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Critical Skills for Process and Knowledge Professionals

Videos | Knowledge Management education & training worldwide

Abstract: Madison Lundquist, Principal Research Lead for APQC’s process and performance management research area, interviews Maggie Starkey, Knowledge Management Specialist at Kraton Corporation, about the skills required for professionals in 2024, as well as advice for professionals just starting out in the process or knowledge management fields. Conference Presentation Abstract:

Knowledge Scientists

Articles | Knowledge Management education & training worldwide

Abstract: Organizations across all sectors are increasingly undergoing deep transformation and restructuring towards data-driven operations. The central role of data highlights the need for reliable and clean data. Unreliable, erroneous, and incomplete data lead to critical bottlenecks in processing pipelines and, ultimately, service failures, which are disastrous for the competitive performance of the organization.