The Knowledge Management Education Hub

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The Knowledge Management Australia (KM Australia) forum, formerly a congress and conference (in 2011/12 branded as “Asia Pacific Congress”, in 2010 as “KM & Collaboration Australia”), is organized by Ark Group Australia. It will explore prospects and challenges in managing and retaining knowledge and information, networking and collaboration, social media and Web 2.0, sustainability and profitability.

Conference History:

(CANCELLED)
15th KM Australia 2018, 1-2 & 8-9 August 2018, Sydney & Canberra, Australia

Forum Theme: Knowledge Management Australia: Past, Present & Future
(1-day Forums with 2 half day post-congress workshops)

The Open Edition, Sydney

Post-forum Workshops:
Putting the Action back in Knowledge Management
Knowledge Management and Open Data for Innovation

Interactive Forum Events:
The Curious Cafe – open Q & A w. speakers

Keynotes:
Power of the People: Past, Present and Future

Presentations:
Knowledge Management and Learning through Corporate Blogging
Be the Change – Leading Legal Knowledge Management Teams THEN, NOW AND TO COME
Knowledge Management and Technology – A Blast from the Past and Future
The Evolution of Business Storytelling – past, present, future
What changes are ahead? Where are the opportunities you can’t afford to miss?
Knowledge Management: An Enterprise Wide Transformation
Knowledge Management at SBS Bank – Simplifying Access to Quality Information for members and team: Let’s Clean Up this Mess from the Past

The Australian Government Edition, Canberra

Post-forum Workshops:
A Simple and Effective Approach to Developing Your Knowledge Management Strategy and Implementing Framework
Commander’s Decision-making Cycle and Battle Rhythms

Interactive Forum Events:
The Curious Cafe – open Q & A w. speakers

Keynotes:
Power of the People: Past, Present and Future

Presentations:
Where do we begin and moving forward from that point
We Learn As One
What fraud, drug trafficking and murder can teach you about knowledge management
Knowledge Management in a Combined/Joint Environment
Turning the Page on Storytelling
Digital disruption: can KM “smooth” the way?
Reinventing Knowledge Management with Gamification

14th KM Australia 2017, 1-3 August 2017, Sydney, Australia

Post-congress Workshops:
Knowledge Management Principles in Action!
Driving Innovation through Collaboration
Change, Education, Training and Gaining Acceptance
Designing a Next Generation SharePoint Knowledge Network Platform
World Vision International: Bringing Your Communities Together
Accelerating Organisational Performance Outcomes through Advanced Knowledge Leadership Practices

Interactive Congress Events:
Preliminary – KM World Café Open Mike Session
Here’s What We Know So Far – Open MIKE World Cafe

Keynotes:
Knowledge Management – how is it really practised?

Presentations:
Reforming your Knowledge Management System
Creating Extraordinary Value from What Your Company Already Knows
Knowledge Sharing at Arup: A Case Study of Culture
Harness the Power of Integrated KM: A Dubai Police Case Study Presentation
Aligning CoPs with business outcomes
Surviving Thriving in a Disrupted World: An exploration of the role of knowledge practices and practitioners in catalysing invention, creativity and innovation to support and stimulate the agile enterprisea
Principles for the Knowledge Manager
Bringing Information to Life using Gamification
Widening our Horizons: Transforming an information service to meet an organisation’s needs using knowledge management principles
Virtual Songlines: Transforming cultural heritage knowledge into immersive and interactive simulations

STREAM ONE: Public Sector

Interactive Sessions:
Knowledge DNA: A case-study led interactive module

Presentations:
Quest for the Holy Grail – Dragging a monolithic organisation into the 21st Century

STREAM TWO: Creative Thinking

Interactive Sessions:
Mini-Interactive Module: Aligning your Knowledge Management strategies with the only constant – ‘Change’

Panel Debates:
Let’s Talk About AI

Co-located Events:
ISO KM Standards Meeting: An update on Knowledge Management Standards

KMedu relevant:
Principles for the Knowledge Manager

13th KM Australia 2016 Congress, 2-4 August 2016, Melbourne, Australia

Conference theme: Building Enterprise Wide Collaborative Bridges

Conference program n.a.

