to Drive Business Efficiency

    Panel Discussions:
    The Business of Knowledge Management: Knowledge Management’s Evolving Outward, Client-Facing Role and the Commercialization of Knowledge-Sharing Tools
    “The Hive” – Knowledge Socialization and the Knowledge Management Ecosystem
    So You Think You Know Search…?
    What Aspects of a Changing Law Firm Landscape will have the Biggest Impact on Knowledge Management in the next 5 Years? (Debate & Discussion)
    Developing a Law Firm R&D or Innovation Counsel
    What’s Next for Your Knowledge Management Program? A Knowledge Management Self-Assessment (Discussion)

15th KM Legal 2014, 14-15 May 2014, London, UK

Conference Theme: Providing you with inspiration, reassurance, and practical guidance to differentiate your offering from the competition

    Conference Program n.a.

8th KM Legal Europe 2014, 22-23 January 2014, Amsterdam, The Netherlands

    Keynotes:
    Can process management improve service delivery to clients and profitability for law firms?
    Staying agile in a changing legal services environment
    Creative thinking: Which technologies will best support KM in the future?

    Presentations:
    Winning the argument at a senior level: How can KM drive down costs?
    Building a business case for KM
    A simple KM tool to help increase serendipity in your organisation
    Open access legal texts and linked legal data
    Content is king: How to balance license costs against individual needs
    Building a business case for KM
    The IBA law firm management committee subcommittee on KM and IT: Overview and perspective

    Case Studies:
    Knowledge investment hours at Norton Rose Fulbright
    Latham & Watkins: Institutionalising standardised KM in a global law firm
    Building a thin KM infrastructure for a leading Baltic-Belarus law firm
    Document automation
    SharePoint opportunities and threats: A three year review

    Panel Discussions:
    Engaging fee earners and support staff in legal KM (Floor Discussion)

    Pre-conference Site Visits (Jan 21):
    Van Doorne

9th Knowledge Management in the Legal Profession, October 16-17, 2013, State University of New York, New York, NY, USA

Conference Sub-title: Recalibrating for Innovation

    Daily Tracks:
    People, Process & Technology (DAy 1)
    Practice Innovation for a Brave New World (Day 2)

    Interactive Sessions:
    The Shark Tank–To Invest or Not to Invest!

    Keynotes:
    It’s All About the People, Stupid
    Special Change Management Problems Confronted by Law Fir

    Presentations:
    Growth is Dead, Now What? (TED-Style Session)
    Reducing Waste in Legal Processes: The Best Operational Statement of the Goal of Knowledge Management
    Knowledge Management: Why Are We Wasting Our Time? (TED-Style Session)

    Panel Discussions:
    Refining the “Knowledge Advantage” and Getting Back Into Your Clients’ Inner Circle of Trusted Advisors
    Social Consumer Knowledge Management & Business Driven Knowledge Analytics
    Social Knowledge Management: Can social collaboration technologies offer robust, sustainable platforms to enable knowledge sharing? (Debate)
    IT Portfolio Management: The Pipeline of the Law Firm CIO
    Everything Knowledge Management Was Never Intended to Be (Discussion)
    Practice Innovation and the Profitability Equation: What is Invested in Knowledge Management?
    No-Stakes Knowledge Management: If you were allowed the luxury of failure, what types of Knowledge Management projects would you explore (without consequence or firm politics)?
    Insights, Trends & Predicting the Future: How Law Firm Business and Practice Strategies Are Changing in the USA, UK & Canada (Discussion)

14th KM Legal 2013, 15-16 May 2013, London, UK

Conference Theme: The UK’s only conference for senior legal knowledge professionals: Providing inspiration and reassurance for fourteen years

