Abstract: CONSISTENT MESSAGES ABOUT VALUE AND KNOWLEDGE FACILITATION AT CILIP’S 2015 CONFERENCE John Riddell and I attended Day 1 of CILIP’s 2015 conference in Liverpool to lead a master class on how to add value to your organisation as a ‘knowledge facilitator’. It turned out that not only was the concept of value
Knowledge Organization Education in Iran
Abstract: In this paper, we discussed the educational practices of the Knowledge Organization in Iran. This paper is a historical review. In order to analyze the educational practices of Knowledge Organization related researches are reviewed. Also, curriculums of The Iranian Ministry of Science, Research and Technology (MSRT) are analyzed to identify courses related to
Society of Knowledge Base Publishers*
The Society of Knowledge Base Publishers, sponsored by the Montague Institute, is a membership organization for information professionals engaged in managing intellectual assets in a business context. Members of this multidisciplinary community of practice include people from librarianship, knowledge management, organization development, corporate learning, information technology, and business management. The Society of
Knowledge Manager for Customer Service Success
Abstract: In my previous blog I outlined how important knowledge is to successfully deliver customer service, and how to overcome the challenges of creating a centralized, multichannel knowledge base. Ensuring that knowledge powers your customer service isn’t just about technology – and certainly doesn’t stop when your knowledge base goes live.
Simpósio Gestão do Conhecimento e Inteligência Competitiva
- Parte do 8º Congresso Internacional em Tecnologia e Organização da Informação (TOI)