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The one-day Asian Knowledge and Innovation Forum (AKIF; Chinese: 亞洲知識及創新論壇), formerly the Asian Knowledge Forum (AKF; Chinese: 亞洲知識論壇), a Forum cum Hong Kong Most Admired Knowledge Enterprises (MAKE) Award Presentation Ceremony, and the Hong Kong Most Admired Knowledge Enterprises (MAKE) Award Presentation Ceremony, provides a rare occasion in which all management and organizational development professionals and practitioners can benchmark and review annually their know-how with the real work practices from companies and organizations. These corporations have won success in their world-class services from satisfying customers, clients and stakeholders through using knowledge technology and leveraging their hidden organizational knowledge.

In conjunction with the Hong Kong Most Innovative Knowledge Enterprises (MIKE), formerly the Hong Kong Most Admired Knowledge Enterprises (MAKE) Award Ceremony.

The main organizer of the forum is the Behaviour and Knowledge Engineering Research Centre, formerly the Knowledge Management and Innovation Research Centre and the Knowledge Management Research Centre, at the Department of Industrial and Systems Engineering, Hong Kong Polytecnic University.

Conference History:

AKIF 2025, 26-27 February 2025, Hong Kong

Conference Theme: From practice to impact: optimising generative AI in knowledge management and innovation (從實踐到實效：優化生成式AI在知識管理與創新中的應用)
(Co-organizer: Arup University; Supporting organisations: Cyberport; Data Literacy Association; Hong Kong Knowledge Management Society; Institute for Knowledge and Innovation Southeast Asia, Bangkok University; Knowledge Management Development Centre)

Note: 1st day venue: Hong Kong Polytechnic University; 2nd day venue: Hotel

Keynotes:
Policy meets innovation: Navigating the generative AI revolution in a digital economy
Harnessing generative AI: Overcoming adoption challenges and driving innovation
Beyond AI: The future of artificial general intelligence
How AI is enhancing our domain knowledge, not reducing it
Navigating the generative AI landscape: Executive’s FAQs
Navigating the future: Key trends in GenAI and how companies can stay ahead (honorable speech)

Parallel session: Knowledge management
Building bridges with bricks: Facilitating knowledge sharing through play
Hong Kong MIKE winners sharing:
– ArchSD’s co-creative momentum: Embracing inno-driven knowledge sharing and collaboration (Architectural Services Department, HKSAR Government)
– Cultivating innovative culture in Towngas (Hong Kong and China Gas Company)
– Revolutionising construction: Harnessing AI for enhanced efficiency and productivity (Leighton Contractors (Asia))

Best in action: Insights and challenges from MIKE winners
Interactive session: Unleashing hidden insights: A data-driven approach to knowledge management

Hong Kong Most Innovative Knowledge Enterprise (MIKE) Award ceremony

Parallel session: Artificial intelligence
The LLM doesn’t know it all! The potential for structured knowledge in the era of GenAI
Crafting effective prompts ‒ Prompting engineering techniques and best practices
Bridging technology and people: The AI journey with RAG

Cyberport session:
Generative AI in action: Insights and lessons
From practice to impact: Optimising generative AI in knowledge management and innovation

Innovation tours:
China Mobile 5G Innovation Centre
Hong Kong International Airport Innovation Lab
SenseTime Experience Centre

AKIF 2024, 27-28 March 2024, Hong Kong

Conference Theme: Generative AI: Transforming Knowledge Management and Innovation (生成式AI ∶ 重塑知識管理與創新)
(Co-organizer: Arup University; Supporting organisations: Data Literacy Association; Hong Kong Knowledge Management Society; Institute for Knowledge and Innovation Southeast Asia, Bangkok University; Knowledge Management Development Centre; Landray; Research Center for Technological Innovation, Tsinghua University; Wegrow)

Note: 1st day venue: Hotel; 2nd day venue: Hong Kong Polytechnic University

Keynotes:
Unveiling the Pandora’s box: exploring the risks and ethical implications of generative AI
Serendipity by design: integrating generative AI in knowledge management for innovation
Impact of generative AI and metaverse on KM and learning
Application of Large Language Models in knowledge management
AI in action to enhance customer experiences and public safety