    Keynotes:
    TBD

    Presentations:
    Inspiring cultural change through KM: Making the fee earner integral to a dedicated know how and legal research solution
    Rethinking the nature of legal KM
    Document assembly: A recipe for success
    Are we still searching for the answer?
    Exploring the evolving use of mobile devices for KM
    The client view: Understanding the KM priorities of your key clients
    Understanding metadata: The importance of metadata and tips for driving metadata standards and governance
    From KM to knowledge networking
    Disaggregating law firm processes: Making sure that legal work is being done by the right person in the right location
    The role of KM in capturing legal processes and lessons learnt to improve future pricing decisions and cost improvements
    From volume lines to value lines – the industrialisation of artistry?
    Creating a collaborative knowledge culture

    Case Studies:
    A model for attorney driven KM in a leading international law firm
    Focusing effort on the work that your key clients most value
    Re-engineering internal and external business processes at Clifford Chance
    Taking on a consultative role: Delighting your clients by supporting their internal KM activities

    Panel Discussions:
    Balancing strategic and operational KM tasks in a law firm
    Discovering the mega trends affecting your clients (the marketplace) and how you can respond to them

3rd Advancing Knowledge Management in the Legal Profession, 13-14 March 2013, Sydney, Australia

Sub-title: An evolution of knowledge and examining its practical implications to improve business processes

    Conference Program n.a.

    One-day Collaborative Forum (Mar 13)
    Post-forum Workshops (Mar 14)

7th KM Legal Europe 2013, 23-24 January 2013, Amsterdam, The Netherlands

Conference Theme: Responding to new client pressures: Securing a strategic role for KM in European law firms

    Conference Program n.a. (day 2 only)

    Extended Interactive Sessions:
    Implementing practical knowledge sharing techniques to deal with complexity at ING Bank

    Keynotes:
    Positive deviance: Or how you might already have the answers!

    Presentations:
    Profiling the new consultative European lawyer
    Driving change: Overcoming resistance

    Case Studies:
    Communicating with your client in the way they want to be reached
    Developing your business: Small, cost-effective changes you can implement that will delight your clients

    Panel Discussions:
    Developing commercial awareness for your firm (Client Insight)

    Pre-conference Site Visits (Jan 22):
    Dirkzwager (in Arnhem)

8th Knowledge Management in the Legal Profession, October 24-25, 2012, New York, NY, USA

Conference Sub-title: Recalibrating for Innovation: Knowledge Management as an integral part of the standard processes and workflows that run the legal service delivery machine – enabling law firms to deliver unparalleled breakthroughs om agility and efficiency

    Keynotes:
    The Economics of Law and the Future of Knowledge Management
    Knowledge Management as a Strategic Enabler

    Case Studies:
    Process Improvement as a Springboard to Innovation
    Structuring for Innovation in Today’s Legal Marketplace: Re-Defining the Economics of Due Diligence at Bryan Cave

    Panel Discussions:
    Competition, Collaboration and Innovative Service Delivery (Client Panel Discussion)
    If We Could Build it from Scratch, What Would We Do?
    Disruption, Transformation, and a Matter-Centric View of Process (Discussion)
    Why Is Senior Management Now Driving Knowledge Strategy?
    Matter Management, Pricing and Profitability
    Asking the Right Questions: The Challenge of Big Data (Discussion)
    The User Experience: The Artful Application of Technology to the Practice (and Business) of Law
    Behind the Curtain: The Future of Legal Technology & Services (Interactive Discussion)

13th KM Legal 2012, 15-16 May 2012, London, UK

Conference Theme: Client-focused knowledge management – delivering competitive advantage

    Conference workshops:
    Gurteen Knowledge Café: Exploring some of the key actionable insights you have taken from the conference

    Presentations:
    Legal KM in 2012: End of the world, brave new world or same old story?
    Driving the technology revolution for legal KM: Where are we headed?
    How are iPads and tablets changing KM?
    Developing, implementing and integrating KM in an international firm
    Restructuring the knowledge function: A story in practice
    Looking back over the years: Moving KM into a strategic leadership position in your firm
    Developing and updating a KM strategy that delivers effective results: An in-house legal perspective
    Turning KM from a reactive to proactive function: Supporting delivery of business strategy

