The Knowledge Management Education Hub

Abstract: In 2001 Kent State University established a graduate level program that granted a Master of Science degree in Information Architecture and Knowledge Management. The Knowledge Management concentration was a cornerstone of that degree program. The Knowledge Management concentration has sustained and thrived over the past ten years, though the path has not always been easy or clear. This case study describes the challenges encountered and the solutions developed over the past ten years. The case study discusses nineteen challenges and their solutions, in hopes that other institutions may benefit from Kent State University’s lessons learned and successes. The case study highlights issues that arise as an academic program matures, including: curriculum development and design, administrative support and alignment, faculty credentials and credibility, and research support.

Keywords: knowledge management education, knowledge management curriculum, course design, experiential learning, student learning models, knowledge management faculty credentials

Full text from publisher »

Denise A. D. Bedford: A Case Study in Knowledge Management Education ‑ Historical Challenges and Future Opportunities Electronic Journal of Knowledge Management, Volume 11 Issue 3, ICICKM 2012 / Jul 2013, pp199‑213

(cc) BY-NC-ND Electronic Journal of Knowledge Management, published by Academic Conferences and Publishing International Limited

Full text from publisher on issuu

Original conference paper:

• Denise A. D. Bedford: Challenges and Opportunities: Designing and Delivering a 21st Century Knowledge Management Education Program. in: Fernando Chaparro (Ed.): Proceedings of the 9th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning, Bogotá, Colombia, 18-19 October 2012. Reading, UK: Academic Publishing International Limited, 2012: 33 – 42 Full text » (Google Books)

Related Resources:

• Kendra Albright: Kent State University Master of Science in Knowledge Management. (Kent State University Press Release) SIKM Leaders @ groups.io, November 8, 2022 Read more »
• Marie Darling: Army Corps chief knowledge officer receives Kent State University Award. US Army Corps of Engineers Engineer Research and Development Center (News Stories), May 24, 2018 Read more »
• Kent State iSchool: School Of Information Appoints Goodyear Endowed Professor In Knowledge Management – Meet Kendra Albright. Kent State University, School of Information, July 28, 2022. Read more »
• Thomas Froehlich: Faculty Opening for the Goodyear Professor in Knowledge Management at Kent State University. ‘SIKM Leaders Community’ @ Groups.io, 03/09/16. Read more »
• Thomas F.: Seeking advice for the KM Master’s degree at Kent State. SIKM Leaders Community @ Groups.io, November 18, 2015. Join the discussion;
• Nick Boone: SLIS can land you more than a librarian job. The KentStarter, April 2, 2015 Read more »
• Nicole Gennarelli: Information Architecture And Knowledge Management To Celebrate 10th Anniversary. Kent State University (School of Library and Information Science News & Announcements), November 23, 2011 Read more »
  • Flo Cunningham: Kent man honored by KSU School of Library and Information Science. Patch (Kent, OH, Community Corner), December 12, 2011 Read more »
• St. Clair, G.: Knowledge Management Education Forum: KM Educators Seek Consensus at First Annual Summit. SMR International, Special Report, May 18, 2011 Fulltext from publisher »
• Kent State SLIS: Knowledge Management & George Washington University Unite for Education Forum. Kent State University, School of Library and Information Science (SLIS), September 19, 2011 Read more »
• Rabab Al-Sharif: Professor’s ties reach worldwide: Bedford sees value of global connections. Kentwired.com, February 11, 2010 Read more »
• Thomas Froehlich: Applications for Goodyear Professorship in Information Architecture and Knowledge Management at Kent State. ‘SIKM Leaders Community’ @ Groups.io, 09/21/08. Read more »
• Rhonda Filipan: Master’s Degree at Kent State in Info. Architecture and Knowledge Mngment: Enhanced & Refined. OPLINLIST mailing list, June 8, 2006 Read more »
• Michael JD Sutton: What is the Information Architecture and Knowledge Management (IAKM) Program at Kent State University in a Nutshell? JAIST-COE News – Newsletter of the Center for Strategic Development of Science and Technology, Japan Advanced Institute of Science and Technology (JAIST), Vol. 2 No. 1 Spring 2005 (Guest Column), pp. 1, 4 Read more »
• Sharon Edwards: Innovative M.S. in Information Architecture and Knowledge Management at Kent State University. EDTECH @ H-Net (Humanities & Social Sciences Online) Discussion Networks, 2 May 2001 Read more »

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