The Knowledge Management Education Hub

Communities

Knowledge Centers

• Ernst & Young Center for Business Innovation* (CBI, est. 1990)⁴⁾
  • Managing the Knowledge Organization Consortium (was: Managing the Knowledge of the Organization (MKO) Multi-Client Research Program; Managing Organizational Knowledge Research Program/ Consortium)⁵⁾
  • Intangibles Research Center/ Project (w. the Institute of Accounting Research, New York University)
• Ernst & Young Center for Business Knowledge (CBK, est. 1993)⁶⁾

Meetings

MKO Consortium meetings
((Learning) Conference (Semi-Annual; 4 days); Working Session (2 days); Thought Leadership Session (1 day); Knowledge Advantage Conference (2 days))

Dec 1998: MKO Thought Leadership Session
Nov 1998: Knowledge Advantage Conference
Oct 1998: MKO Learning Conference
Aug 1998: MKO Thought Leadership Session: Virtual Work: Tools and Techniques
Jun 1998: MKO Learning Conference: Achieving Market Dominance in the Connected Economy
Apr 1998: MKO Thought Leadership Session
Feb 1998: MKO Learning Conference: Working in the Connected Economy

Dec 1997: MKO Thought Leadership Session
Nov 1997: The Knowledge Advantage & MKO Dinner with Ikujiro Nonaka
Oct 1997: MKO Working Group Session
Sep 1997: Semi-Annual Conference: “Facing the Challenge of Change.”
Aug 1997: Transferring and Applying “Lessons Learned” (Projects w. George Washington University)
Jul 1997: Supporting Knowledge Workers
Jun 1997: Leveraging Knowledge for Business Value
May 1997: Making the Case for Knowledge Management: “The economics of knowledge” / Transferring & Applying Lessons Learned (Projects w. George Washington University)
Apr 1997: Assessing the Organization’s Knowledge
Mar 1997: MKO Working Group Session
Feb 1997: Semi-Annual Conference: Ideas in action
Jan 1997: Office Design – “How informed design of a knowledge environment might help elicit the full creative potential of employee talent”

Sep 1996: Emerging Principles: Exploration of knowledge and culture / …
Aug 1996: Knowledge measurement and the economics of knowledge

…

Conferences

• The Knowledge Advantage Conference/Colloquium*
  The Knowledge Advantage conference or The Knowledge Advantage colloquium, organized by Ernst & Young Center for Business Innovation, its Managing the Knowledge Organization Consortium, and partners (Xerox and Strategic Leadership Forum (formerly The Planning Forum)), will focus on knowledge as a sustainable, renewable advantage in business competition. It will discuss three vital components of knowledge management: organization, process and behavior. And it will address the following challenges: Determining what areas of knowedge to tap and where they may be hidden in the organization. Extracting knowledge from sources thut cross organizational territories. Turning that knowledge into a com modity that can be passed along, augmented and invested.

  Conference History:

  5th The Knowledge Advantage 1998, November 9-10, 1998, Cambridge, MA, USA
  Managing the Knowledge-based Business
  (Co-sponsor: EY CBI; Xerox)

  Plenary:
  Welcome and Introduction
  The Role of Knowledge in the Connected Economy
  A Business Model for Building Intellectual Capital
  The Story So Far
  Brainpower and the Future of Capitalism
  Making Things That Think
  Consilience: A Unity of Knowledge
  Emerging Themes, New Challenges for Management

  Concurrent Sessions:
  Books of Knowledge, Drivers of Innovation
  Knowledge Management and Organizational Alignment
  Providing Platforms for Knowledge Worker Collaboration
  Leveraging New Knowledge into Commercial Success
  Employee Development: A Full-Time Job
  Gaining the Knowledge for Optimal Value Exchange
  Knowledge-Based Innovation: Software to Make Engineers More Innovative
  Manage Your Knowledge Chain
  Selling Knowledge on the Net: The “Ernie” Story
  How We’re Sharing Knowledge at Eli Lilly
  Best Practice Replication at Ford Motor
  Knowledge, Service, and Support

  Dinner Storytelling Event

  4th The Knowledge Advantage 1997, November 11-12, 1997, Charleston, SC, USA
  Building the Knowledge-Based Business
  (Co-sponsor: EY CBI; Xerox)

  Conference program n.a.