    Case Studies:
    SharePoint innovations on a shoestring: Collaborating on a deal bible repository between international offices
    Linking internal and external knowledge to support a more collaborative and comprehensive KM solution
    Building the client relationship and gaining essential feedback
    Aligning KM with the strategic aims of the firm and determining key performance indicators
    Mastering the matter lifecycle

    Panel Discussions:
    Determining the right enterprise search for your firm
    What makes a law firm stand out from the rest in 2012? (Client Panel)
    Cultural and behavioural aspects of KM in the legal profession: Fee earner engagement and responsibilit (Expert Panel)

2nd Knowledge Management in the Legal Profession, 6-7 March 2012, Sydney, Australia

Sub-title: Implementing Knowledge Management initiatives that make a difference in the firm

    Post-forum Workshops (Mar 7):
    Social media for lawyers: it’s not all talk…
    Designing a simpler, smarter, social knowledge transfer and retention approach

    Case Studies:
    International case study – successful global KM implementation
    Knowledge management in professional services – a KPMG case study
    Affecting positive change around your knowledge management initiatives – a Sparke Helmore case study
    Making the most of post matter feedback – an Allens Arthur Robinson case study
    Aligning and leveraging knowledge sharing and learning – a Cooper Grace Ward Lawyers case study
    Supporting the mobile lawyer – a Mallesons Stephen Jaques case study
    Conveying legal know how to meet your client’s needs – a Henry Davis York case study

    Panel Discussions:
    Interactive discussion: Using social media for enhanced knowledge
    sharing and collaboration

6th KM Legal Europe 2012, 25-26 January 2012, Amsterdam, The Netherlands

    Pre-conference Workshops (Jan 24):
    Understanding and realising the four dimensions of Knowledge Management: Personal, team, organisational and inter-organisational

    Conference Workshops:
    KM Clinic: Sharing your experiences and finding innovative approaches to addressing your key challenges for knowledge management

    Keynotes:
    Brilliant failures as portals to creative destruction
    Driving the firm’s performance with practice-group focused KM
    Steering KM towards new frontiers

    Presentations:
    Aligning KM in a multi-office CEE law firm
    Knowledge management as a prerequisite for legal risk management and compliance
    New Frontiers: Online reputation in the digital world
    Dimensions and inflation of information: A modern knowledge manager’s challenge

    Case Studies:
    Working hand in hand with lawyers to maximise efficiency
    How we got from 100 to 0 and back to 100 in knowledge management in 18 months
    Production, maintenance and use of templates
    KM as an efficiency driver to streamline business processes where it counts
    Get to know Dirkzwager: An innovative knowledge sharing strategy (Award winning case study)

    Panel Discussions:
    Determining the right approach for delivering KM within your firm

7th Knowledge Management in the Legal Profession, October 26-27, 2011, New York, NY, USA

Conference Sub-title: Developing a practical knowledge strategy enabling new economic models, sharpening your firm’s value proposition to its clients

    The conference was announced as “Knowledge Management in the Modern Law Firm”

    Keynotes:
    Responding to Challenges in the Current Market Environment
    Striking the Right Balance between Knowledge and Management

    Presentations:
    What is the Primary Function of Law Firm Knowledge Management Today?
    Analysis KM-Part I: Leveraging the Next Generation of Analytic Tools in Support of the Business of Law

    Case Studies:
    Knowledge Management Innovation in Support of Training & Professional Development
    Analysis KM-Part II: A Case Study in Practical Applications of Next Generation Knowledge Management

    Panel Discussions:
    Strategic Reach—or Overreach? (Debate)
    Coming to Grips with Information Integration and Architecture
    Designing the Knowledge Management Department of the Future: Managing Process and Technology within the Context of the Client
    How can Law Firms Leverage Knowledge Management to Distinguish Themselves in the Eyes of their Corporate Clients? (Client Panel Discussion)
    Analysis KM-Part III: Connecting the Dots Between Data Analysis, Business Intelligence and Knowledge Management

