Abstract: Knowledge Services is an enterprise-wide management methodology that enables companies and organizations achieve excellence, both in the performance of internal staff and in their interactions with external customers. Knowledge Services is more than knowledge management. Defined as the convergence of information management, knowledge management, and strategic (performance-centered) learning, Knowledge Services
information management
IMS Master’s specialization in Knowledge Management @ Monash University
Abstract: The value of knowledge is increasingly being recognized and more and more enterprises are attempting to explicitly manage this most valuable asset. It is nowadays widely recognized that knowledge should be managed within the context of the overall business. The focus should therefore fall on using knowledge to gain a competitive advantage.
Attributes of information service professionals for information and knowledge management
Abstract: A value learned by information service professionals in ‘information studies’ is the belief that the key to empowering people is sharing expertise and information, and collaborating across organisational boundaries and functional units. This belief has become part of the information professional’s ‘culture’, part of our value system – the normal and accepted way
New M.Phil. in Information and Knowledge Management @ Stellenbosch University
Abstract: New, challenging Masters degree in Information and Knowledge Management offered in South Africa The importance and impact of the effective access to and utilization of information content and technologies for the relative competitiveness of individuals, companies, nations and regions in the global information economy and society are generally accepted by
Educating Seven Information Skills for Personal Knowledge Management
Abstract: This paper clarifies Personal Knowledge Management, and its seven information skills, as a framework for the education of those preparing for knowledge work roles in global business and management. The seven information skills highlighted are: (1) retrieving information; (2) evaluating information; (3) organizing information; (4) collaborating around information; (5) analyzing information;