Abstract: The purpose of the organisation’s Knowledge Management (KM) team is to provide knowledge management services and solution to the organisation. By KM I mean the ability to learn from experience (and continuously improve and build value and capability), to innovate, to share knowledge as a community, and to apply ever-improving standards of performance
Knowledge Management team
How to Sell Knowledge Management
Abstract: Proven Practices for Promoting a Knowledge Management Program offers techniques and advice from Stan Garfield, a seasoned knowledge management professional and expert with decades of experience in the field. You’ll learn the essential elements of a knowledge management program; how to lay the foundation for success; the secrets to obtaining
Knowledge Roles, Knowledge Management Skills, and Organization Structures
Abstract: There is no right way to organize for delivery of knowledge management. Much depends on the existing structures and responsibilities that already exist within an organization. We have already considered the role of the knowledge leader. But what kind of organization does he or she need in support? We consider in turn:
Knowledge Professional’s Role in Knowledge Management
Abstract: Many KM activities require extensive and unusual expertise. In particular, analysis of knowledge-intensive (K-I) activities — the mental tasks people perform and the mental models they use to deliver work products — is complex and based upon deep insights into what typically takes place in the knowledge worker’s mind during different stages of
Practices of knowledge managers
Abstract: Purpose – This paper aims to look at the practices of those who are in charge of knowledge management in corporations: the knowledge managers. Design/methodology/approach – Using the activity system model, the study observes the work of four knowledge managers embedded in the same organizational context (the company Lafarge).