12th KM Legal 2011, 11-12 May 2011, London, UK

Conference Theme: Achieve competitive advantage in a deregulated legal services market with client-focused knowledge management

    Presentations:
    Driving efficiency in legal services to deliver what your clients want
    Adding real value for your clients: Understanding the new tech-savvy client and the emerging technologies that are at your disposal
    Beyond pure social networking: Exploiting the full benefits of collaborative technology
    Beyond search: Delivering information to your fee earners before they realise they need it
    The end of PSLs?
    Structuring the knowledge function: Where should the knowledge process be governed from?
    SharePoint: A sea change for law firm KM
    Where to begin with your disaggregation or process efficiency project
    Building an effective KM team
    The changing role of law firm KM: Getting to grips with risk management
    Recognising that YOU, as a knowledge manager or PSL in a law firm, are critical to your business
    Understanding your internal client: What does the 21st century associate look like?

    Case Studies:
    Working with clients to re-engineer law firm processes
    Implementing a social framework in a law firm to share knowledge and information innovatively (w. O&A Session)
    Implementing a document assembly project in a law firm
    Considering the business case for alternative sourcing options at Herbert Smith
    Business process outsourcing – the knowledge and information services (KIS) model for CMS Cameron McKenna

    Panel Discussions:
    What makes a law firm stand out from the rest in 2011? (Client Panel)
    What is KM in a law firm in 2011?

1st Knowledge Management in the Legal Profession, 28 February – 2 March 2011, Sydney, Australia

Sub-title: Facilitating knowledge capture and sharing in law firms

    Pre-/Post-forum Workshops (Feb 28/Mar 2):
    Best practice Sharepoint intranets; How to increase the use of Knowledge Management tools (CANCELLED); Prioritising knowledge transfer and retention during periods of change; Best practices for social Media in your law firm

    Case Studies:
    International case study – successful global KM implementation
    Knowledge management in professional services – a KPMG case study
    Affecting positive change around your knowledge management initiatives – a Sparke Helmore case study
    Making the most of post matter feedback – an Allens Arthur Robinson case study
    Aligning and leveraging knowledge sharing and learning – a Cooper Grace Ward Lawyers case study
    Supporting the mobile lawyer – a Mallesons Stephen Jaques case study
    Conveying legal know how to meet your client’s needs – a Henry Davis York case study

    Interactive discussions:
    Using social media for enhanced knowledge sharing and collaboration

5th KM Legal Europe 2011, 26-27 January 2011, Amsterdam, The Netherlands

    Pre-/Post-conference Workshops (Jan 25/28):
    Introduction to Knowledge Management
    Future opportunities for Knowledge Management (incl. site visit to Kennedy Van der Laan)

    Conference Workshops:
    Next generation Knowledge Management

    Keynotes:
    Judgement and the profession

    Presentations:
    Justifying your existence as a law firm knowledge manager in an unpredictable European economy
    Putting a price tag on your knowledge: Using ROI measurements to assess the effectiveness and value of your KM systems
    KM work: The Bech-Bruun experience
    Understanding the relationship between KM, quality and risk management
    Seamless access to knowledge with topic maps
    Learning from projects in action

    Case Studies:
    Bread and butter KM in Switzerland
    From legal KM to law firm KM at Dirkzwager
    Developing a KM strategy for a large practice group in a newly-merged transatlantic law firm
    Implementing enterprise search with social networking features into a new KM database
    Rolling out SharePoint 2010 with search capabilities in a European law firm
    Building up the firm’s KM infrastructure
    Managing people and change: Convincing the partners to set up KM in a Dutch law firm

6th Knowledge Management in the Legal Profession, October 26-27, 2010, New York, NY, USA

Conference Sub-title: Developing a practical knowledge strategy enabling new economic models, sharpening your firm’s value proposition to its clients

    Pre-Conference Workshops (Oct 26):
    Knowledge Management and Legal Project Management

    Keynotes:
    Change is a Result—Evolution is the Process

    Case Studies:
    Alternative Fees Driving Knowledge Management? – A Large Firm Case Study
    Piloting Lean Six Sigma: Working Out a Model for Practice Group Deployment

    Panel Discussions:
    Expanding Knowledge Management from the Practice of Law to the Business of Law (Discussion)
    Knowledge Management as an Intelligence Tool: Where do Business Intelligence, Competitive Intelligence and Knowledge Management Intersect in Today’s Value Paradigm?
    Repositioning the Library at the Center of Strategic Knowledge Management
    Client-Facing Project Management: What are clients looking for and how do you deliver it?

