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The World Bank Group offers the following Knowledge Management education and training opportunities:

Knowledge Management Unit


  • How to Let the Knowledge Management Ecosystem Serve You: A Panel Event for Public and Private Sectors, July 12, 2018, Arlington, VA, USA 1)


  • World Bank Knowledge Management Forum (WB KM Forum)


  • Mar 2024: Communities of Practice at the World Bank: Breaking Knowledge Silos to Catalyze Culture Change and Organizational Transformation (Book launch event)

International Finance Corporation (IFC) > Global Knowledge and Learning Office (GKLO)


  • Knowledge on a Mission Conference*


  • May 2019 (with KMCDC): Build your KMpetitive Advantage by putting more K in your marketing strategy; Bridging Islands of Knowledge (both real and metaphorically…)
  • KNovember 2018: Not Business As Usual, November 5-29, 2018, Washington, DC, USA
    KNovember is an IFC-wide knowledge and learning initiative that offers practical, current and business-relevant sessions to help our staff make better decisions in their work. KNovember provides staff with multiple opportunities to enrich their knowledge, skills, and connections in a self-curated format. This year, the program is built around three key themes: Corporate Must Knows, Lessons and Trends, and New Tools and Resources.
  • How to Let the Knowledge Management Ecosystem Serve You: A Panel Event for Public and Private Sectors, July 12, 2018, Arlington, VA, USA 1)


Grow Learn Connect Webinar Series

  • May 2022: Designing & Implementing a Knowledge Management Strategy to Improve Performance of Training Companies (#20)
  • Jan 2022: How to Become More Competitive and High-Performing Through Effective Knowledge Management Practices (#16)

South-South Experience Exchange Facility (‘South-South Facility/Cooperation’)

Knowledge Sharing for Results (KS4R) Program


  • The Art of Knowledge Exchange Webinar – Facilitator Guide

Knowledge Sharing for Results (KS4R) Program > Organizational Knowledge Sharing (OKS) Program / Team

Certificate Courses

  • Organizational Knowledge Sharing (OKS) Certificate Programs (together with the IKI-SEA, Bangkok University)
    • 2019 (each 3 days): Knowledge Strategy Certificate, Knowledge Capture Certificate, Knowledge Dissemination Certificate
    • 2017-2018 (each 5 days): OKS Strategy Certificate, OKS Technical Certificate


Organizational Knowledge Sharing (OKS) Dialogue Series
(together with the IKI-SEA, Bangkok University)

  • Oct 2020: Capturing and Scharing Solutions During Pandemic: how cities are mobilizing to share knowledge and experience on managing the Covid 19 pandemic

Knowledge Sharing for Results (KS4R) Program > Global Partnership for Knowledge Sharing (GPKS)


  • High-Level Meeting on Country-Led Knowledge Sharing (HLM)*


  • 1st GPKS technical session / launch event, April 1, 2016, World Bank, New York, USA
    (in conjunction with the Third High-Level Meeting on Country-Led Knowledge Sharing (HLM3), Mar 30-31)

‘Shaping the Future of World Bank Knowledge Services’ Project


  • Mobilizing Knowledge Networks for Development Conference, June 19—20, 2012, Washington DC, USA / Virtual venue
      The Conference and Knowledge fair will provide an opportunity for knowledge organizations working in development to learn from one another about their knowledge services, practices, and successes and challenges in providing these services.

      Conference Tracks:
      Grass Roots Practitioners; Platforms to Focus on Special Topics; Collaboration; Knowledge Management Practices; Evaluation and Results; Policy and Research

      Interactive Sessions:
      Trends in demand for knowledge services and implications for knowledge organizations (short presentations & Knowledge Café)
      – P1: WBG’s current thinking, how play intermediary/broker role
      – P2: The World View – Brokering/Connecting for Innovative Solutions to Development Problems
      – Knowledge Café: Discuss broker/connector role
      Open Knowledge and Innovation (Round table discussions)
      Gallery Walk – what are the big insights and key learnings from today? How do we want to use/apply this information? What else do we want to
      Conversations on insights, lessons, and ideas to share derived from the event, and what’s next for knowledge for development community
      Knowledge Fair

      Conference Sessions:

      Helping the Young and Vulnerable
      Micro-enterprise and Inclusion
      Collaborating for Better Health
      South-South Solutions

      Knowledge Services in Conflict situations
      Networks for Better Services
      Collaborative Knowledge Relationships

      Integrating Technologies Across the Organization
      Collaborating Across Organizations
      Applying Knowledge to Agriculture and Food Security

      KM and Organizational Change
      Learning Culture
      Story Competitions Share Tacit Knowledge
      Crowdsourcing Innovation

      Evaluation and Impact Studies

      Accessing and Using Global Knowledge

WBG Open Learning Campus


WBa Academy – online courses

  • The Art of Knowledge Exchange (Self-paced)
  • Open Learn: Using the Knowledge Assessment Methodology (KAM) (Self-paced)

WBx Talks – podcasts, videos, webinars, infographics, mobile apps, and games

  • IFC Knowledge Talks
    – What Keeps Boeing Flying High – Featuring Tim Bridges
  • Climate Risk Management: Monitoring, Evaluation, Learning, and Knowledge Management
  • South-South Knowledge Exchange
    – The Art of Knowledge Exchange primer
    – The South-South Opportunity: A Global Connector Role for the World Bank
    – Unleashing the Potential of South-South Knowledge Exchanges
  • Assessment of Learning and Results in World Bank Operations: A New Learning Startegy
    – Can the World Bank Create a Culture of Learning and Results?
    – How Does the World Bank Learn from its Operations?
  • Cross Country Knowledge Sharing : Paying it Forward (Sustainable Energy Finance in the Philippines and Indonesia)

