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Information Today offers the following Knowledge Management education and training opportunities:

Conferences

  • Knowledge Management & Enterprise Solutions Conference (KMWorld)* 1)
    • Co-located events: Pre-conference workshops, Enterprise Search & Discovery 2), Taxonomy Boot Camp, Text Analytics Forum, Complexity in Human Systems Symposium**3), Office 365 Symposium**, SharePoint Symposium**, Intranets Conference**, Content Management track**, BPM Boot Camp 2008
  • Taxonomy Boot Camp London
  • Enterprise Search & Discovery 2)
  • Global Conference and Exhibition on Electronic Information & Knowledge Management (InfoToday)** 4)
    The Global Conference and Exhibition on Electronic Information & Knowledge Management (InfoToday) is featuring three core conferences for information professionals and knowledge managers: National Online, KnowledgeNets, and E-Libraries… KnowledgeNets provides complete coverage of knowledge management and its applications within today’s organization. The conference includes practical programs and case studies on the theories, practices, processes, tools, and solutions for enterprise knowledge networks…
    • InfoToday 2003, May 6–8, 2003, New York, NY, USA
      • Conference theme: Way Beyond Cool: Information for the Real World
      • KnowledgeNets tracks: Knowledge Communities; Innovation & Networks; Strategies & Tools; KM Tools; Knowledge Metrics & ROI; Retaining Knowledge
      • Relevant workshops: Knowledge Management: Concepts, Methods, and Practice; Self-Organization: Personal KM; The Knowledge Value Chain; Practical Taxonomy: Developing Workable Knowledge Classification Systems
    • InfoToday 2002, May 14-16, 2002, New York, NY, USA
      • Conference theme: Nearing Nirvana — Digital Content at the Turning Point
      • KnowledgeNets tracks: KM ROI & Leading Strategies; E-Learning, Content & KM Strategies; E-Government & KM Applications; KM & Content Management; Collaboration, Communities & KM
      • Relevant workshops: Tying Information & Knowledge Together: Successful Strategies; Self-Organization: Personal KM; Implementing Knowledge Management: An Overall Architecture & Framework; Mapping Organizational Knowledge; Performance-Centered Business Models & Processes: Keys to Effective KM
    • InfoToday 2001, May 15-17, 2001, New York, NY, USA
      • Conference theme: …
      • KnowledgeNets tracks: Organizational Strategies and Processes; Technology and Knowledge Architecture; KM and Content Management; KM Technology & Applications; Knowledge Sharing and eLearning; Measuring, Valuing & KM Case Studies
      • Relevant workshops: Knowledge@Work: Models and Processes; Implementing Knowledge Management: An Overall Architecture and Framework; Knowledge Management: Beyond the Basics
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  • Knowledge Management Industry Leadership Summit (KM Summit)** 1)
    The KM Industry Leadership Summit (KM Summit) is a gathering of thought-leading executives who are KM practitioners, analysts and developers to set the agenda for the industry.
    • KM Industry Leadership Summit, June 21-23, 2000, Camden, Maine, USA
    • KM Industry Leadership Summit, June 16-18, 1999, Camden, Maine, USA
    • KM Industry Leadership Summit, July 16 -17, 1998, Camden, Maine, USA
    • KM Industry Leadership Summit, October 3-4, 1997, Camden, Maine, USA