Pre-congress Workshops:
We Don’t Dare Forget How to Stick a Landing on Mars
How to Change your Culture in 10 days: An Agile / Lean Knowledge Management Case Study Led Blueprint
A Blueprint to Knowledge Management Sustainability
Senior Leadership Engagement and Change Management in a Large Knowledge Management project
KNOWledge SUCCESSion: An assembled “How To” gained from Dreamworks, NASA, Arup and others in creating sustained superior performance through knowledge co-creation
The Innovation Conversation: All of Us are Smarter than Any of Us

Interactive Congress Events:
Knowledge Management Clinic: Disperse organisatioonal Buy-In, Here’s What We Know So Far – World Cafe (Topics: Social Media and Collaboration, Working out Loud, Content and Information Management, Change Management, Process)
A World Cafe and Walkabout (Topics: Story Telling; Community and Knowledge; Collaboration, Resistance to Knowledge Management and Creating Value, Gamification)

Keynotes:
Had Queen Isabella Launched Robotic Ships: NASA Adventures in KM
IKON – Using SharePoint 2013 as a complete EDRMS, Intranet and Knowledge Management Solution for a 9,000+ Organisation

Presentations:
Embracing the Power of Complexity in KM
“What? – You want me to store my documents on a website!?” – Successfully Moving a Global Business From Shared Drives to a SharePoint-Based KM Platform
Designing For Amazing Customer Experience – The Role Of KM In a Customer Driven Strategy
So what is Working Out Loud? – Melbourne University Case Studies
Best of the Best – Insights from leading knowledge-led organisations
Disperse Organisational Buy-in
A Journey in Building Scalable Customer Centric Self Service and Support Content
Conveying Big Data Insights with Stories
Why are Enterprise Social Efforts Failing? A Lessons Learned Presentation
Knowledge Management in Singapore Power

12th KM Australia 2015 Congress, 4-6 August 2015, Melbourne, Australia

Conference theme: The Discovery and Re-Discovery of Knowledge: A New Face to Knowledge Management

Post-congress Workshops:
A Simple and Effective Approach to Developing Your Knowledge Management
Knowledge and Innovation Systems Management in the Public Sector: A Peer-To-Peer Discussion Workshop
A Blueprint to Knowledge Management Sustainability
Building Innovation On Collaboration – The Innovation Sweet Spot
KNOWledge SUCCESSion, a strategy for sustained high performance
Serious Games – Knowledge Acquisition, Codification and Sharing

Interactive Congress Events:
Here’s What We Know So Far – A World Café and Barriers to Knowledge Management (Topics: Social Media and Collaboration; Learning and Performance; Content and Information Management; Change Management; Creating Value and gaining buy-in; Identify facilitators & Barriers to Knowledge Management (Lessons Learned) and associated Knowledge Management practices (follow up discussion of audience participation @ presentation))

Panel Discussions:
Building KM Capacity in the Public Sector: The Importance of Developing a Coherent Approach to Program Management

Keynotes:
Applying “Agile” in Developing KM Strategies and Implementing Frameworks

Presentations:
Application of a Systemic Lessons Learned Knowledge Model for Organisational Learning Through Projects
Retaining and Acting on Critical Knowledge: The Case for Lessons Learned
Adapting Knowledge Management Environments
A Brief History of Knowledge Management at State Trustees
A NEW Beginning : Using a Knowledge Management Approach to Information Management in the notfor-profit sector – Case Study
Acquiring Advanced Talent to Develop Consistent Exceptional Performance
The Creation of an Agile Knowledge Platform
TBA
Gamification in Knowledge Management Initiatives
A Case Study on KM Adoption Strategies and Measures
The Journey of the Modern Knowledge Manager: Making Knowledge Management work in a non-traditional KM environment for 135 countries and 40
territories – A Case Study
Looking Through the KM Hourglass

