Filed in: chief information officer

Choosing the right leader for knowledge initiatives

Abstract: Choosing the right leader for knowledge initiatives is a crucial first step When the concept of knowledge management was new, it was common for an advocate or two–often employees associated with information technology–to introduce it into the enterprise. But now, as ideas about knowledge energize business strategies, companies are giving

Chief knowledge officers in government agencies

Abstract: Chief knowledge officers are the latest addition to agency management ranks. Now they’re trying to prove they belong there. A still-controversial practice called knowledge management is winning converts throughout federal agencies. Leading the movement is a group of jump-up-out-of-your-seat evangelists known as chief knowledge officers. Already, 13 agencies have added

Who’s in charge of knowledge management?

Abstract: THOUSANDS OF COMPANIES worldwide are spending millions of dollars on knowledge management systems. But fewer than 20% of these systems enhance the bottom line, while more than 30% are outright failures. Who’s responsible? Who can make the concept sing?