Abstract: Purpose: This study aims to identify how and why chief learning officers (CLOs) build the learning organization. The study was undertaken in the conceptual framework of leadership and change by using the lens of the Marquardt Systems Model. Design/methodology/approach: This exploratory study used semi-structured interviews with 20 participants. The purpose
Abstract: I’ve been thinking recently about the role of sponsorship in enabling knowledge management, and it took me back to some Change Management principles which I learned from ChangeFirst, when I was responsible for Change Management as well as Knowledge Management at Centrica.The ChangeFirst model was based on Darryl Connor’s “Managing at the speed
The (Art of) “Knowledge Management, Learning & Communication” one-day forum, brings together the leaders in these fields to interactively demonstrate through case studies and strategies on recognising the correlation between the three and how to make them work together that will translate into bringing all these skills to the next level within your organisation.
Abstract: A survey has investigated the challenges and competencies needed by Chief Knowledge Officers, as well as the next stage in the development curve of CKOs. The primary role of the CKO is to convert knowledge into profit by leveraging the organization’s intellectual assets. Key CKO competencies include: interpersonal communication skills; passionate, visionary leadership