Workshops:
Mini-workshop on generative AI
Evaluating and enhancing generative AI compatibility in knowledge management: a hands-on workshop

Panel discussions:
Harnessing lessons: navigating generative AI in the business landscape

Presentations:
Leveraging and uses of large language models in knowledge management processes
Creative synergy: unleashing potential with generative AI

Global and Hong Kong MIKE Award 2023 Presentation Ceremony

MIKE Award 2023 winners presentations:
Sustainable energy innovations: how FinDreams Battery is reshaping the industry through knowledge and research
Flight path to the future: tech-driven knowledge sharing in Airport Authority Hong Kong
Sustaining momentum: how EMSD fuels knowledge sharing to provide E&M services for enhancing the safety and quality of life of Hong Kong

Global MIKE Winner sharing:
Unleashing knowledge management and innovation: Cognizant’s strategy and implementation experience
Fostering innovation and knowledge management in Dubai Municipality: strategies and impact (CANCELLED)
Transforming urban mobility: PT MRT Jakarta’s journey in knowledge management and innovative solutions
Synergising AI and intellectual capital: managing knowledge in the AI era

Hong Kong MIKE Winner sharing:
Strategic insights: data-driven knowledge management for business success
Bridging minds: enhancing connectivity in construction knowledge

Innovation tours:
Hall of Innovation & Hall of Future Energy, Towngas
Experience Centre, Hong Kong Science and Technology Park
Experience Centre, Microsoft

AKIF 2023, 28 March 2023, Hong Kong

Conference Theme: Amplifying Success with Knowledge and Innovation in Age of Digitalization (知識+創新:賦能數碼時代,智繪成功新境)
(Co-organizer: Arup University; Supporting organisations: Hong Kong Knowledge Management Society; Institute for Knowledge and Innovation Southeast Asia, Bangkok University; Knowledge Management Development Centre; Construction Innovation and Technology Application Centre)

Keynotes:
How AI and machine learning impact knowledge sharing and innovation?
Creating shared value by empowering technology start-ups to solve real business problems
City 3D map, spatial & operational data – from generation to application

Workshops:
Knowledge café – Knowledge management and innovation in a world of increased digitalisation: Its challenges, and opportunities
Leveraging crowdsourcing to increase innovation performance

Hong Kong MIKE Award 2022 Presentation Ceremony

MIKE Award 2022 Winners presentations & sharing:
Building capabilities for the utility of the future (Hong Kong Top Winner: CLP Power Hong Kong Limited)
Building sharing, collaborative and creative culture in new working model (Global Top Winner: PTT Exploration and Production Public Company Limited)
Sharing: Hong Kong MIKE Award Winners
– Nurturing knowledge sharing culture to improve service quality (Caritas Jockey Club Lok Yan School)
– From offline to online: A new era of knowledge in Water Supplies Department, HKSAR

Sites visit: (Hong Kong Polytechnic University)
State Key Laboratory of Ultra-Precision Machining Technology
Aviation Operations and Control Laboratory

AKIF 2022, 27 April 2022 (afternoon), Virtual venue

Conference Theme: Driving a Culture of Excellence Through Effective Knowledge Management
(In conjunction with the 2021 Global and Hong Kong Most Innovative Knowledge Enterprise (MIKE) Award Presentation Ceremony; Co-organizer: Arup University; Supporting organisations: Hong Kong Knowledge Management Society; Institute for Knowledge and Innovation Southeast Asia, Bangkok University; Construction Innovation and Technology Application Centre; Research Center for Technological Innovation, Tsinghua University; Areopa Group; Japan Intellectual Asset Management Association)

Keynotes:
Build digital knowledge spiral and boost business to create more value
Innovation for services excellence in Henderson Land
Thriving through transformation with knowledge and innovation
Building a data-based knowledge company
Holistic Knowledge Management enabled by digitalization
How knowledge management and digital transformation support Mobarakeh Steel Company (MSC) production

Global MIKE Award Presentation Ceremony
Hong Kong MIKE Award Presentation Ceremony