11th KM Legal 2010, 11-12 May 2010, London, UK

Conference Theme: Positioning KM As The Efficiency Engine of Your Firm

    Pre-conference workshops (May 10):
    Introducing knowledge management for law firms in 2010

    Presentations:
    Is KM fundamental to the future of the profession? Exploring the role of KM post-recession and in a changing legal landscape
    How can KM drive efficiency in matter management to support alternative fee arrangements?
    Knowledge management and outsourcing of bid-related business research functions
    Steering and shaping the future PSL role
    We know more than we think. Putting theconcepts from “No More Consultants” intopractice
    Delivering real business value through using social software for knowledgesharing
    Organising and integrating international KMstructures and knowhow
    KM innovation for enhanced efficiency: Thehuman side
    Exploring and maximising KM’s role in pitching for new business
    Developing a successful intranet projectwith a minimal budget
    Effective procurement and utilisation ofexternal information resources
    Sharper legal updates and currentawareness for clients; how to get clients toread it and value it
    Exploring the benefits, growth andfuture of social networking in the legalprofession
    KM as a strategic role
    KM strategy and plans for 2010 and beyond; a practical experience

    Case Studies:
    Outsourcing law firm knowledge management, research and legal processes (w. Panel Discussion)
    Expertise Location – the simple way: A case study of Mills & Reeve’s implementation of Recommind Mindserver
    Managing knowledge at Blakes, Cassels &Graydon LLP

    Panel Discussions:
    Outsourcing law firm knowledge management, research and legal processes (case study)
    Enterprise search: holy grail or redherring? (facilitated debate)
    Examining law firm client expectations and needs
    Managing matter life cycles

4th Knowledge management for the European legal profession, 26-27 January 2010, Amsterdam, The Netherlands

Conference Theme: Maximising existing resources and managing on a minimal budget

    Pre-/Post-conference Workshops (Jan 25/28):
    An introduction to knowledge management for European law firms
    Developing a knowledge sharing culture

    Conference Workshops:
    Developing a KM strategy (interactive case study workshop)

    Presentations:
    Examining the impact of the economic crisis on the legal profession, KM and the KM team
    Managing KM with minimal or reduced resources; a law firm client’s perspective
    Developing and managing KM: an independent European law firm case study
    Enterprise search – challenges facing multi-office law firms
    Examining different approaches to transferring knowledge
    Examining how different generations of lawyers share knowledge and information
    Ensuring valuable knowledge is correctly presented and kept up-to-date: practical strategies for efficient content management
    Identifying the KM needs of each individual practice group and responding appropriately
    Developing and implementing an integrated CRM system
    How can KM drive innovation in your firm in the current climate?

    Panel Discussions:
    Managing KM on a limited budget (facilitated interactive discussion)
    Innovative approaches to securing fee earner know-how contribution
    Embracing, integrating and maximising social media technologies
    Beyond 2010: the economy, law firms and KM

5th Knowledge Management in the Modern Law Firm, October 21-22, 2009, New York, NY, USA

Conference Sub-title: Creating Value for Your Firm by Integrating, Optimizing and Leveraging Your Knowledge Assets, Tools and Techniques in Support Of Explicit Business Goals

    Conference Program n.a.

