International Council of Electronic Commerce Consultants (EC-Council)*

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International Council of Electronic Commerce Consultants (EC-Council)*Custom logo

The International Council of Electronic Commerce Consultants (EC-Council) has offered the following Knowledge Management education and training opportunities:

Certification Courses

  • Certified E-Business Professional (CEP) Track:1) Knowledge Management (exam prep: 3 days training; self-study)
      Module I: Introduction to Knowledge Management
      Module II: Knowledge and Learning
      Module III: Organizational Learning and Learning Organizations
      Module IV: Corganizational Culture, Change Management and Communities of Practice
      Module V: Enabling Technologies
      Module VI: Knowledge Management Frameworks and Processes
      Module VII: Knowledge Strategy
      Module VIII: Knowledge Management Assessment and Planning
      Module IX: Knowledge Management Measurements and Methodologies
      Module X: Building a Business Case for Knowledge Management

      Introduction to Knowledge Management
      Understanding E-Business, CRM, and Knowledge Management
      A Roadmap for Success
      Aligning Strategy and Technology Choices
      Audit and Analysis
      Building an Implementation Team
      Blueprinting the Technology Infrastructure
      Results-Driven Development and Deployment
      Leadership, Change Management, and Corporate Culture
      Evaluation, Measurement, and Refinement

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