AKIF 2021, 26 March 2021 (afternoon), Virtual venue

Conference Theme: Knowledge and Innovation in the Post Pandemic Era
(In conjunction with the 2020 Hong Kong Most Innovative Knowledge Enterprise (MIKE) Award Presentation Ceremony; Co-organizer: Arup University; Supporting organisations: Hong Kong Knowledge Management Society; Construction Innovation and Technology Application Centre)

Keynotes:
Championing with technologies and innovation in a digitally connected world
The Hong Kong innovation & tech sart-up ecosystem and how start-ups adapt to the pandemic and thrive in the new normal
Democratise digital literacy to empower knowledge intelligence

Presentations:
Navigating uncertain futures with insights and foresights
Digitalisation in the retail industry
Health and wellbeing buildings in the context of the post pandemic era

Hong Kong MIKE Award Presentation Ceremony

AKIF 2020, 30 June 2020, Hong Kong, China / Virtual venue

Conference Theme: Exploring Smart Technology-Led Transformation and Innovation (智能技術帶領蛻變與創新)
(In conjunction with the 2019 Hong Kong Most Innovative Knowledge Enterprise (MIKE) Award Presentation Ceremony; Co-organizer: Arup University; Supporting organisations: Construction Industry Council)

Note: The forum was scheduled for 29-30 June and Februalry 10-11, 2020.

Pre-conference Masterclasses (CANCELLED):
Foresight: exploring the implications of Megatrends (Jun 29)

Keynotes:
How artificial intelligence and cloud can fuel digital transformation in business
Planning of a smart hospital
ProTech: Integration of information technology in building projects
Rewriting our brain to exploit collaboration, innovation and learning in the age of digitalisation (CANCELLED)
How to overcome the challenges of remote collaboration
Closing Keynote (CANCELLED)

Interactive workshops (CANCELLED):
Exploring the winning recipies of a knowledge management programme

Hong Kong MIKE Award Presentation
Presentation/Sharing by Hong Kong MIKE winners

Pre-/Post-conference Site Visits (CANCELLED):
Electrical and Mechanical Services Department Headquarters – Innotour (Jun 29); Sino Innovation Laboratory (Jun 29); Explorium Hong Kong, Fung Academy (Jun 30)

Co-located events:
HKKMS meeting: Opportunities and challenges in Learning & Teaching during the Covid-19 era: Experience gained from HKPolyU (Jun 29); Knowledge Management Global Network (KMGN) Conference (Feb 12 CANCELLED)

AKIF 2019, 25 April 2019, Hong Kong, China

Conference Theme: Knowledge Technology Leading To Innovation (知識科技引領創新)
(In conjunction with the 2018 Asian Global Most Innovative Knowledge Enterprise (MIKE) Award Presentation Ceremony; Co-organizer: Arup University; Supporting organisations: Construction Industry Council)

Keynotes:
Innovation in construction industry
Co-creating cutting-edge living environment with Sino (CANCELLED)
Knowledge management implementation in Huawai (CANCELLED)
Business analytics in aviation management: Decision support applications with data modelling
The innovation landscape in the UK and case sharing
Institutional knowledge Management in the era of big data and artificial intelligence

MIKE Award Presentation Ceremony
Global MIKE Award winners case sharing

AKF 2018, 17 March 2018 (afternoon), Beijing, China

(In conjunction with the International Conference on Innovation & Knowledge Management (iKM), Mar 17-18, and the Asian, China & Global IOU Most Admired Knowledge Enterprise Award (MAKE2017) Presentation Ceremony; Host Organizer: Research Center for Technological Innovation, Tsinghua University)

Keynotes:
Smart capital and innovation
From knowledge management to artificial intelligence—thinking and practice of building a smart organization

2017 MAKE Awards Ceremony
Best Practice Sharing of 2017 China, Asian and Global (IOU) MAKE Award winners

Special Events:
Innovation and Knowledge and Management Alliance Launch Ceremony
Launch Ceremony of the Most Innovative Knowledge Organization (MIKE) Award

AKF 2017, 12-13 January 2017, Hong Kong

Conference Theme: Enhancing Service Innovation in the Age of Digitalization (數碼化時代的服務創新)
(In conjunction with the Most Admired Knowledge Enterprise Award (MAKE2016) Presentation Ceremony; Co-organizer: Hong Kong Knowledge Management Society)

Keynotes:
Can Design Thinking Help us Understand What it Takes to Survive and Thrive in an Exponential World?
What is not a Service Business Today
Future Center and its Support to Open Innovation
Asia Miles Stakeholders-Centric Innovation – How Corporates can innovate with Design Thinking and Human Centered Innovation?