10th KM Legal 2009, 28-29 April 2009, London, UK

Conference Theme: Demonstrating value, reducing costs and managing on a minimal budget

    Conference Program n.a. (day 1 only)

    Pre-conference workshops (Apr 27):
    Knowledge matters – knowledge in a business context

    Post-conference seminars (Apr 30):
    The role of professional support lawyers

    Presentations:
    Determining business critical KM initiatives and best allocation of resources
    Maximising the impact and value of KM with a minimal budget
    Tackling the risk and efficiency imperatives in law firm KM

    Presentations:
    Demonstrating KM value to protect your systems and staff from further budgetary constraints
    Ensuring your firm’s systems, data sources, information flows and interdependencies are effectively supporting business needs
    Aligning your KM approach to exploit the cultural DNA of a professional services firm
    Maximising PSL value and maintaining PSL effectiveness and enthusiasm
    A live demonstration and discussion of Nabarro’s intranet
    Managing law firm KM with multiple offices or jurisdictions

    Panel Discussions:
    Examining the different approaches law firms have taken to aligning KM with other support functions

3rd Knowledge management for the European legal profession, 19-22 January 2009, Amsterdam, The Netherlands

    Conference Program n.a.

Knowledge capture and retention in law firms, 12 – 13 November 2008, London, UK

Conference Theme: Extracting, capturing and reusing lawyer knowledge and know-how effectively

    Post-conference Masterclass (Vov 13):
    Demonstrating the value of Knowledge Management in law firms: Maximising and communicating the value of your Knowledge Management initiatives and team

    Presentations:
    Fostering a knowledge sharing culture where lawyers regularly contribute without having to be constantly chased
    Utilising the latest tools and techniques to facilitate knowledge sharing, capture and retention
    Conducting deal debriefs and capturing post-matter expertise
    Examining swift and effective processing of KM contributions
    Extracting and capturing knowledge found in social software tools
    Managing knowledge capture and retention with lawyers joining and leaving the firm
    Examining knowledge capture and retention in a slower legal market

4th Knowledge Management in the Modern Law Firm, 27-28 October 2008, University of Chicago, Chicago, IL, USA

Conference Sub-title: Building an Effective Knowledge-Based Organization by Leveraging & Integrating Your Intellectual Assets in Support Of Explicit Business Goals

    Conference Program n.a.

9th KM Legal 2008, 23-24 April 2008, London, UK

Conference Theme: Driving the value of Knowledge Management to the heart of your firm

    Pre-conference workshop (Apr 22):
    Knowledge matters – knowledge in a business context

    Post-conference seminar (Apr 25):
    The role of professional support lawyers: Securing the evolution of the PSL role

    Presentations:
    How will the credit crunch and an economic downturn affect KM?
    Making KM more business-focused and delivering real value
    Your client’s perspective on KM; a Fortune 500 case study
    Managing increasing demands from clients for KM services
    The impact of the Legal Services Act on KM
    Extending enterprise search; implementing and enhancing cutting-edge internal search capabilities
    Capturing post-matter experience
    Managing knowledge share and transfer internationally
    Implementing blogs and wikis and the future for Web 2.0
    PSL remuneration and career paths
    An Australian perspective on knowledge management
    Managing knowledge share and transfer internationally
    Electronic filing of emails – automatic vs manual?
    Strengthening your firm’s knowledge sharing and capture culture
    Innovation, collaboration and knowledge management
    Examining SharePoint implications and development for KM
    Developing an expertise location system
    The changing KM landscape: aggregating point solutions with enterprise search
    A futurologist’s perspective on law firm KM

    Panel Discussions:
    The future of legal know-how provision

2nd Knowledge management for the European legal profession, 22-24 January 2008, Amsterdam, The Netherlands

Conference Theme: Developing the role and demonstrating the value of KM for your firm

    Conference Program n.a.

Knowledge capture and retention in law firms, 27 November 2007, London, UK

Conference Theme: Capturing, disseminating and retaining employee knowledge and experience

    Conference Program n.a.

    Co-located Conferences:
    Outsourcing know-how in law firms: Achieving sustainable business advantage through efficient legal services delivery (Nov 28)

3rd Knowledge Management in the Modern Law Firm, October 24–25, 2007, Chicago, IL, USA

Conference Sub-title: Building an Effective Knowledge-Based Organization by Leveraging & Integrating Your Intellectual Assets in Support Of Explicit Business Goals

    Conference Program n.a.