  3rd The Knowledge Advantage 1996, December 9, 1996, San Diego, CA, USA
  Pursuing Knowledge Advantage
  (Co-organizer: EY CBI; Strategic Leadership Forum)

  Conference program n.a.

  2nd Knowledge Advantage 1995, November 16-17, 1995, Chicago, IL, USA
  (Co-organizer: EY CBI; Strategic Leadership Forum)

  Conference program n.a.

  1st The Knowledge Advantage 1994, September 26-27, 1994, Boston, USA
  Solutions in Practice
  (Co-organizer: EY CBI; The Planning Forum (The International Society for Strategic Management Planning))

  Conference program n.a.

  Topics:
  The Knowledge-based Organization: A Managerial Revolution
  Dealing with Information Overload
  Leveraging Learning Relationships with Customers

• Managing the Knowledge of the Organization Learning Conference (MKO Learning Conference)
  Conference History:

  MKO Learning Conference 3/1998, October 26-28, 1998, Sundance, UT, USA
  (Host: n.a.)

  Conference program n.a.

  Knowledge Management at Hewlett-Packard: Working Within the Culture
  Building a Knowledge Network at Keane
  Making the Case for Knowledge At Cinergy
  The “Chevron Way” to Knowledge Connections
  The NSA: Knowledge Management for a Changing World

  MKO Learning Conference 2/1998, JUne 21-24, 1998, CBI, Cambridge, MA, USA
  Achieving Market Dominance in the Connected Economy
  (Host: CBI)

  Conference program n.a.

  Immutable Business Models
  Economic Webs Game & Simulation
  Economic Webs Network Dynamics
  Connected Enterprise Solutions
  HP Simulation Update
  Internet & Trust Based Marketing
  Knowledge Integration
  The Exchange
  Knowledge Based Offerings
  Industry Team Reports

  MKO Learning Conference 1/1998, February 22-25, 1998, San Diego, CA, USA
  Working in the Connected Economy
  (Host: Loews Coronado)

  The Connected Economy
  Networks and Connectivity
  Social Networks
  Social Networks in a Knowledge Management Center
  Managing Knowledge Stocks and Flows
  Knowledge-Exchange, Communities of Practice vs. Knowledge Markets

  SESSION: Organizing for Value in a Highly Connected Environment
  Attention Economics
  Learning and Churning

  SESSION: Communities of Practice

  SESSION: Research Topic Discussions
  Knowledge-Enhanced Process Improvement
  Knowledge-Based Offerings
  Knowledge-Based Strategy

  Knowledge Content Quality and Knowledge Sharing Issues (Facilitated Game Exercise)
  Individual Exercises
  Team Presentations
  Facilitated Discussion and Synthesis

  Semi-Annual Conference 2/1997, September 7-10, 1997, Prouts Neck (Scarborough), ME, USA
  (Host: n.a.)

  Conference program n.a.

  Knowledge-Driven Growth
  Strategic Implications of Competing on Intellect
  Best Practice Replication – Lessons learned system at Ford
  …n.a.

  MKO Semi-Annual Conference 1/1997, February 23-26, 1997, Napa, CA, USA
  (Host: n.a..)

  Conference program n.a.

  The After-Action Review
  …n.a.

  …

  1st Conference 1993, early 1993, Boston, MA, USA
  (Host: n.a.)

  Conference program n.a.

• NYU Research Conference on Intangibles (Intangibles Conference)
  (Host: Intangibles Research Project, Institute of Accounting Research, New York University; Sponsor: PricewaterhouseCoopers)
  Conference Themes:
  2001: Advances In The Measurement Of Intangible (Intellectual) Capital
  2000: Knowledge: Management, Measurement and Organization
  1999: Intangibles: Management, Measurement and Organization
  1998: Intangibles and Capital Markets

Training

Ernst & Young Center for Business Knowledge (CBK)

• Knowledge Management (Client) Visit Program