Abstract: …In the current economic climate, more than ever, organizations are striving to be lean and more competitive. There is a great opportunity to work with clients to fill this need to survive and thrive. Once they understand the impact that knowledge, enterprise or document management can have on their bottom line, they clamor
Abstract: We often overlook the importance of an organization’s structure in supporting the implementation of a KMS. This is a very critical consideration, because an organization will undergo significant change in the shift from a knowledge-hoarding to a knowledge sharing culture. A KMS isn’t a software package that’s easily installed and then forgotten about.
Abstract: The Department of Information Management and Library Studies (DIMALS) in the School of Business Information Technology at RMIT University, Melbourne, Australia, has undergone fundamental changes in mission and objectives since 1994. Faced with falling demand for its programs, growing competition from non-LIS departments, and changes both to the corporate strategy of the