Abstract: Eight years ago, I met with an executive of a large communications company to talk about the impending rise of the end-user online market. During the course of our conversation, the executive explained that his company’s position was that the market for online information and services had “peaked”, and they were not interested
consultant
Designing the Knowledge Management Team
Abstract: Teams in IT projects have traditionally involved two parties: end users and IT staff. However, for a knowledge management system, teams need to be more comprehensive to be effective. A knowledge management system is built on expertise, knowledge, understanding, skills, and insights brought into the project by a variety of stakeholders who might