Abstract: Knowledge champions (otherwise known as KM Champions, Knowledge Activists, Knowledge Stewards, Knowledge Coordinators, KM Reps) perform an important role in distributing your KM messages and activities consistently across an organisation. In the earlier KM literature KM Champions were envisaged as senior level activists promoting KM at a strategic level. Very little guidance exists
change management
Rules for leaders of knowledge citizens
Abstract: In 1909, Sam Walter Foss, a librarian at the Somerville Public Library in Massachusetts, wrote a paper entitled ‘Some cardinal principals of librarian’s work’. Interestingly, Foss emphasized and encouraged the role of the librarian to be a fundamentally social and people-oriented character as opposed to a shy and retiring ‘book lover’. This
Variety of titles: chief information, chief learning, and chief knowledge officers
Abstract: The need to manage what Hubert St. Onge, Director of Organizational Learning for Canadian Imperial Bank Corporation, describes as a firm’s intellectual capital, “the sum of human, structural, and customer capital,” has created opportunities for a new breed of executives skilled in leveraging valuable organizational knowledge. A variety of titles