KMedu Relevant:
The Journey of the Modern Knowledge Manager

11th KM Australia Congress 2014, 22-24 July 2014, Sydney, Australia

Conference theme (conversational event): Knowledge Border Crossings

Post-congress Workshops:
Exploring how technologies are enabling people and organisations to reach and engage clients in new ways
Transferring ‘sticky’ knowledge: the practitioners’ guide to retaining valuable expertise
Identifying and defining the theme of your organisation’s Knowledge Management Strategy using metaphors from other spheres of life
A Maturity Model for Communities
How do we make sense of the world so we can act in it?
Becoming a valued advisor: A practical approach to implementing knowledge projects as an internal professional service

Interactive Congress Events:
‘Message in a Bottle’ real time network mapping analysis (networking lunch)
Closing interactive activity

Panel Discussions:
KM across organisational functions
KM in Emergency Services
KM in Public Sector
KM in professional services

Keynotes:
Narrative based knowing, it’s not about telling stories

Presentations:
EPA Victoria’s expertise framework
Introducing Message in a Bottle – Seeking connections
Message in a bottle: Seeking connections
The other knowledge management
Knowledge management improving the effective delivery of science
Enterprise social networking- “buy 1 get 39,999 free”
The Role of Knowledge Management in a changing legal market
Designing a regional knowledge strategy
Building capability and knowledge sharing through an integrated approach
What gets measured gets exposure: Leveraging KM program measures
Oracle’s internal knowledge management: How is the KM within their own company being adapted to the changing organisational landscape

Special Session:
eXtension distributed learning case study presentations & panel discussion

Co-located Events:
NSW KM Forum Meeting

10th KM Australia Congress 2013, 23-25 July 2013, Sydney, Australia

Conference theme (conversational event): An Academy of Knowledge Management and Content

Conference program n.-a.

Post-congress Workshops:
Knowledge Management Strategic Alignment: A top down and bottom up aproach
Blueprint for creating a sustainable knowledge management framework
Identifying and capturing expertise: How to elicit the knowledge of your experts
Designing a community of practice (CoP) for strategic purposes
Making it real: Knowledge Centered Support (CKS) introduction and overview
“Message in a Bottle”: Experience it, learn about it, and use it for mapping your knowledge and…

Interactive Congress Events:
Informal Knowledge Management Conversations on Social Media, Technology, Best Practice, Collaboration, Change Management, Creating ROI

9th KM Australia – Asia Pacific Congress 2012, 24-26 July 2012, Sydney, Australia

Conference theme (conversational event): Knowledge Management: Putting the Pieces Together

Post-congress Workshops:
How to think like an expert
What is your critical knowledge?
Knowledge management in the public sector: solutions to overcome government unique challenges
Applying the Plan Do Check Act (PDCA) concept to knowledge management projects
How to elicit the knowledge of your experts?
Developing and nurturing communities of practice and networks

Interactive Congress Events:
Interactive debate: Making tacit knowledge explicit with collaborative technologies?
Knowledge management Book Exchange
KM Australia Lego Battle / Corner

Keynotes:
Free yourself and your staff to think

Presentations:
Staying relevant through KM in a dynamic and changing world
Using knowledge as a change lever to create process improvement
The end of the precedent lawyer? A case study of the evolving nature of professional support in a law firm
Building and developing knowledge sharing initiatives
Building social value in LEGO brick by brick
Mobile knowledge management: dealing with tools in the wild
Making your knowledge strategy stick
Integrating knowledge strategy and delivery in a global framework
Creating a KM culture to leverage technology: the FTA transit knowledge portal (TransPort)
Using digital devices for knowledge transfer and training
Genchi Genbutsu – The Japanese art of learning transfer
From knowledge to wisdom: KM case studies from Telstra

8th KM Australia – Asia Pacific Congress 2011, 18 – 21 July 2011, Sydney, Australia

Conference theme (conversational event): Conversations for Collaboration and Connection

Pre-congress Workshops:
Implementing the Gurteen Knowledge Cafe

Post-congress Workshops:
A participatory planning process for knowledge management projects
Using SharePoint to drive a transformational change agenda
Harvesting tacit knowledge
Understanding the four dimensions of knowledge management: personal, team, organisation and inter-organisation
Successful Knowledge Management endeavours and models
Learning from Indigenous knowledge systems