Round Table Discussions:
How to Implement Design Thinking to Innovation Services

MAKE Award Presentation Ceremony (Asia, Hong Kong and Mainland China)

Service Innovation (sharing session)

Service Innovation (case presentations)
AFCONS – Leader in Adoption of Digitalization in Infrastructure Sector
Enhancing Knowledge-based Innovation Strategies for Sustainable Competitive Advantage
Discover Better Answers – Our Digital Platform to Harness the Insights of Our People
Accelerating Knowledge Activation through Digitalization
Knowledge Management Technique for Enhancing Company Brand Image Building
Hong Kong Police Force as a Knowledge Enterprise Seeking Perpetual Service Enhancement
Enhancing Service Innovation through Leadership in Learning
Enhancing Clients’ Satisfaction through Better Web Services in Korea Water Resources Corporation
Digital Intelligence – Knowledge Management for Futuristic Business

Post-conference Company Visits (Jan 13):
Marvel Digital Limited, Woods Bagot, Hong Kong Science and Technology Parks Corporation

AKF 2016, 21-22 January 2016, Hong Kong, China

Conference Theme: All companies are the same, but how they manage their knowledge makes the real difference
(In conjunction with the Asian, Hong Kong, Mainland China & Global IOU Most Admired Knowledge Enterprise Award (MAKE2015) Presentation Ceremony; Supporting organisations: Chinese General Chamber of Commerce; Chinese Manufacturers’ Association of Hong Kong; Cyberport; Federation of Honk Kong Industries; Hong Kong Computer Society; Hong Kong Council of Social Service; Hong Kong General Chamber of Commerce; Hong Kong Institute of Certified Public Accountants; Hong Kong Institute of Patent Attorneys; Hong Kong Management Association; Intellectual Property Department, Government of Hong Kong Special Administrative Region; Innovative Entrepreneur Association; Association of International Accountants – Hong Koing Branch; Hong Kong Productivity Council)

Pre-conference Seminars:
Knowledge Management and Big Data 2.0

Keynotes:
The Winning Recipe of Knowledge Management Implementation in Enterprises
Operationalizing Knowledge Management in the SAF
Knowledge Management Practices and Trends in China
Knowledge Management Torches Research, Development and Innovation at COFCO
Creating Values in Delivering Public Architecture through Learning & Knowledge Management

MAKE Award Presentation Ceremony (Asia, Hong Kong, Mainland China, Global IOU)

MAKE Company Presentations:
Making Company Knowledge Bite-sized and Portable – the Arup Burst
The Role of IT in Knowledge-based Management at Bandar Imam Petrochemical Co.
Strategy Management and Knowledge-based Management at Bank Pasargad
Reflection on Knowledge Management Implementation in the Education Sector
Powering New Era through Continuous People Development
Transforming Knowledge at EY
Accelerating Growth through Knowledge Management
Leveraging Disruptive Technologies for Fostering KM Program
Ways to Induce Voluntary Participation from Employees to Knowledge Management
The Process Oriented Knowledge-based Management at Mobarakeh Steel Co.
Implementation of Five Priorities Strategic at PT Pertamina (Persero)
Journey to the Next Level
Outlook and Trend about Knowledge Management
TELKOM Indonesia, Strongest by Best People
Knowledge Management Practices in Retail Industry
Knowledge Innovation for Creating Value to Customers
Ready – Steady – Go – The Creation of an Agile Knowledge Platform

Knowledge Market (Participants meet with speakers in round tables)

Post-conference Company Visits (Jan 22):
CLP Power Hong Kong Limited, Hong Kong Police Force

