The HDI Service & Support World Conference, produced by Informa, successor of SupportWorld Live and Service Management World, unites IT Service Management, Customer Support, and Technical Support professionals under one roof to explore the latest trends, frameworks, and solutions shaping the industry. Connect with peers, learn from experts, and gain the insights you need to
support management
Help Desk Institute (HDI)
The Help Desk Institute (HDI), from 1999-2007 also known as ThinkService, part of the Tech Division of Informa,1) offers the following Knowledge Management education and training



