Abstract: When introducing knowledge management (km) strategy to an organisation, overcoming hurdles and helping people understand km is just the first step. What are the other key qualities of an effective Knowledge Manager? With the help of our km guru, Paul Whiffen, we explore some common km challenges and 7
Publications
Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Chief learning officers build learning organizations
Abstract: Purpose: This study aims to identify how and why chief learning officers (CLOs) build the learning organization. The study was undertaken in the conceptual framework of leadership and change by using the lens of the Marquardt Systems Model. Design/methodology/approach: This exploratory study used semi-structured interviews with 20 participants. The purpose
Knowledge brokers in not-for-profit inter-organisational communities of practice
Abstract: This study contributes an original, practice-based analysis of knowledge brokering in inter-organisational Knowledge brokering in the not-for-profit sector. Defining characteristics of the not-for-profit sector include its social values, principles and practices. Existing literature understates or overlooks the significance of values and principles that are manifested in and enlivened through every day social practices
Part-time Rotating Chief Knowledge Officer
Abstract: I had to write a report today, a longish process. As a part of that I was looking at the organisation of the knowledge management function in an organisation. I was aware that one of the larger consultancies had produced the normal boiler plate report with the usual stuff about strategic focus, appoint
Alternatives to Officers and Chiefs of Knowledge
Abstract: In October 2001, I submitted a paper titled “Musings on Corporate Myths – CKO and Knowledge-Sharing in the World of Real Business” (Berner, 2001). In the paper I argued that the role of Chief Knowledge Officer CKO was “inimical” and that its creation did not suit the current organizational culture and politics in