Interactive Congress Events:
“Go and complexity” session part 1: Praxis using a complex board game; What is the future of Knowledge Management? And how do we influence it?
“Go and complexity” session part 2: Organisational strategies, communication and collaboration
Open interactive forum: What is the future of KM? And how do we influence it?
Concluding collaborative discussion: Making knowledge management actionable

Keynotes:
Management mindsets in the 21st century

Practitioner case studies:
The role of communication and knowledge management in establishing multinational philanthropic support for health research
Informal knowledge sharing through social online learning
Enterprise 2.0 and mobile applications
Networking as ‘The way we do business around here’- a Production Services Network case study
Moving towards a knowledge-based organisation
Catering for the modern day knowledge worker: skills and capabilities that facilitate collaborative knowledge work
US Army KM perspective… where the action is!
How new technologies can help knowledge management

7th KM & Collaboration Australia, 21 – 23 July 2010, Sydney, Australia

Conference theme: Knowledge Management and Collaboration Australia

Post-conference Workshops: Workshops:
When words matter: knowledge sharing made better
Enhancing collaboration in world-wide organisations
Leveraging cultural diversity to enhance knowledge flows
Web 2.0 and Knowledge Management today; Implementing a successful knowledge management program
Making your knowledge management initiatives work

Interactive Conference Events:
Knowledge Management Trivia Hunt
Accelerated Networking Map
Anecdote Circles
Reverse Brainstorming Session: how do you destroy collaboration in and across the organisation?
Culture Archetype cards activities

Keynotes:
Managing knowledge in an uncommitted relationship
Return to yesterday: the Shell Global Solutions knowledge sharing story
Looking ahead to 2011 and beyond
Enhancing collaboration in worldwide organisations

Practitioner case studies:
Best practice communication and culture
Connecting KM with the business strategy and operations
Knowing who your experts are
Embracing customer knowledge in the design process
Connecting people with knowledge: how CPA Australia uses social media for learning, communities and collaboration

Presentations:
Knowledge Management Management – Approaches to KM pitfalls
A Baker’s Dozen Knowledge Management Insights

Sponsor Sessions:
TBA
TBA

6th KM Australia 2009, 4 – 7 August 2009, Sydney, Australia

Conference theme: Knowledge Management From Diverse Perspectives

Pre-conference workshops:
What are the big issues in Knowledge Management at the moment?

Post-conference workshops:
Creating knowledge sharing capabilities across cultures and generations
My big fat Knowledge Management and other crucial Knowledge Management rules
Building Knowledge Management competencies; Strategic knowledge mapping (SKM)
mpowering social networking by energising your community of practice (CoP)
Being a successful knowledge leader

Interactive Conference Events:
Knowledge Management method cards activity
World Knowledge Café: How can knowledge management be used to assist organisations and individuals to survive in our current economic climate?
Interactive one on one debate: Social computing has to all intents and purposes reduced Communities of Practice to file repositories
KM Arena – a unique networking opportunity

Keynotes:
Making KM strategic
Key account management with strategic knowledge mapping (SKM)
Collaborating across the cosmos: NASA’s work in knowledge management
TBA (sponsor keynote)
KM and innovation leverage for social inclusion and sustainable development in Latin America and the Caribbean (LAC) region

Practitioner case studies:
TBA
Taking your organisation through a KM change journey
TBA
Aligning KM with your business strategy
Next generation KM: breathing in new life with Enterprise 2.0
TBA
Knowledge management from an alternate perspective
Practical KM strategy and tactics

Sponsor Sessions:
Implementing a collaborative information management strategy

5th KM Australia 2008, 21 – 23 July 2008, Melbourne, Australia

Conference theme: Moving forward with an enterprise approach to knowledge, information and digital cultures

Post-conference Masterclasses:
Facilitating Intranet-based Social Networking within the Organisation
The Nuts and Bolts of Classifying Information
Enterprise 2.0: Knowledge Management’s New Capture and Discover Tools
Applying Social Network Analysis to Knowledge Management
Scalable Knowledge Management with Semantic Web Technologies
Social Information Architecture: from Behaviour to Structure
Combating Enterprise Dementia in 21st Century Organisations
Involving your Organisation in Strategising Knowledge

