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Enabling Knowledge Managers to Better Communicate with Business Managers

Abstract: Aligning Knowledge Management (KM) with overarching business strategies is considered as important for organizational success and sustainability. But this crucial element is often missing in the implementation and operation of KM. This paper explores the concept of “business alignment” within the context of KM, elaborating its critical role in enhancing collaboration, minimizing errors,

Critical Skills for Process and Knowledge Professionals

Videos | Knowledge Management education & training worldwide

Abstract: Madison Lundquist, Principal Research Lead for APQC’s process and performance management research area, interviews Maggie Starkey, Knowledge Management Specialist at Kraton Corporation, about the skills required for professionals in 2024, as well as advice for professionals just starting out in the process or knowledge management fields. Conference Presentation Abstract: