APQC: KM Core Team Job Descriptions: Defining Key Positions and Their Responsibilities. American Productivity and Quality Center, August 12, 2010
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- O’Dell, C.; Hubert, C.: Governance, Roles, and Funding. In: O’Dell, C.; Hubert, C.: The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business. John Wiley & Sons, 2011: Ch. 8. Preview »