Interactive Conference Events:
Knowledge Management Roundtable speed debate: Technology is the silver bullet for knowledge management
Collaborative roundtable discussion
KM Arena – a unique networking opportunity

Keynotes:
Utilising intranet-based social networking
TBA (sponsor keynote)
TBA (sponsor keynote)
Information architecture: the next five years
Abandon your content management: KM in the age of GooTube
Knowledge management and web scale

Practitioner case studies:
The first six months: the experience of implementing KM within an organisation
Applying social network analysis to KM

STREAM ONE: Knowledge, culture and collaboration

Practitioner case studies:
Using Communities of Practice to realise value from collaboration
Understanding the core principles of information management
Storytelling and knowledge sharing
Creating a service culture through better management of knowledge

Sponsor Presentations:
TBA
TBA
A CIO perspective: practical change management, procurement and implementation

STREAM TWO: Content strategy and digital cultures

Practitioner case studies:
Using classification schemes to enhance discovery at Victoria Online
Optimising the accessibility of content and enhancing user experience
Web 2.0 in a 1.0 world
Managing digital rights for online information exchange

Sponsor Presentations:
Web 2.0: it’s not just “cool” anymore
Transforming unstructured data into structured data
TBA
Don’t seek and you will find: bringing content directly to your fingertips

4th KM Australia 2007, 23 – 25 July 2007, Sydney, Australia

Conference theme: Knowledge, Discovery & Collaboration

Post-conference Masterclasses:
Identity, community, and distributed intelligence… are we still allowed to talk?
The new dynamics of knowledge production and exchange in the Peer to Peer era
Developing a content framework

Workshops:
Knowledge Café – How does the “human element” contribute to knowledge management?
KM Arena – a unique networking opportunity

Keynotes:
Naturalising sense-making
An integrated approach to information management and eDiscovery (sponsor keynote)
Challenges of Managing Information in a Global Environment (sponsor keynote)
Customer-centric content management
Exploit technology for business advantage and go green as well! (sponsor keynote)
TBA (sponsor keynote)
Peer to Peer: the new paradigm for social innovation
Investing in learning capability: a good bet for uncertain times

Practitioner case studies:
Fostering a knowledge-sharing culture in your organisation
Employing blogs and wikis for knowledge and content management

STREAM ONE: Knowledge and Collaboration

Practitioner case studies:
Adopting KM in a program management office
Employing ‘Innovation Cafes’ to generate engagement and momentum
Knowledge management and culture change: the human element
Employing collaborative tools to enhance knowledge sharing opportunities
A view from the edge: a practitioner perspective on the future of KM in a network centric world
The journey of a knowledge management system in the Department of Defence

Sponsor Presentations:
E*Trade case study: Furthering the dissemination of information with Adobe technology
Finger on the pulse of a service driven business

STREAM TWO: Content and Discovery

Practitioner case studies:
Taming the intranet: creating a workforce-centric portal
Searching across the enterprise: managing litigation risk while managing knowledge
Enterprise content management (ECM) strategy: A government agency perspective
The form of content

Sponsor Presentations:
The Vignette digital services hub
Creating a strategic foundation for retention and development of knowledge
Transforming publishing in government
Implementing a CMS at OSIsoft using AuthorIT

3rd KM Australia 2006, 14 – 16 August 2006, Sydney, Australia

Conference theme: Knowledge Management, Content and Collaboration Australia

Post-conference Masterclasses:
Narrative Techniques in Knowledge Transfer and Collaboration
Lessons Learnt from Lessons Learnt
Specifying and Selecting Enterprise Search for Knowledge Applications
Selecting a Content Management System

Keynotes:
Narrative techniques in knowledge transfer and collaboration
Understanding the meaning of information: a new movement in computing (sponsor keynote)
Leveraging technology as the enabler of successful knowledge management (sponsor keynote)
Eureka! Enabling KM through search
Ten principles for effective information management
Building collaborative content management solutions (sponsor keynote)
Portal-based intranets -— a case study on how IBM’s customers benefit from KM, Content and Collaboration in a single solution (sponsor keynote)
Leaming from experience — lessons learnt from KM implementation