    Panels:
    An Expansive View of Knowledge Management
    Aligning Knowledge Management with Business Development and Competitive Intelligence
    …n.a.

8th Knowledge Management for the Legal Profession, 24-27 April 2007, London, UK

Conference Theme: Preparing for the next generation of Knowledge Management

    Conference Program n.a.

1st Knowledge management for the European legal profession, 30-31 January 2007, Amsterdam, The Netherlands

Conference Theme: Developing the role and demonstrating the value of Knowledge Management in your firm

    Pre-conference Workshops (Jan 29):
    An introduction to knowledge management;
    Developing an efficient content management and integration strategy

    Keynotes:
    Defining the role of the knowledge management function
    Exploring the value of third party know-how providers

    Presentations:
    Creating an effective knowledge management strategy
    Achieving buy-in to your strategy at all levels
    Creating a culture that values KM
    Formulating strategies for capturing knowledge
    Creating a knowledge management system
    Reviewing content to ensure consistency and quality
    Getting the technology right to support your strategy
    Creating and developing a KM team
    Ensuring a smooth process of change
    Using KM to offer improved service to clients
    Evaluating the tacit internal benefits of optimised KM
    Performance measurement for KM initiatives; turning benefits from tacit to explicit

    Roundtable discussions:
    The evolution of knowledge management in law firms across Europe

Integrating knowledge management into strategic business processes, 6-8 November 2006, UK

Conference Theme: Capitalising on Knowledge Management to add value and drive efficiency in law firms

    Post-conference Workshop (Nov 8):
    Communicating to educate: e-learning as a tool in managing knowledge

    Keynotes:
    Understanding the evolving concept of KMknowledge management in law firms

    Conference Sessions:
    Examining the Potential for Knowledge management Integration within the Firm
    Exploring Opportunities to Integrate with Clients
    Integrating Internal and External Factors
    Integrating Knowledge Management into the Culture and Across the Firm

    Panel Discussions:
    Developments in client relationships and integration
    Establishing the benefits of insourcing vs. outsourcing
    Demonstrating the added value of integrated Knowledge Management

Knowledge Management for the Legal Profession, October 10–11, 2006, Chicago, USA

Conference Sub-title: Building an Effective Knowledge-Based Organization by Leveraging & Integrating Your Intellectual Assets to Better Manage Finite Resources In Support Of Explicit Business Goals

    Conference Program n.a.

Knowledge Management for the Legal Profession, August 16–18 2006, Singapore

Conference Sub-title: Embracing Knowledge Management to Meet a Changing Competitive Landscape

    Conference Program n.a.

Integrating Information & KM Architectures in the Legal Profession, 13-14 June 2006, Toronto, ON, Canada

Conference Theme: Strategies for Integrating Your Firm’s Organizational, Technical & Information Resources to Leverage or Create Complimentary Information & Knowledge Management Architectures

    Conference Program n.a.

7th Knowledge Management for the Legal Profession, 25-27 April 2006, London, UK

Conference Theme: Maximising the value of Knowledge Management for your firm

    Conference Program n.a.

2nd Knowledge Management for the Modern Law Firm, February 22-23, 2006, New York, NY, USA

Conference Sub-title: Leveraging Knowledge for Enhanced Profitability By Capitalizing On Intellectual & Informational Resources

    Conference Sessions:
    Matter Life Cycle Management for the Modern Law Firm
    Knowledge Management Collaboration/Avoiding Civil War at Your Firm
    Knowledge Management for Professional Development
    Making Knowledge Management Client Facing

    Panel Discussions:
    Knowledge Management – Beyond Document Management
    Knowledge Management Beyond the Four Walls: Mining & Interpreting “Know How” both Inside & Outside Your Organization
    Is Knowledge Management Morphing into Practice Support Consulting?