AKF 2015, 13-15 January 2015, Hong Kong, China

Conference Theme: Sustaining your business through knowledge productivity
(In conjunction with the Asian, Hong Kong and Mainland China Most Admired Knowledge Enterprise Award (MAKE2014) Presentation Ceremony; Co-organizer: Hong Kong Productivity Council; Supporting organisations: Chinese General Chamber of Commerce; Chinese Manufacturers’ Association of Hong Kong; Cyberport; Hong Kong Computer Society; Hong Kong Council of Social Service; Hong Kong General Chamber of Commerce; Hong Kong Institute of Patent Attorneys; Hong Kong Hotels Association; Hong Kong Institute of Certified Public Accountants; Intellectual Property Department, Government of Hong Kong Special Administrative Region; HKiA®; Innovative Entrepreneur Association)

Pre-conference Workshops:
Social Media and Social Knowledge for Business; Knowledge Management for SMEs; Big Data and Knowledge Management

Opening Speeches:
Knowledge Management Sharing
Knowledge Lights Organizational Intelligence
Why Knowledge Management – for a Global Consulting Firm?

Sharing by winners of MAKE Award (Asian, Hong Kong and Mainland China)
MAKE Award Presentation Ceremony cum Dinner Banquet

Post-conference Company Visits (Jan 14/15):
Hong Kong Productivity Council, Arup, Hong Kong and China Gas Co. Ltd., Huawei, KM Organization in Shenzhen (to be confirmed)

Forum on “Raising Productivity through Knowledge Management”, 21 February 2014, Hong Kong Productivity Council, Hong Kong

(In conjunction with the Hong Kong and Global Most Admired Knowledge Enterprise Award (MAKE2013) Presentation Ceremony; Co-organizer: Hong Kong Productivity Council; Supporting organisations:…)

Speeches (3)

2013 Hong Kong and Global Most Admired Knowledge Enterprise (MAKE) Award Presentation

Special Topic Presentations:
Detailed application of knowledge management in small and medium-sized enterprises (2)

Global MAKE Case Sharing Sessions:
Layoff Office of China Merchants Securities
Specialized Services and Competency Training Center of the Police College of the Hong Kong Police Force

Hong Kong MAKE Case Sharing Sessions:
Hong Kong and China Gas Co.

Panel Discussions:
A conversation with the winners of the Hong Kong Most Admired Knowledge Enterprise Award

Forum on “Learning from Best Knowledge Enterprises”, 18 December 2012, Cyberport Entrepreneurship Centre, Hong Kong

(In conjunction with the Hong Kong Most Admired Knowledge Enterprise Award (MAKE2012) Presentation Ceremony; Co-organizer: Hong Kong Cyberport Management Company; Supporting organisations:…)

Speeches (5)
Award Presentation to Winners of Hong Kong Most Admired Knowledge Enterprise (MAKE) Award

MAKE Case Sharing Sessions:
Top Winner of Hong Kong MAKE Award 2012 (Hong Kong Productivity Council)
Winner of Asian MAKE Award (Woods Bagot)
Winner of Mainland China MAKE Award (Kingdee Software (China) Co.)

Forum: Best Knowledge Management Practices (by Winners of Hong Kong MAKE Award 2012)

Forum on “Learning from the Best: Benchmarking International KM Practices”, 8 November 2011, Hong Kong

(In conjunction with the Hong Kong Most Admired Knowledge Enterprise Award (MAKE2011) & the Outstanding KM Project Award 2011 Presentation Ceremonies; Sponsors; Hong Kong Knowledge Management Society; Jardine OneSolution; Supporting organisations:…)

Conference program n.a.

2010 Hong Kong MAKE Award Presentation Ceremony, 29 November 2010, Hong Kong Polytechnic University, Hong Kong

(In conjunction with the Outstanding Knowledge Management Project Award; Sponsor: Hong Kong Knowledge Management Society)

Conference program n.a.

2009 Hong Kong MAKE Award Presentation Ceremony, 21 October 2009, Hong Kong Polytechnic University, Hong Kong

(Sponsor: Hong Kong Knowledge Management Society)

Speeches:
Welcoming Speech
Guest of Honour and Representative of the Judging Panel
President of The Hong Kong Knowledge Management Society
Thank You Note

Presentation of Awards to Winners and Merit Awardee
Photo Taking Session (Judging Panel, Supporting Organizations and Sponsors)

2008 Hong Kong MAKE Award Presentation Ceremony, Hong Kong Polytechnic University, Hong Kong

Conference program n.a.