Practitioner case studies:
Implementing and encouraging the use of collaborative tools at Austrade
Collaboration tools enable effective knowledge sharing at Foster’s

STREAM ONE: Knowledge and Collaboration

Practitioner case studies:
Creating a knowledge sharing culture
Measuring the value of knowledge management
Case study on KM and Telstra Legal Services
Making meaning in 21st Century organisations

Sponsor Presentations:
Knowledge Workers: how to connect with the right information
TRIM Context 6: An ECM platform to drive your knowledge management initiative
Redeveloping a Knowledge System to standardise and create business efficiency
Managing expertise — unlocking the value of your knowledge base

STREAM TWO: Content Management

Practitioner case studies:
Ensuring your content management programme is a success
When two worlds collide: understanding the dichotomy of CM and KM
Content management: its evolution and its futures
Content discovery on a large intranet

Sponsor Presentations:
ECM: real solutions to real problems
To achieve business objectives and minimise risk, an organisation’s ability must be able to effectively manage and share its collective knowledge
Integrating compliance requirements into existing business processes
Bye bye PDF

2nd KM Australia 2005, 13 – 15 July 2005, Sydney, Australia

Conference theme: Promoting and sustaining a knowledge sharing culture

Post-conference Masterclasses:
Harnessing intellectual capital for exponential growth: Knowledge management, a way forward
The role of knowledge management to promote innovation in the effective and proactive enterprise
Cultivating communities of practice in organisations: what we are learning
From knowledge management to operational excellence

Panel Discussions:
Igniting creativity and converting it into organsational value

Keynotes:
Managing organisational knowledge: converting strategy into action
Facilitating knowledge sharing through search enabled processes (sponsor keynote)
Unlocking the true potential of the enterprise to transform content into knowledge (sponsor keynote)
Communities of practice and the three waves of KM
Building trust as a knowledge sharing foundation
BP’s story: the transition from knowledge management to operational excellence

Practitioner case studies:
Lend Lease – Achieving KM utopia: Giving sharing and cultural buy-in more than just lip service
RioTinto – Aligning communities of practice with business improvement
SA Department of Health and Human Services in the Public Sector – a knowledge management journey
ARUP – Initiating knowledge sharing and re-using knowledge

Sponsor Presentations:
The complex relationship between KM and IT: collaborating effectively to achieve set goals
Getting results despite the technology
Technology vs. people: finding the right balance of staff, resources and budget
Using rewards and incentives to support a knowledge sharing culture: where do they fit in?
KM and measurement: assessing the relationship of KM with Six Sigma and the balanced scorecard
Integrating your Web Content Management system with your Document Management System
Taking the blinkers off – a holistic approach to achieving taxonomy ROI

1st KM Australia 2004, 23 – 25 August 2004, Sydney, Australia

Conference theme: Realising the value of knowledge management

Post-conference Masterclasses:
Intellectual capital, corporate longitude and business agility
Sharing feelings and knowledge
Creating a culture of knowledge sharing
The FIVE elements of trust for knowledge sharing

Conference Workshops:
The Knowledge Academy: problem solving workshops facilitated by the UK’s leading knowledge management solution providers

Interactive Panel Discussions:
Knowledge management as an innovation tool

International Keynotes:
Knowledge navigation: Assessing the future as an asset and looking at the emerging perspectives of intellectual capital for leadership
Gaining senior buy-in and enhancing the flow of knowledge across your organisation
Building a knowledge Driven Organisation
East meets west in knowledge communities in Japan
Verity and Intellectual Capital Management (sponsor keynote)

Practitioner Presentations:
Driving knowledge performance: A continuous improvement approach to developing and implementing knowledge strategy
Overcoming the barriers and hurdles to creating a knowledge sharing organisation
Exploring Knowledge Management to support Organisational Change
Intellectual Capital Management in the Professional Services Enterprise

Sponsor Presentations:
Enterprise Content Management and Information Lifecycle Management: The Value of Content to an Organisation
Building knowledge capability
ActKM: variety from a complexity perspective
Leveraging the content within your organisation to deliver business efficiency and gain a competitive advantage
Getting results despite the technology: case studies in a bottom up approach to knowledge management
Context Management