1st Knowledge Management for the Legal Profession, October 4-6, 2005, Chicago, IL, USA

Conference Theme: Leveraging Knowledge for Enhanced Profitability by Capitalizing On Intellectual & Informational Resources

    Post-conference Workshops: (Oct 6):
    Making Knowledge Management Client Facing
    Developing Matter Centric Taxonomies to Support Enterprise-Wide Business Initiatives

    Keynotes:
    Why pursue Knowledge Management for the legal profession? Strategies and tactics for successfully implementing a KM initiative in the law firm environment
    Beyond indexing, precedence and best practices: What’s next for Knowledge Management in the legal profession?

    Panel Discussions:
    Rethinking ROI: Managing risk and rewards in Knowledge Management initiatives for the legal profession
    What’s really in your information systems? Various approaches to effectively mine, aggregate and understand our intellectual capital

    Presentations:
    The Human Factor: Addressing the cultural and structural elements of Knowledge Management for the legal profession
    Tapping into existing law firm business processes and infrastructure to maximize returns on Knowledge Management initiatives
    The life cycle of precedent and research management: Integrating content creation with content management
    Achieving buy in for Knowledge Management initiatives: Demonstrating the business value of Knowledge Management to thought leaders within the firm
    Meeting the work product retrieval and content management challenge
    Expertise location: Enabling enterprise-search systems to identify potential knowledge brokers within the firm
    Implementing Knowledge Management initiatives that are relevant across multiple sites and offices
    Knowledge Management for business development initiatives: Generating a tangible “value-add” for improved client service delivery while differentiating your firm in the marketplace
    Solving the Knowledge Management puzzle: Creating a single source to find information – making Knowledge Management something attorneys want rather than something we tell them they need

6th Knowledge Management for the Legal Profession, 12-15 April 2005, London, UK

Conference Theme: Driving the value of Knowledge Management to the heart of your firm

    Conference Program n.a.

5th Knowledge Management for the Legal Profession, 24-25 March 2004, London, UK

Conference Theme: Maximising the value of Knowledge Management for your law firm

    Conference Program n.a.

    Pre-conference seminars (Mar 23):
    The Role of Professional Support Lawyers

4th Knowledge Management for the Legal Profession, 25-26 March 2003, London, UK

Conference Theme: Successfully capturing your firm’s knowledge to secure long-term competitive advantage

    Conference Program n.a.

    Co-located conferences:
    2nd The Role of Professional Support Lawyers (Mar 27)

    Conference Program n.a.

3rd Knowledge Management in the Legal Profession, 5-6 March 2002, London, UK

    Keynotes:
    Linking knowledge management and risk management

    Presentations:
    Maintaining competitive advantage through KM
    Why KM initiatives fail and how to make sure yours does not
    Developing an organisational structure to support knowledge sharing: leadership, communication and culture
    Implementing and integrating an effective KM strategy
    Value-added professional support: professional support lawyers and information officer
    Rolling out your KM initiative to your clients to enable two-way communication
    What do your clients want from your KM initiatives?
    The opportunities and challenges of a KM intranet
    Where does technology fit into KM?
    BakerMAKS case study: entering the next phase of KM
    Spreading tacit knowledge through training
    Knowledge networking across geographical boundaries: regional, national, international

    Co-located conferences:
    1st The Role of Professional Support Lawyers (Mar 7)

    Presentations:
    Achieving the impossible: defining the role of PSLs
    Justifying the role of PSLs: giving them the credit they deserve
    PSLs and knowledge initiatives
    Professional Support: developing the Green Field Site
    Tactics for PSLs: getting what you want from the firm
    Professional support: is it a career?

    Discussions:
    A facilitated discussion to share ideas and experience of participants

2nd Knowledge Management in the Legal Profession, March 15-16, 2001, London, UK

Conference Theme: Current and future approaches to the concept and potential benefits of Knowledge Management

    Conference Program n.a.

? 2000 Knowledge Management in the Legal Profession, London, UK

    Conference Program n.a.
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