The Knowledge Management Education Hub

Training

Executive Courses

• Knowledge Management 101: Implementing Information into Action (1 day workshop)
  Understand the value of knowledge management for your organization
  Identify core processes, and how knowledge is transferred in an organization
  Learn how to design and implement a KM strategy
  Make decisions using better knowledge resources
• Knowledge Management 202: Identifying Opportunities and Building Action Plans (1 day workshop)
  Understand the value of KM for your organization
  Learn about KM best practices and projects
  Be able to develop and implement KM projects
  Learn advanced KM techniques to conduct your KM project effectively
• Knowledge and Expertise – Advanced Knowledge Management (KM) Techniques (1 day workshop)
  Explore the concept of knowledge and expertise using a knowledge market model
  Learn about organizational knowledge mapping
  Use market-based concepts of knowledge buyers, sellers and brokers, to examine how knowledge sharing occurs
  Examine approaches to finding and qualifying knowledge and expertise
  Discuss approaches to support knowledge brokers and intermediaries in organizations
  Understand how to use knowledge directories and online Yellow Pages
  Create conditions to support knowledge exchange (based on a social capital framework)
  Develop a preliminary knowledge and expertise action plan for your organization
• Developing and Sustaining Communities of Practice (1 day workshop)
  Develop a specific Communities of Practice (CoP) action plan for your organization
  Examine how CoP can be the cornerstone of your organization’s knowledge strategy
  Understand how CoP works, including benefits, limitations and challenges
  Learn how to identify, support and nurture CoP in your organization
  Explore how to strengthen social capital – the foundation of knowledge sharing – in your organization