Korean Green Growth Trust Fund (KGGTF) Initiative > India – ICT Enabled Integration for Green Growth Project


  • National Workshop/ Conference on Knowledge Management for Smart Cities

World Bank Institute*

WBI Learning Program: Knowledge for Development (K4D) > Knowledge Management Initiative


  • World Conference on Intellectual Capital for Communities in the Knowledge Economy (IC)* 2)
  • Conference on Knowledge Management as an Enabler of Change and Innovation in Africa (2007) 3)
  • Knowledge Management for Development (KM4Dev) Forum 2007 4)
  • Building 21st Century Knowledge Economies for Job Growth and Competitiveness in the Middle East (2009)
  • Knowledge Economy Forum (KEF)**
    The Knowledge Economy Forum is an event to support European and Central Asian countries in their transition to becoming increasingly knowledge-based.
    • Knowledge Economy Forum, February 19-22, 2002, Paris, France
      Conference Theme: Using Knowledge for Development in EU Accession Countries
    • Knowledge Economy Forum II, March 25-28, 2003, Helsinki, Finland
      Conference Theme: Implementing Knowledge Economy Strategies: Innovation, Life-Long Learning, Partnerships, Networks and Inclusion
    • Knowledge Economy Forum III, March 23-26, 2004, Budapest, Hungary
      Conference Theme: Improving Competitiveness Through a Knowledge-Based Economy
    • Knowledge Economy Forum IV, March 22-24, 2005, Istanbul, Turkey
      Conference Theme: Business Environment and Knowledge for Private Sector Growth
    • Knowledge Economy Forum V, March 28-30, 2006, Prague, Czech Republic
      Conference Theme: Innovation and Technology Absorption for Growth
    • Knowledge Economy Forum VI, April 17-19, 2007, Cambridge, England
      Conference Theme: Technology Acquisition and Knowledge Networks
    • Knowledge Economy Forum VII, June 17-19, 2008, Ancona, Italy
      Conference Theme: Technology Absorption by Innovative Small and Medium Enterprises
    • Knowledge Economy Forum VIII, April 29 – Mai 1, 2009, Fontainebleau, France
      Conference Theme: Reforming Innovation Systems: Moving Beyond Lectures & Labs
      (in partnership with INSEAD Business School)
    • Knowledge Economy Forum IX, May 5-7, 2010, Berlin, Germany
      Conference Theme: Diversification Through Innovation: Prospects for Growth
      (in partnership with the Fraunhofer Center for Central and Eastern Europe)
  • Policy Forum on Using Knowledge for Development (K4D Policy Forum)**
    • Using Knowledge for Development: A Policy Forum for the Baltic countries and Poland, May 22-June 3, 1999, Finland
    • Using Knowledge for Development: A Policy Forum for Korea, Malaysia, Thailand, and Vietnam, December 12-20, 1999, Singapore
    • Using Knowledge for Development: A Policy Forum for Brazil, China, and India, March 19-25, 2001, Wilton Park, UK
    • A Policy Forum on Using Knowledge for Development for Argentina, Brazil, Chile and Mexico, June 3-7, 2002, Monterrey, Mexico
    • Forum on Knowledge for Development in the Middle East and North Africa, September 9–12, 2002, Marseille, France
    • Trade, Competitiveness, and the Knowledge Economy: A Forum for Middle East and North Africa, March 15-16, 2004, Marseille, France
    • Innovation Policies and Institutions for the Knowledge Economy, November 29 – December 1, 2006, Seoul, Republic of Korea
    • Innovation in the African Context: A Forum for Policymakers, March 6-8, 2007, Dublin, Ireland
    • Advanced Strategies for Development: Building Knowledge Economies for Senior Asian Policymakers, February 22, 2008, Seoul, Republic of Korea
  • Knowledge for Africa’s Development Conference**
    • Knowledge for Africa’s Development: Going Forward, September 27, 2006, Johannesburg, South Africa
    • Knowledge for Africa’s Development: Innovation, Education and ICTs, May 8-10, 2006, Johannesburg, South Africa


  • Managing Knowledge to Build Trust in Government (Workshop at the Global Forum on Reinventing Government 2007)
  • Knowledge Management Capacity for African Research Institutes and Networks Workshop Series (2005-2008) 5)
  • Knowledge Management Applications: World Bank and Thailand Experience Sharing 6)
  • Organizational Knowledge Assessment Workshop (Brazil 2006)
  • Brown-bag lunch: Client Communities of Practice 2006
  • Knowledge Sharing for Development 2004
  • Rapid Innovation Action Learning (RIAL) Workshop
  • Developing Knowledge Economy Strategies to Improve Competitiveness
  • Introduction to the Knowledge Assessment Methodology (KAM)
  • Knowledge-Based Growth and Competitiveness
  • K4D Policy Workshop (2001-2002)
  • … events on topics of the Knowledge Economy


  • Tapping the Potential of Social Networks
  • The Next Frontier in Knowledge Sharing for Development
  • One of the Best Examples of the Communities of Practice at the World Bank
  • Increasing Knowledge Flows Through Global Research Networks
  • Using Storytelling to Spark Organizational Transformation
  • Building AIDS Competence by Creating the Right Environment for Strengths to be Recognized and the Knowledge to Flow


  • Global Development Network
  • Global Knowledge Partnership

WBI Learning Program: Organizational Knowledge Sharing (OKS)


  • The Art of Knowledge Exchange – eLearning

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