Filed in: artificial intelligence

ServiceNow Knowledge (knowledge)*

Knowledge Management conferences| Knowledge Management education & training worldwide

The ServiceNow Knowledge (knowledge)* is the annual ServiceNow user conference. You will learn how to get the most out of your service management platform, provide direct feedback, network with the best customers in the business, and take part in the unveiling of the industry’s most innovative technology. ServiceNow Knowledge comes

Librarians – stewards of knowledge management

Abstract: From constructing taxonomies to implementing metadata standards, librarians’ expertise ensures information systems are both efficient and user-centric. These same principles are applied to KM systems, enabling the integration of AI models that enhance data discovery, analysis, and utilization. At KMWorld 2025, Dawn Brushammar, KM consultant, advisor and evangelist, Dawn Brushammar