Abstract: As part of APQC’s second Knowledge Management (KM) Advanced Working Group, the APQC research team worked with KM practitioners from leading organizations to create job descriptions for some of the most important positions on an organization’s KM core team: KM leader, KM specialist, KM communication director, and KM IT/business analyst. This document contains
Knowledge Management design team
Roles and skills for knowledge management – A TFPL Report
Abstract: This report is the results of the first ever research project to investigate the roles and skills required to create and maintain a knowledge environment. Much has been written about the theory of knowledge management and how it is being implemented, but until now little was known about the knowledge leaders and