Abstract: One of the critical challenges for newly appointed Chief Knowledge Officers, Knowledge Chiefs, and KM team leaders is the composition of their team. Of course, you may not always have a completely free hand in putting together your team, particularly if the KM function in your organization predates your arrival to lead it.
Abstract: This chapter provides an overview of the professionals who form part of the KM team. The key skill sets required to carry out KM responsibilities are described using a variety of frameworks. The new role of CKO (Chief Knowledge Officer) and CLO (Chief Learning Officer) are introduced, and their evolution from the more
Abstract: This report is the results of the first ever research project to investigate the roles and skills required to create and maintain a knowledge environment. Much has been written about the theory of knowledge management and how it is being implemented, but until now little was known about the knowledge leaders and