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30 Years of Organizational Learning, Development & Knowledge Management @ George Mason University

News | Knowledge Management education & training worldwide

Abstract: The Schar School of Policy and Government’s Organization Development and Knowledge Management (ODKM) master’s program is preparing to celebrate its 30th anniversary next year, when it welcomes its 30th cohort to the program. To mark the milestone, the program is launching an ambitious #30in30 campaign, aiming to recruit 30 students for Cohort 30.

Support Knowledge Manager’s Day with AI

Videos | Knowledge Management education & training worldwide

Abstract: In this episode of The Ticket podcast, Fred Walton, Conversation Designer at Intercom sits down to chat with Beth-Ann Sher, Senior Knowledge Manager at Intercom, about the role of a knowledge manager in an AI-driven customer service landscape. Beth shares her journey from being a product marketing manager to becoming a knowledge manager

Critical Skills for Process and Knowledge Professionals

Videos | Knowledge Management education & training worldwide

Abstract: Madison Lundquist, Principal Research Lead for APQC’s process and performance management research area, interviews Maggie Starkey, Knowledge Management Specialist at Kraton Corporation, about the skills required for professionals in 2024, as well as advice for professionals just starting out in the process or knowledge management fields. Conference Presentation Abstract: