Abstract: The Department of Information Management and Library Studies (DIMALS) in the School of Business Information Technology at RMIT University, Melbourne, Australia, has undergone fundamental changes in mission and objectives since 1994. Faced with falling demand for its programs, growing competition from non-LIS departments, and changes both to the corporate strategy of the
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Law Firm Chief Knowledge Officer’s Mission and Work
Abstract: As law firms invest in knowledge management and hire Chief Knowledge Officers, they need to define what the CKO should do. This article proposes a mission for the CKO, outlines the knowledge the CKO must manage, and suggests that CKOs need to focus on far more than just technology.