Webinars

KMWorld Web Events

  • Apr 2022: Knowledge Management Strategies for the Digital Transformation Era
  • Mar 2022: Transforming Customer Experience with Knowledge Management
  • Feb 2022: The Top Trends in Knowledge Management for 2022 (roundtable)
  • Jan 2022: Accelerating Analytics and AI with Knowledge Graphs
  • Nov 2021: Increasing Employee Productivity with Knowledge Management
  • Oct 2021: Game-Changing Breakthroughs in Knowledge Management
  • Jul 2021: Overcoming Knowledge Silos and Accelerating Insights
  • May 2021: Transforming Customer Experience With Knowledge Management
  • Apr 2021: Modernizing Your Knowledge Management Strategy for Digital Transformation
  • Jan 2021: The Top Trends in Knowledge Management for 2021
  • Nov 2020: From Virtual Idiots To Virtual Wizards: Transforming Chatbots With Next-Gen Knowledge
  • Oct 2020: Game-Changing Breakthroughs in Knowledge Management
  • Aug 2020: Knowledge Engagement in the Era of Flex Work
  • Jul 2020: Leveraging Knowledge Graphs for Better Knowledge Management
  • May 2020: Transforming Customer Experience with Knowledge Management and Artificial Intelligenc (AI); Knowledge and Project Cortex – the Microsoft 365 Vision
  • Apr 2020: Revitalizing Your Knowledge Management Strategy for Digital Transformation
  • Feb 2020: The Top Trends in Knowledge Management for 2020
  • Jan 2020: Apply Knowledge Graphs and Search for Real-World Decision Intelligence
  • Oct 2019: Game-Changing Breakthroughs in Knowledge Management
  • Jan 2019: The Top Trends in Knowledge Management for 2019
  • Nov 2018: Deriving Knowledge Insights with Cognitive Computing
  • Oct 2018: How Knowledge Management Can Improve Customer Experience
  • Sep 2018: Game Changing Breakthroughs in Knowledge Management
  • Jun 2018: Cognitive Computing, AI, and Next Gen Knowledge Management
  • May 2018: How to Succeed with Information and Knowledge Management in the Cloud
  • Jan 2018:Top Trends In Knowledge Management for 2018
  • Dec 2017: Fostering Sustainable Communities with Office 365
  • Nov 2017: Deriving Knowledge Insights with Cognitive Computing
  • Sep 2017: Game Changing Breakthroughs in Knowledge Management
  • Jun 2017: How to Succeed with Cloud-Based Knowledge Management
  • Mar 2016: Businesses Don’t Know…What they Don’t Know
  • Feb 2016: Knowledge is Power: How to Use Knowledge Management to Drive Experience; Technical Knowledge Discovery: How Smart Engineering Organizations Leverage Their Expertise
  • Nov 2015: The Future Of Knowledge Management (KM)
  • Sep 2015: Cognitive technologies: A complete game-changer for knowledge solutions
  • Aug 2015: Game-Changing Breakthroughs in Knowledge Management with Unstructured Content
  • Apr 2015: See what you’ve been missing: Use knowledge graphs to turbocharge knowledge management in the enterprise
  • Feb 2015: Knowledge solutions for mobile devices – making smart phones even smarter
  • Aug 2014: Why a centralized knowledge solution is the power behind a solid customer engagement strategy
  • May 2014: Bring Your Knowledge in Focus
  • Aug 2013: Increase Customer Support Performance with Knowledge
  • Jan 2013: Knowledge-powered Customer Service
  • Jun 2012: Knowledge Management Unplugged: Classifying the Five Types of Knowledge Management Software for Service and Support
  • May 2012: Unleash Transformative Customer Experiences with Knowledge-Powered CRM
  • Jan 2012: The New Knowledge Management: The Heart of a Multi-Channel Customer Experience
  • Mar 2011: Return On Instinct
  • Nov 2010: Unleash Business Value and Differentiation with Knowledge-Infused CRM; Five Ways Enterprise 2.0 Can Transform Your Business
  • Mar 2010: Developing a Knowledge Sharing Culture in the 21st Century
  • Feb 2010: Success in 2010: Realizing the Benefits of Enterprise 2.0
  • Jun 2009: 31 Flavors of Knowledge Management: Which Flavor is Right for Your Customer Service and Support?
  • May 2009: 5 Steps to Socializing Your Knowledge Repository
  • Nov 2008: Knowledge Management 2.0 – A Must in 2009
  • Oct 2008: New Generation Knowledge Management: Social Knowledge Networks
  • Mar 2008: Multidimensional Knowledge Management: The Rule-Changing Approach to Improving Customer Experience and Contact Center Performance; 5 Steps to Supercharge Customer Service with Dynamic Knowledge Management
  • Feb 2008: Leveraging the Power of Unified Information Access for Effective Knowledge Management; Using Knowledge Management in the Real World
  • Aug 2007: Knowledge Management for Financial Institutions – Investment Research; Harvesting Enterprise Wisdom through Social Search
  • Apr 2007: Knowledge Management 2.0 Potential, Pitfalls and…Payoff; Trends and Rule-Changing Innovations in Knowledge Management for Customer Interactions: What They Are and How to Leverage Them; Relational Navigation: Delivering on the Promise of a Semantic Web
  • Feb 2007: Lessons from Knowledge Management disasters and successes
  • Nov 2006: Use enterprise search to see the “big picture” of institutional knowledge management
  • Sep 2006: The use of blogs and wikis will continue to grow… do you have a plan?
  • Aug 2006: Haynes and Boone’s Superior Services Rely on Knowledge Management; What’s Next for Knowledge Management – Driving Real Business Results
  • Jul 2006: Enterprise 2.0: Reach Beyond Email. Organize Beyond Intranets
  • Aug 2005: The Long Tail of Enterprise Search: Five Case Studies in Knowledge Management
  • Nov 2004: Securing Regulatory Compliance Through Affordable Knowledge Management Solutions
  • Sep 2003: Knowledge Automation: Harnessing the Power of Knowledge for Service and Support

Web Channels

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Notes:

1) Until 1999 KMWorld was organized by Knowledge Asset Media (KAM), acquired by Information Today in 2000
2) Enterprise Search & Discovery was known as the Enterprise Search Summit Spring & Fall; now: co-located at Knowledge Management & Enterprise Solutions Conference (KMWorld)
3) The Complexity in Human Systems Symposium (new 2019) is a joint production of the Cynefin Centre for Organizational Complexity, Information Today, and Dysart & Jones Associates.
4) In 2001 InfoToday replaced the National Online Meeting and its co-located IOLS (Integrated Online Library Systems) by the InfoToday; InfoToday was discontinued in 2003

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